Hixson Autoplex Of Alexandria

Brook is great! Always happy, cordial, and eager to answer questions.

Great repair and the communication was wonderful

I was somewhat concerned at the amount of time it took you to replace a tailgate. Two plus weeks seems a bit long. Grady C

From the moment that I walked into the office , I knew that I would be taken care of and that my car would be whole again. Brooke Hussier and the team at Auto Elite dealt with the insurance company and kept me up to date with phone calls and text messages. I couldn't have asked for a better team. They made an unfortunate situation bearable. Many thanks to the team at Auto Elite.

Very fast, complete repair. Highly recommended!!!

Took a month longer than original schedule date it was promised to be fixed. Went to pick it up first time and the quality of it was very very poor. Nothing was lined up right and the trunk wiggled when you opened it. Went back a week later and it was still not perfectly lined up and the trunk still wiggles when you open it. I was told that was the best they could do that they didn’t know what to do to get it any better.

I'll discuss with your REP