Very professional friendly staff!
I loved the text updates... Very satisfied with everything
I love the fact that I was receiving updates on the progress of my car. Went above and beyond my expectations. Very satisfied on the work that was done to the car. I can't believe how perfect everything was from the time I dropped off my car to the time I picked up my car. Thank you so much for the great job that was done on my car. 100% satisfied.
The customer service at Signatute 2 is outstanding. They always kept me in the loop with what was going on with my car and always asked did i need help with anything else. I will be coming back to Signature 2 if i have any car problems. Thank you for your Outstanding service.
When you notice the manager stop to pick up a small rubber gasket from the parking lot-it says something about cleanliness and attention to detail. He had no way of knowing I would notice his actions. It speaks to the corporate culture. Needless to say I'm happy with my car.
Really great experience. Staff is really friendly and helpful. Will definitely recommend to others.
Was very satisfied from beginning to end of care for my car. Thank you
Everything went smoothly. No stress! Jason Boone is an exceptionally friendly, knowledgable and helpful manager. Norma was helpful, knowledgable and kept us updated through each step of the repair process. My son was very happy with the repair. I backed into his brand new Ford Fiesta ST, which he bought on his own. I was worried that it wasn't going to look as good as before. I was relieved to see that the car looked as good as the day he brought it home! I will happily recommend Signature 2 to friends and family!
I did not like it he fact that I had to take my vehicle to a shop, but your professionalism, politeness, and efficiency made having to have my car repaired a pleasant experience. Thank you. And as I hope not to have to use this service again, if I do, I'll definitely use signature 2. Ricardo S
Very nice people. Easy to deal with.
The gentleman who handled my claim was amazing he stayed in contact with me and went over and above
Vehicle Make : Volkswagen
In addition to a satisfactory repair job we appreciated the quick turnaround. Thanks
I am very satisfied with the customer service provided. Jason was such a great help and kept me updated at all times. He answered all my questions and was such a friendly and amazing to work with. I am so happy we choose signature 2 for our car repairs and would definitely recommend to others. Thank you so much my car looks amazing.
I am very pleased with the job you all did. Thank you very much
Great service for the 5th time. Even after moving to the Inland Empire my first choice was Signature 2.
Excellent experience for such a stressful situation!
The service was amazing. I will be recommending signature 2 to anyone I know who needs it and will always use in the future. Thank you for making this experience as easy as possible. Above and beyond! Thanks!
I was treated very kindly and was kept undated on progress. They did a beautiful job on the repairs. Would never know I had been in a accident. Thank you for the great job.
Happy the job was done before the date expected, looks like clean good work.
Thanks for outstanding service & staff. Your company is the best Auto collision shop in California!!! I will bring my cars to you for any and all work of the nature that you can perform. I was sold the first time you performed work for me. This is the third time. Jason, thank you very much!
Everyone was friendly and courteous, and the amount of time to receive the part and replace was very timely.
Fast!!!! Always kept me up to date!!! Awesome customer service and work!!
Loved everything about Signature 2 Auto Collision! Great customer service, would definitely recommend to others!
Excellent service. I will recommend you to everyone
I believe the work done there was not only top of the line, but done with care. I never once felt as if there were any negative things happening. They were open, honest, and caring. Thank you!
Excellent experience from start to finish! Thank you
The emotive team was extremely friendly and professional and not to mention very courteous on giving me updates on my vehicle. I would highly recommend this company to any that need service on their vehicle.
Excellent customer service. Every employee I came in contact with was pleasant & efficient. Highly recommend Sig 2.
Very professional. Informative, car was cleaned before delivery. Office Staff professional. A satisfied customer!!
Signature called and said my car was done around 3:12 pm and said my car was done. I told them I wouldn't be able to pickup til first thing the next morning. Was then told I would have to pay $50 dollars for the rental car if I didn't come and pick up. I got off work early and arrived @ the shop around 4:15pm. Car was not done and had to wait an hour because Jason was not satisfied with the car and had the guys do something to bring it up to par. I got home and washed it inside and out because the interior and exterior was not up to par. I found some over spray in multiple areas, buff burn marks on the exterior door panels, some substance that will not come of of the windows, one of the windshield wipers was not installed in the proper position so it throws the other off and that's all I found just today. Will call tomorrow to let them know and I'll get back to you...so far not satisfied at all.
