Body Shop

Real Reviews From Verified Customers

Christie M.
Vehicle Make : Chevrolet
5 out of 5
4/11/2024
Thank you
Veronica S.
Vehicle Make : Nissan
5 out of 5
3/30/2024
They kept you inform on the status of your vehicle. Also they were very friendly
Danny B.
Vehicle Make : Ford
5 out of 5
3/21/2024
Thanks to everyone who helped get my 1999 Ford Ranger fixed! You all did a great job! God Bless all of you.????????????????????????
Mary E.
Vehicle Make : Toyota
5 out of 5
3/21/2024
Beautiful workmanship. All updates were very appreciated. I would recommend your company to others .
Mike F.
Vehicle Make : Chevrolet
5 out of 5
3/18/2024
Great, friendly service and great job fixing my vehicle.
Rosa K.
Vehicle Make : Dodge
1 out of 5
3/13/2024
The passenger seat belt is not working
Amira B.
Vehicle Make : Honda
5 out of 5
3/11/2024
Beyond satisfied! Never had to get a car repaired and always been hesitant that it may not go how I wanted, but this surpassed that completely. Thank you!
Janice K.
Vehicle Make : Toyota
4 out of 5
3/6/2024
After the repairs I had a problem with my headlights. I took it back and it was fixed within 15 minutes. Excellent service
Elaine G.
Vehicle Make : Hyundai
5 out of 5
3/3/2024
Very professional work,wonderful staff with great personalities
Vanessa G.
Vehicle Make : Dodge
5 out of 5
2/22/2024
good job and in a reasonable time
Heidi P.
Vehicle Make : Hyundai
5 out of 5
2/7/2024
Everyone was fantastic and so helpful! Kudos to the whole Carstar team for a job fantastically done!!!
Jerald G.
Vehicle Make : Subaru
5 out of 5
2/1/2024
I really appreciate the regular updates.
Susan W.
Vehicle Make : Ford
5 out of 5
1/27/2024
Your shop is so wonderful. Everyone was so nice. I was kept updated and my car is amazing. I don't believe your negative reviews at all. I don't know what their problem is but it's not your shop. You guys were amazing from estimate to drop off to pick up. I would recommend your shop hands down.
Darnell K.
Vehicle Make : GMC
5 out of 5
1/21/2024
Good job
Lapreah F.
Vehicle Make : Toyota
2 out of 5
1/3/2024
Carstar punctured my tire and didn’t bring it to my attention during pick up of my truck. When I took my car to carstar my tire pressures where all on 39psi. At pick up, One tire’s psi was extremely lower (21psi) than when I left my truck at Carstar. That’s he first time my tires pressure has ever been that low since I purchased my new truck. I advised the manager of this issue. He offered to patch my brand new tire not replace it. He advised he would reach out regarding my situation and speaking with his supervisors and never did. Later that evening my insurance company had to pay for a town to the nearest tire shop. They then discovered the tire wasn’t patchable and I had to purchase another tire in town. My second discovery before leaving carstar is that my pink wireless beats headphones were stolen out of my truck while in repair at Carstar. I no longer recommend Carstar Autobody of wilson to anyone.
Melisa P.
Vehicle Make : Nissan
1 out of 5
12/13/2023
The Experience I had was unsatisfactory. I am unsatisfied customer. My Nissan Altima interior lights does not work in my Car. Before I bought my car to CarStar my lights where working now light are not on in my car. Horrible experience
Frank J.
Vehicle Make : Chevrolet
1 out of 5
10/14/2023
They took my truck apart waiting on the insurance company. I scheduled to pick it up. I had to wait because the battery was dead. The hood wasnt latched back on so it flew up and damaged it even more. When i called to voice my concerns the vice president took no accountability but rather said they followed their standards and it was unfortunate, however they would not assist or make right anything on the matter. Im not sure why they were recommended because my experience did not reflect the recommendation.
Billie C.
Vehicle Make : Nissan
1 out of 5
10/1/2023
My car door is now leaking. Never leaked before and they don’t seem to know where it is happening or how to fix it.
Laquell B.
Vehicle Make : Chevrolet
4 out of 5
9/22/2023
I’m a hundred percent satisfied with the work that I got done ??????????
Mary B.
Vehicle Make : Jeep
5 out of 5
9/22/2023
Always an excellent job!Every employee that I dealt with were knowledgeable,informative, professional,and friendly!

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