Awesome service and great with keeping me updated
The whole experience was fantastic. Sid was very nice and explained everything that was going on with the repairs and showed me how to read the invoice and gave a great time table of when my car would be done. Melisa was very nice over the phone answering questions that I had about my car while it was being repaired. The courtesy shuttle driver that was sent to get me was very nice and I felt very special that she came considering she actually worked in the service department. Overall the people I interacted with were great. Also shout out to the repair people they did a great job on my car it looks fantastic!
The accident was traumatic enough. When I brought my car in to the body shop to get the estimate done, the gentleman told me they could get me I to my rental car right away and start working on my car immediately. They made it very painless and almost enjoyable! It was the easiest experience I have had given the situation and it was my first incident. Throughout the process, they were very good at keeping lines of communication open the whole time. Even when my pick up had to be delayed a day, they were very nice and informative about that too! Hopefully I will not need their services again but if I do, they will be my first choice. I was very satisfied and I will recommend them to everyone I know who needs them! WELL DONE.
They were very friendly and very precise on meeting or being ahead of ETA’s they kept me informed in every step of the process. Will surely recommend them to everyone I know. Great service.
Fantastic repair! She looks as good as new!
The job was done in a timely manner; the car looked great and runs great; and the personnel is absolutely the most helpful, cheerful, and conscientious staff I have met in a car dealership/body shop.
Repair looks fantastic, line it never happened. We are extremely picky about our vehicles and always keep them in pristine condition. We are very happy with the out come and will definitely return if we ever need future repairs. Thank you Tony for being extremely helpful and courteous thru out the process.
Excellent service. Felt important.
I appreciated all emails keeping me inform with the progress of my truck. And making the repairs quickly thanks
Sid has been extremely helpful and informative. He has kept us informed and assisted with getting other work done that was needed while the car was in the shop. We will recommend going there to others who might need to have their car repaired. Would also like to commend Jennifer in the service department who has been most helpful.
I was pleasantly surprised with the personal treatment I received from the initial call all the way until I picked up my car. the service was second to none. I have owned LOTS of cars, and even though I LOVE FORDS, I have not had the best experience with the service provided by the dealerships until I had to go to Jarrett Gordon Ford. The service manager was so helpful and polite the immediately earned my trust. I am very bad with names, but I would like to give a special thank you to the service manager that greeted me when I went in and kept me in the loop of everything that was going on. He is a ROCK STAR. For me personal service is KEY to maintaining a happy customer and I will tell you that I am one happy camper right now. the mechanics and body shop did a great job, but the icing on the cake was that gentleman's service. THANK YOU!!!!
Great customer service specially from Sid and his staff.
The repair work done on the car was perfect! I could not have expected better. It’s just like new!
These guys were excellent and did a fantastic job in all aspects of taking care of my collision repair.
Sid and Tony communicated efficiently throughout the whole process. Highly recommend to for any customer
Great customer service , job well done.
Vehicle Make : Mitsubishi
Was great service. Customer service as well. Overall a great experience
Everyone was very professional and kept me well informed as to the progress of my repair. I would recommend them to my friends and family.
Your ongoing communication to keep me informed of the progress of the repairs was great. The quality of the work was fantastic!