Everyone was very helpful.work got done quicker than i expected and the job was done great.the ease of draling with the rental car was great everything was handled for me overall A awesome place
Vehicle Make : Mini Cooper
Communication is a good thing. Chris did an excellent job of keeping me informed about what was going on. If there was a part that didn't work out quite right, he let me know. That type of communication made me feel part of the process and raised my confidence level. Bob
Fernando was great and explained everything that I needed
Excellent job on thr repair.
Professional, excellent service.
Chris was very professional and certainly went out of his way to answer all of my questions and take care of the repairs.
Thank you for delivering my car earlier than expected and for detailing it. I appreciate your work.
We're very satisfied of great work team workers in customers service attention in front office and back shop excellent work. Off anything all have you guys in mind again.
Besides a beautiful job in putting my car's lift gate back to looking and working great! You guys were able to put my car back together in exactly the time you said I would get my car back. PLease tell all your workers involved with helping me and my Jeep that I give all my heart felt thanks. You guys have exceptional customer service. I have bragged to everyone I know of your wonderful work. You guys not only cleaned the outside of my Jeep Commander, but even detailed the inside of it too, that was a surprising plus, Thankyou! Patty Mason
None... Everyone worked great .... Very happy with the results
Thank you for communicating between the insurance and us. The process went very smoothly.
I was updated daily on the progress of the repairs. I would highly recommend Russo's to any body wanting quality work in a timely fashion.
Staff members were very professional and provided excellent service. I loved the fact that I had a rental ready when I dropped off my car and I enjoyed receiving updates on my car's repairs. It was so awesome to pick up my car clean and to find a bouquet of flowers inside my car. You guys truly care about your customers and go the extra mile. I will highly recommend you guys to everybody. Thank you so much!
The repair work looks fine. I was dissapointed that the new windshield was dirty, inside and out and even had sticker glue still on it. The front grab handles were also dirty when I got the truck back. Not a big deal but it is something you should pay attention to. Otherwise, I am completely satisfied.
Everyone is so friendly and caring. I felt that my car was in the best of hands (the proof was in the first time I brought it to your shop). Professionalism is over the top!! Thank you!
Thank you very much for delivering a good looking Audi S4! The flowers on the dash was the cherry on top! Excellent service. THANK YOU!
Excellent work. Friendly professional service. Work was completed ahead of schedule.
Rick and the entire staff were very helpful, courteous, and professional. The repairs to my 2016 Honda Accord were completed as scheduled and did a wonderful job. I would and will recommend this Auto Body Shop to family and friends. Thank you for everything.
Great service from all the people at Russo's, really happy customer.
My experience was good. Work to truck turned out very well. Thanks to Rick & Fernando.
One small thing. I didn't like that I had to drop my truck off 2 days before you guys started working on it. Other than that, great job.
Yes, the repairs on my vehicle were completed in due time and very I was very satisfied with your work. Plus, my car was delivered very clean inside and out, and much to my surprise a lovely bouquet of fresh flowers were in the front holder. Thanks so much. I must add your office personnel, Joell and Rick were very pleasant and helpful. Thanks again, Donna B
Thanks for your help, Fernando!
I want to thank you and your organization for the great customer service and excellent work done to repair my 2015 Honda Pilot.
Very professional relationship.
Pleasant and very helpful people. I felt I could trust them.
Estoy satisfecho con el servicio que ustedes tienen, gracias.
I am 100% pleased with the work done on my car. I also loved coming home from my trip to an immaculate car, inside and out, and the cute flowers! Thank you.
As always quality work that shows the pride in a job well done.
Very kind and professional staff will defenetly go back for their business. My car was found perfect. Was even amazed to find a bouquet of flowers inside the car thanx a lot Russos.
The entire team did an exceptional job. I am very grateful for their expertise and superb customer service. Will highly recommend to friends and family.
Excellent work and excellent customer service!
Keep up the great work! I left satisfied from your shop. (:
Thank you for keeping me updated as the repair on my vehicle was progressing.
Nice professional people excellent work.
Thank you, everyone one was very informative and courteous. The repair work was completed when qouted.
The Tigalgate didn't fix propery. Not satisfied. At all.
Thank you for all the work and attention to your costumers.
Excellent service. Beautiful work
My service providers were the best! Very communicative and thoughtful. The updates were helpful and service was completed in a timely manner. I would highly recommend!
Quality workmanship and excellent customer service. I only trust Russo's with my car.
Yes very happy
Always a loyal customer
Russo's is very professional. You guys made everything easy and kept me in contact with repairs. I really appreciate it
Great customer service and friendly staff. The staff is efficient & my visit was very smooth.
Thank You!! for everything you guys did! You worked with me as much as you guys could!!! I definitely am going to be referring this place to other people!! Absolutely outstanding work!
Outstanding service and great attention to detail. Very happy with the entire experience.
Overall great friendly staff.
I dont know anything about cars and helped me see what the issues were and how to move forward. Also didn't push un-necessary repairs.
Every one I spoke to and dealt with was professional and friendly. When I picked up my car it looked like new! They had detailed it beautifully and even left flowers in the console. I have used another local body shop in the past and was completely unsatisfied with the work. I will use Russo ' s for any future body work that may be necessary and will recommend them to all my friends. Thank you Russo ' s for all your hard work!
Vehicle Make : Mitsubishi
I just wish my interactions were for some other than repairing my damaged vehicle. .your shop is the perfect example of how the best operate in a community.
Thank you for making a bad experience into a good one.
Vehicle Make : Volkswagen
Great service and courteous employees!
I am satisfied and happy with the performance n service you all give to us as a customer. I thank you all staff for the jod well done n in the future if I ever need services for a repair to my vehicle you're the first in line n I will recommend your service to the people I know about your great service,quality n the care u guys given to the costomer.
I love the flowers that you put in my cup holder, thank you so much!
Well done and hassle free!
Good job guys! Thanks for everything you do......
Great costumer service, all my needs and expectations were met. I would definitely refer Russos to anyone. Great Job Russos!
Window works like new and is so clean :)! Thank you.
We are very impressed with the personal treatment we received, especially the text updates. The flowers were a very nice touch! Thank you!
Russos did an amazing job on my car. I liked that I would get updates through texting and email.
I'll recommend Russo's to everyone I know. Very pleased with the friendly people & terrific service. Thanks everybody!
I appreciated the timely text messages on my car and I would bring my car again to your shop if needed.
Not only does my car look great but your customer service is awsome. Thank you
Russo's always beyond my expectations when they have worked on my car. THANK YOU!!!
car looked perfect, communication was very good, thank you
Buen trabajo fernando estoy feliz por tu desempe?o y tienes Buenos trabajadores felicidades y gracias por todo .Alejandro R
Excellent job well done. It was a fast service. Thank you so much also for keeping me up to date with what is going on. But most of all finishing the job way ahead of time than originally estimated.
We have used your services multiple times. We have always received excellent service. Everyone e is friendly and helpful.
Thank you for everything. Appreciate the text updates also,
None better than you guys...glad AAA recommended you for the work!
Russo's is a very well run business. I especially liked the almost daily updates. Super staff. Would recommend to all my friends.
My car looks brand-new. Your team gets a gold star for their efforts. Katy gets an extra star for her bouquet. You all get a 10.
May God bless you all.
Exelent job on my Lexus, fernando owner have exelent customer service, im realy satisfacer and happy
Excellent service very honest & personable