I want to thank all the hard working caring people who were involved in getting my Jeep repair
My 05 Toyota tocoma looked bad when I brought it into the shop. Jason Boone bent over backwards on his day off for me to pick it up. My truck looks great. Thank you. I'll be in Monday to pick up my garage door opener
Everyone is an absolute pleasure to work with. Thank you for an awesome job!
There was no problem, super satisfied with my vehicle.
Jason was excellent at keeping me informed on the progress of the repairs. It was a pleasure working with him.
Vehicle Make : Mitsubishi
Thank you for doing an awesome job on my car!!!
Signature 2 was great to work with! Jason was very helpful and professional, and having a Geico rep on site made everything go smoothly. The rental car was waiting for me when I dropped my car off, and everyone involved kept me up to date on each step of the process. I would highly recommend Signature 2 to anyone!!
Thank you guys service was great people were very nice and Accomidating helpful and repair was done quicker then expected.
Awesome staff my van looks wonderful , God bless you all. Regina M
Fast repair time and accuracy is what I expected and I got it! Thanks again!! Signature 2. -Nickel
Thank you for making my car like new again!
You made my experience very pleasant. Not only is your customer service top notch,the quality of you work is top notch as well! my car looks great!!!
Thanks car looks like it's back to normal. Good job!
I like that you emailed me to let me know what was going on
The team that handled our truck were great to work with. Loved the status updates as things progressed
Jason is awesome. Thank you for keeping me updated dated and providing awesome customer service all around.
You guys were awsome. I am completely satisfied with the service and care,attention to detail and the respect you showed me and my vehi.
It looks like it wasn't even damaged. Glad to have our car back looking the same way it was before the accident
Jason took good care of me, he kept informed on what was going on. This is my 2nd vehicle I've had repaired at Sig 2 and once again the work was great. I will continue to recommend Sig 2 to my friends.
Great communication. Constantly kept me updated on progress with detailed information. Car looks new again.
I am very satisfied with the job you have done
I appreciate the constant contact from your company. Jason was great
Signature Auto took care of my baby (my Chevy Volt) which I love so much. I was going crazy thinking they weren't going to fix everything. When I got there, I did a full body inspection and I was totally happy!!! I love it!
Recently had insurance work done on our 2014 BMW X3 to repair numerous key scratches in the body and headlamp. Car was dirty when dropped off (just returned from a road trip) however after pickup noticed two very small scratches remained on driver side front bumper. Insurance adjuster claimed they were not part of damage, however the bumper was perfect before the vandalism damage. I do not understand why these two small scratches could not be repaired in light of the amount of other scratches repaired. This is troubling given the bumper had to be removed for the headlamp lens replacement and the possibility that it may have been scratched during the repair work. The two scratches are less than two centimeters in length each, and are very near one of the scratch marks and scratched headlamp lens. We did not hit any road debris (as theorized by the insurance adjustor).
Given the cost of the work (over 3,000), I do not understand why these two small scratches could not be simply taken care of on my wife's treasured anniversary and birthday gift.
I also intend on filing a not too complimentary review to GEICO.
Everything went quickly, was easy and the work is amazing.
Professional from beginning to end. Sensitive to our needs and would recommend to all my family and friends
Good job all around, very satisfied.
Really made me feel like I was taken care of and their employees were there for me. Really great manager,jason, and Norma is amazing they def need raises!
signature is a very professional organization I was pleased from beginning to end especially with the receptionist she is most friendly and professional
Very professional and great work!
Jason and the entire crew were caring and understanding and had my best interests in mind all the time! Thank you!
Car looks like new..so happy to have our family vehicle back!!! Thank you Signature 2!!!
They were amazing! Fantastic customer service
Excellent costumer service! I'm very grateful for the job well done that was performed in the repair of my truck!
Excellent job on the repairs. But job was not done in timeframe promised.
