Auto Craft, Inc. - Ridge Road

Friendly staff and very efficient communication tools.

Great service. Very friendly. Great repair update service. Car looks and runs great.

My Honda Civic repair exceeded my expectations. It is perfect. The feedback texts from Autocraft were very informative and timely. I greatly appreciated the coordination between State Farm, Autocraft and the Hertz rental agency. It was very convenient that I did not need to personally call each of them to update. Thank you for the outstanding, friendly and competent service!

ALWAYS courteous, friendly, honest, kind and fair. Always get accurate estimates. Glad to refer people.

Since my car was practically (was) brand new, I didn't think it would ever look like that again; but it does and I appreciate the care and detail you gave it. I will highly recommend Auto Craft! Thank you!

Very professionally handled...I give your people an A+

Very good experience, thank you.

Excellent customer service!

I am happy with the detailed body work and having the car cleaned inside and out. Outstanding!

Everything was super easy through Auto Craft. My car turned out good as new! I’ll definitely come back for any other car collision issues.

Shop went above and beyond expectations, very pleased. Quality seems to be good.

Great work, car looks brand new. Autocraft always takes great care of our car.

I’m bringing it back in for swirled scratches all down the side that was repaired. Also error light is on in the car for both right and left indicator lights.

It took a long time but I understand the reason. The work seems to be excellent.

Awesome job and very friendly

Very professional and completed the repairs when they said they would be completed

Excellent workmanship, and got my truck back earlier than expected.

Great work!

Car struck large limestone rock in roadway an punctured hole in oil pan, AAA insurance said it would be best to take to a AAA preferred body shop to check for more damage than just oil pan. Auto craft was the closet and we could get towed there through or membership with AAA. Auto craft checked all of car and could not find any further damage. Auto craft then changed oil pan. We picked up car and looked over repairs, noticed sun roof was not closed all the way. Had my wife open and close sun roof then drive home to see if any wind noise. Got home and there was wind noise and car was pulling to the right. Called auto craft back and explained issue, said they could probably adjust sun roof and to bring back next day. Sun roof never had problem before hitting rock and thought either through towing car or lifting to replace oil pan sun roof got tweaked. Took to auto craft and they were not able to adjust and suggested taking car to Ford dealer. Probably should have just taken there in the first place to get all problems fixed.

When I picked up the vehicle drivers said quarter panel was not cleaned and buffed.Wax sprayed all over the place. Swirl marks down the whole said of the vehicle. Vehicle was taken back to the garage to have swirl remove d and vehicle cleaned. Swirls are still visible past drivers door. Vehicle's should be inspected before customer pick up. Waiting on passenger door mirror to arrive and be installed. Would like the swirl marks to be taken care of at that time please.