Brandywine Coach Works was totally accommodating in coordinating the repair around my schedule. They also were excellent in communicating all updates. Brandon was extremely professional in handling all aspects of the repair process.
This company is the epitome of professionalism. From walking in the door to receiving my car, everything including every employee I met were exceptional. If every company was run like this, well, no one would have any complaing to do. Thank you for the amazing job you did on my car and making the experience so pleasant.
Appreciate Brandon’s help over the last several months.
work was done well and the people are very nice.
You are professional, courteous, strong communicators and do great work
my car looks like a brand new car. Thank you for all your work.
Best service and best quality workmanship around. We hope to avoid another accident, but if we cannot, Brandywine is where we will come back.
Vehicle Make : Mercedes Benz
Computer generated email and actual updated status were completely different. Other than that small issue very satisfied
I couldn't be happier with the customer service and repair work that was done to my jeep! Everyone that I was in contact with was extremely helpful. You all went above and beyond - my jeep was cleaner than it was when I dropped it off! I arrived before you opened on Saturday and was let in - thank you all! Will be recommending you to friends and family.
Very happy with the repair work done on my car. The doors look brand new & my car was detailed beautifully inside & out - what a nice extra touch!
Brandon was excellent! From day one he kept me completely informed on the process & updated me on the progress as the work was being done. He was always available to take my calls & answer my questions and a pleasure to work with.
Vehicle Make : Mini Cooper
It was all a very easy and seamless experience. Working between the Insurance company, car rental, etc. Coach Works took care of everything.
I have issues with the cleanliness of the vehicle upon delivery. There is sanding dust in the seams around the trunk lid. It doesn’t look like the gas filler door is aligned properly. In the right sun light I see scratches behind the rear wheel.. This is a garage kept vehicle that comes out on sunny days. It is not in pre-accident condition. No one looked at the vehicle with me upon pick up.
They did an excellent job
The automated text messages that gave the wrong completion dates added unnecessary confusion to the whole process. Otherwise, very happy with the results.
Great communication and everyone made the experience super simple.
Brandywine Coach is a great company for car repairs. Staff is OUTSTANDING! Would recommend this repair shop to my family and friends.
Keep the wonderful CUSTOMER SERVICE.
Process was very smooth. Bob was great!
The repair work is impeccable- you would never know that the car had been damaged! The staff was friendly and knowledgeable, and the text updates were very helpful. Great experience!
Hopefully I won’t have to be back but if I do I’m definitely coming to Brandywine Coach Works again! Awesome job Bryan!