There was absolutely no coolant in my car. The car overheated on the way home. I would figure you guys would at least give me back my car with the same amount of fluid I turned it in with. So not happy right now.
Great job on my vehicle and great customer service. Thank you so much.
Quality work, but more important was keeping me constantly updated on the progress with my car. Team work ensures the entire process goes off without a hitch and it's very apparent the staff at Signature 2 works together to ensure a top notch experience is what each client receives.
Many thanks to the friendly staff and professionals at signature 2 auto collision.My Kia came back looking wonderful and I was very satisfied with all the work that was done! I would highly recommend signature 2 to all my friends and family.
My car looks great! Thank you so much!
Vehicle Make : Mitsubishi
The experience was okay, we were told we would receive the money for the head light and license plate bracket but didn't so the experience was okay not great.
Jason at the hesperia shop did everything possible to get my car completed.
As I said to David the alarm light keeps blinking, also when I turn the car off the horn honks like the alarm is being set. It didn't do that before the accident. Your thoughts on this would be greatly appreciated. Thank you so much!! My car looks beautiful!!
Vehicle Make : Volkswagen
All employees were professional and took care of me the best they could.
Vehicle Make : Volkswagen
Thank you very much for fixing my bumper. You will get future business from me.
My vehicle was fixed quickly and the staff were very professional. The only issue I saw was that someone took some change from my glove box. I can care less about losing a few quarters but my advice to the person who took them is to be a little less obvious...
Great job much more then i expected
Trucks not finished. You guys actually caused damage that wasn't present before. I have before and after photos. Quality doesn't exclude negligence!
The customer service was outstanding.
Very well organized and. I like that the GEICO adjuster was present during the process
Very impressed with the work done and also at the great customer service Norma for me, keeping the total under the estimate she provided us with. She was super sweet and helpful, definitely the MVP! Way to go Norma !
Thank you for doing a great job and keeping me informed
professional, courteous, friendly, personable describes what I experience there. Plus they did an excellent job with my car and even cleaned it which was a lovely surprise. they are the best!
Did an excellent job however I will refer anybody to you guys took care of my vehicle and I'm very satisfied thank you so much
This is our second time having a vehicle repaired through Signature 2 and we are completely satisfied with the service we've received. You guys are awesome!!
Jason was very professional as well as informative. He was prompt at letting me know what was going on with my car and was also very courteous to me which I appreciated greatly. Thank you for making this time so much easier for us. :) I would recommend this place to anyone.
Very satisfied, thank you.
Jason was awesome. Great customer service from hin. I appreciate the constant updates via phone call or text with how everything is going. I also appreciate the quick in and out visits i had when dropping off and picking up my car. The car looks fantastic and ill be happy to recommended your business to others in the future.
Received frequent updates via text and phone. Jason was very professional and everyone was courteous. I was well taken care of throughout the repair process.
Service was awesome. I could not ask for anything more. Thanks again!!
Jason was very outstanding, keeping me up to date and also taking my medical conditions into consideration. I truly am grateful for this company.
Customer service excellent I am very pleased with the service.
Our experience was excellent. We had a warm welcome, regular status updates, superb service, and everything was completed on time. I would recommend them to friends and family. Thank you again and God Bless
Thanks for washing my truck good work I'm happy
Excellent customer service, always informed. Made everything clear. Thank you!
The car was not ready for pick up. The wheel is still scratched
Vehicle Make : Volkswagen
Jason needs to be replaced. He has absolutely no people skills at all and has completely made a fool of himself. Your business would be much better off replacing him with the person I last spoke with.
Jason Boone was awesome. Answered all my questions and was always there for me. He went above and beyond for me!
Great job guys like always, from your repeat customer..lol
Great effort and in a timely manner.
I was on a very tight schedule as I was moving out of state in 7 days when I brought my vehicle in. Immediately Jason was on it and worked directly with my insurance company to get the claim processed so they could get to work on my vehicle. Even working extra man hours to get it completed on time. He even called me a day early and said communicated quickly when the tail light was not repairable to the highest standard and quickly ordered a new one andSTILL was able to get me back in my car in my tight time window. The complete staff was friendly, helpful, and the facility was amazing. The cleanest and most professional facilities I've worked with. I've already recommended others to go there for all their work. Top notch!
