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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 534 reviews 92%
4 star 14 reviews 2%
3 star 7 reviews 1%
2 star 8 reviews 1%
1 star 15 reviews 3%
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(All Vehicle Makes)
David K.
Vehicle Make : Acura
5 out of 5
12/4/2022
Thank you for taking care of me job well done
Ronald K.
Vehicle Make : Chevrolet
5 out of 5
11/26/2022
Ryan explained everything in detail and the workmanship was excellent.
Richard N.
Vehicle Make : Honda
5 out of 5
11/13/2022
This was the third time have used Rick Hendrick and it was as before another pleasant experience. Estimator Ryan Rice did an excellent job. I highly recommend Rick Hendrick in Norfolk, VA.
Richard D.
Vehicle Make : Chevrolet
5 out of 5
10/23/2022
Great work by your team.
Ralph I.
Vehicle Make : Nissan
4 out of 5
9/18/2022
Excellent work, done in timely fashion. With the exception of a miscommunication on drop off, the process was smooth and I truly appreciate Ryan’s work in keeping me informed about the progress of the repair. I don’t think I could be more pleased with the whole experience.
Lewis E.
Vehicle Make : Chevrolet
5 out of 5
9/15/2022
Very pleased, Tiffany was good at communicating with me.
Wiley J.
Vehicle Make : Lexus
5 out of 5
9/14/2022
A BEAUTIFULjob Well done.
Cyrus G.
Vehicle Make : Ford
5 out of 5
8/29/2022
The woman we met at the front desk - I believe her name was Amanda - was terrific. She made our whole experience a pleasure. She's a keeper!
Ronald G.
Vehicle Make : Hyundai
5 out of 5
8/25/2022
I was kept informed about repairs. You did a excellent job. I would refer you to my family and friends.
Dennis L.
Vehicle Make : Chevrolet
5 out of 5
8/24/2022
Great job!
Bertha M.
Vehicle Make : Ford
5 out of 5
6/25/2022
Thanks for your professionalism and a job expertly done. This was my second time having collision work done by Rick Hendrick ... Collision. Will refer my friends to your business.
Ra Y.
Vehicle Make : Chevrolet
5 out of 5
6/6/2022
Very satisfied Overall- your team and team lead (Ryan) provided outstanding support, and good communications and updates, and timely. Very satisfied with results. THANKS.
Monique B.
Vehicle Make : Nissan
5 out of 5
6/6/2022
Very professional team and great work repairing my vehicle
Richard G.
Vehicle Make : Honda
5 out of 5
5/25/2022
The entire repair team that I met and worked with were professional and courteous. They represented your organization very well.
Herbert L.
Vehicle Make : Toyota
2 out of 5
5/12/2022
What the actual F. There was no issue with the repair. Heck I was happy with it. Was willing to write a review saying so. Then I got 100 emails and texts about it. Twice, three times a day. I opted out of texts. So I got another text confirming opting out. But don’t worry because that only increased the frequency of the emails to two simultaneous emails a day. One saying I would get a survey immediately followed by the survey email itself. When I opted out of those…. I got more emails confirming such. So no. Now I won’t write you a good review or feedback.
Bonnie C.
Vehicle Make : Honda
5 out of 5
4/24/2022
Did a great job on fixing my vehicle
George W.
Vehicle Make : Ford
1 out of 5
4/21/2022
Still waiting for the correct color bulb
John S.
Vehicle Make : Mercedes-Benz
4 out of 5
3/12/2022
At least the third time I have been to Rick Hendrick collision. They do a great job!
Mynette E.
Vehicle Make : Nissan
2 out of 5
1/15/2022
Stop texting me.
Valerie B.
Vehicle Make : Nissan
1 out of 5
11/21/2021
Stop sending the survey to me now extra times I answer my first one 2 weeks ago

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