Everything was so efficient; a quick estimate; efficient contact with my insurance company; and when the opposite party wanted to pay for my damage, the staff was very accommodating. I was very happy with this experience.
The tailgate still has the scuff marks along the top and toward the edge of the right side. I plan to stop by later today, but disappointing
The first time it was in the bumper was painted and it didn't match very well with the rest of the car. I took it back in and the manager agreed with me. So they took the car back and repainted the bumper. It now matches very well and I just want to thank Quality for stepping up to make sure the work was satisfactory.
love the final look, everything matches perfectly
really appreciated the free loaner car
receiving the texts providing me updates was helpful
receptionist went out of her way to find me a car to use when I brought the loaner in to have the headlight replaced and it was going to take longer than I had been told.
Car looks great, your time frame was updated to myself
daily and all went on time. The loaner car was very much appreciated. Thank-you for your professional service.
The team did a fantastic job. Thanks!
Vehicle Make : Volkswagen
seat belt does not work properly, car was not cleaned very well. there was overspray on roof and decklid, headliner was not properly installed,interior trim on qtr panel was not installed properly, driver door now has wind noise.if you needed more time to fix this right all you would have needed to do was to send notice. NOT HAPPY.
John was outstanding and the driver that picked me and took me to my house was outstanding as well.
Vehicle Make : Volkswagen
The repair specialist did an excellent job repairing the rear bumper area of my vehicle. There was a part that could not be replaced since the part was no longer made. The staff at Quality Auto Body Shop kept me completely informed in a timely manner throughout the entire repair processes. The repair to the area,for which there wasn't a replacement part, was fixed expertly. I would recommend Quality Auto Body Shop to family and friends as they live up to their name and have stellar customer service! Thank you for repairing my car so it looks like it was never damaged!
Stick to your estimate instead of adding additional charges after the fact
Very satisfied with the repair. Staff was friendly and everything went very smooth and it was done exactly when they said it would be. Would use again and recommend to others.
Excellent seelrvice. Very happy with the end product.
Need more cars for customers while repairs are being done.
Car wasn't cleaned inside. Filthy dusty on interior. Trunk not vacuumed and contents from trunk piled in front passengers seat. Seatbelt not working. Work order laying on floor. Dirty handprints throughout interior. Obviously no one detailed the car.
I have only used Advanced Auto in the past and was willing to try Quality since Allied said you were a preferred repair shop. First and last experience.
The car looks as good as new and the service was great. I also appreciated the use of the loaner car, as it made things so much easier while my car was in repair.