We were so very please with the way everything was handled. We would definitely recommend Signature 2 Collision. Thanks to Jason for keeping us updated on the progress of our car.
I appreciated the detailing. The professional way the whole experience was handled. And the short turnaround.
I have never had such care as I received from Signature. Thank you
I'd like to commend everyone at Signature 2 for excellent service. From the moment I walked in to drop my car off I was treated professionally and promptly. Jason clearly explained the entire process and kept me informed on the progress. The whole process was quick and easy. Even the car rental was done on site. I was also surprised to see how fast they completed the job. I am very happy to recommend anyone to Signature 2. They clearly are true professionals. This is not the first time I've used their services. In both cases I've had the best experience. Thank you!
Awesome job. The service was outstanding, friendly, helpful, and totally professional. I would recommend you to any of my friends or family that might need your services. Job well done!
Great company and fast reliable service.
Excellent service and communication from the time I dropped the car off to when I picked it back up. I was very impressed with the speed and quality of the work. A great job all around.
Thanks for such a great job,and getting it done 2days early thanks. Ed Adams
Thank you for all your hard work. Your service was truly excellent and your haste greatly appreciated. I feel a lot better about my recent accident.
Very professional with excellent customer service. Rapid turnaround. Perfect body work done on my bumper with no sign of previous damage. Went above and beyond by working on additional body work at no cost to me.
Keep up the good serviceyour employees were very helpful and honest
Great customer service!! Very quick completion and made it very convenient with picking up late! Thanks Jason!
Very fast, efficient, considerate.
Dave welcomed me warmly and answered evey question I had! They did an excellent job on my car bringing it back to how it was before the accident and did it quickly. Great job very Happy!!! Signature 2 is the place to go! Thank you so much!
Thank you Jason always great Customer Service
David was very polite. I really liked the fact that he kept me informed throughout the whole process. You guys really made this a simple process. Thank you!
Excellent customer service! Minimal waiting time, it was a good experience, and if needed, we will return!
Excellent service from start to finish and the finish was fast Beautiful jobs car looks better than before the incident The rental car was awesome and the communication was outstanding. Thank you for everything!
Sometimes there's more of a story than just getting a little damage fixed. The Camaro was my husband's car, his passion. He passed away recently. I sat in the lot and cried when I dropped the car off. It was so hard to leave it in the hands of strangers. Not only was the car restored to perfect condition (where the damage was), Signature 2 detailed the car inside and out! When I picked the car up, again I sat in the car and cried. I had the car back, safe and sound, and spiffy. I can't compliment you enough. Fast and far beyond efficient service. Thank you so much!!
Great experience, well done, good work on the car also, i'm definitely happy
The alignment feels off, it pulls to the right and i feel shaking when I'm stopped at a red light.
Great customer service.. Quick turn around service.. Thanks Signature 2????
Service was excellent and super quick not to mention my car looks great!
I had such great customer service through the whole process, as usual. Thanks to the whole team who worked on my Camaro. Wonderful, wonderful service.
I appreciate the awesome customer service given and consistent communication while my car was being repaired. Thankful to those who worked on my car because it looks like new!
The customer service is top notch! My car looks brand new. Thank you!
Very professional and courteous and an excellent repair service
Thank you very happy with my truck
i am extremly happy with the amazing work you all did. And your attention to detail is the best ive ever seen. I will be taking anything that needs paint or body work to you.
Jason was great took me in right away took care of the problem went over and above what was expected.
Couldn't be more pleased excellent work and service
The finish of the paint was flawless. The Signature team did a fantastic job. I would recommend you to anyone needing paint or body work.
You guys were great! Very honest, polite, always kept us updated with every detail, and you guys were quick. Thanks for everything!
My truck looked gorgeous, it never looked so good, and signatures 2 only fixed the bumper. Now I can imagine would you do for major damage. Thanks signatures 2
Your company was just great, Thank you Gieco for your assignment.
Fine job all the way around !!
Great service too:)
Thank you for fixing my truck
My experience with Signature was great!
Vehicle Make : Volkswagen
I wish every business took the customers experience as serious as you do. Thanks for making a bad situation a positive experience.
Vehicle Make : Volkswagen
Great customer service and Jason was very thorough with my vehicle and a pleasure to work with
Outstanding service. It was worth the two hour drive. Jason kept me informed from day one. Thank you
Vehicle Make : Mitsubishi
THANKS ON YOUR EXCELLENT CUSTOMER SERVICE!
Great customer service. Workmanship looks beautiful.
Everything went smooth and was finished when they told me it would be and everyone was really nice.. Jason was awesome with informing me every step of the way thanks :) bre
I am very happy that all my questions were answered professionally
All ways a pleasure working with Signature 2, very friendly, very interested In the customer but most of all very professional, not only with there attention but with there work. It was a pleasure working with Mr. Jason Boone.
Great customer service by all
Efficient, fast and professional! Thanks for fixing my truck and making it beautiful again!
Vehicle Make : Mitsubishi
They not only did great work, They cleaned my car!
Everything was great except that the car was given back to me with the gas tank in empty and I was unfamiliar with the area and had trouble finding a gas station. The nearest gas station I was directed to did not accept credit cards and I very nearly ran out of gas finding one. It was stressful. I would rather have had the car filled up (or at least not in "E") and I would gladly have paid a surplus price.
Very pleased. Great experience. Kept me well updated on the progress of my vehicle. Very professional. Thank you
Can't even tell where my car was damaged. Very polite and excellent customer service.
I only have a couple slight issues however they said they will take care if it. After they are taken care of I will be completely satisfied. They did good on the repair. Thank you
I was most impressed with the customer service I received. Jason & Shawna were always professional. I love how my car looks & drives. I will not hesitate to recommend you to my friends. Thanks again.
My car was in horrible shape when initially brought to signature II. I had complete confidence in Jason Boone as he thoroughly walked me through the preceding processes. I was informed early and promptly about repair status and updates. The work was completed efficiently and very quickly for the extent of damage. The overall finished product came out amazing! The car came out to showroom condition, if not better. Thanks to Jason Boone and the team at signature 2. The car got done in amazing pace and without compromise to quality. Beautiful work. I will always recommend Jason Boone and the signature 2 team. Thank you
Better than our expectations. Right on time as promised. Current updates on car progress. Worked so well with our car insurer. People were so friendly and patient.
We are very satisfied
The work was great and was updated by both text and call
Everyone is so friendly and helpful. I really like to take my car there for repair.
Very quick and efficient service..the car was ready when they said and they kept me informed the whole way.
Absolutely amazing! Thank you for an amazing job repairing my Ford Fiesta! It looks like it was never broken into!
Very good service!! I love that you treat your customers like friends. I will recommend you highly and I'd I ever need work again, I wouldn't go anyplace else! Thank you all so so much!
We were treated very well.
Thank you for cleaning the inside of the car even though it was not damaged, we really appreciated it. The customer service I received was very friendly, I would definitely recommend to friends and family. :D
Everyone I dealt with was exceptional. You have a great team. I appreciated the updates, Rich. Most of all my car looks amazing! Thanks so much! I'll definately recommend your company to others.
Real nice work and very nice people thank you very much
I will recommend your company to all that asks for your type of service, I am very satisfied with the way my vehicle looks.
I love the fact that I was updated daily concerning the progress of my kia repair. When I had questions they were right there with an answer or referred me to someone that could and did have an answer for me. Thank you Jason for the added help with the check engine light.
I have the window trim for my Intrepid (Gene Kardos) can you call me so I can bring it in to get them installed? ***-***-****
Excellent service. My car rental broke down and Jason came 2 give me a jump,and even offered 2 take my son 2school. I will tell every one what wonderful service I had.
The job done well, my wife the car owner was pleased with the final product.
Everything was great as usual. I have and will continue to refer people to you.
Very helpful & fast thank you.