Thanks for being efficient and keeping me informed.
My car looks new again. Thank you so much!
Extremely good body work done to repair my car. All staff knowledgeable about their skill and professional in every way.
Very prompt, kept me informed. Thanks.
Thank you for keeping me up to date on the process and for making my car perfect again.
Easy drop off and pick up! Loved the updates and appreciate that my car was washed. Amazing service!
You did a beautiful job on my Tucson—even better than I expected, knowing in advance that you had an excellent reputation. I was thoroughly pleased!! It looked like a brand new car when I picked it up. Amazing!!!
Great Customer Service Friendly Carstar Team
The people are absolutely great, my only complaint is I still have bullet fragments rattling around in my trunk which was supposed to have been replaced and a bullet somewhere under the battery bank. I had asked if they could look for the bullet probably under the battery bank when I dropped off the car because I could hear it rattling around every single time I make a turn. The last request I figured would not be realized but still having fragments in the trunk, that was supposed to have been replaced, is highly disappointing every time I open or close it.
I would recommend it to anyone
I appreciated the consistent feedback with the progress of my vehicle. I did not appreciate being told several different dates of when it would be done, making arrangements and then having to scramble when it actually was not done. In the future it would be helpful to give customers an estimate and notify them ahead of time there may be a delay depending on the needs of the repair instead of giving a specific date.
I also would have liked someone from the auto shop to walk out to the car with me when I picked it up to go over how it went and what all they did to fix it.
I appreciated Sarah, the receptionist, with her kindness and sense of urgency.
Great job and my car looked and ran great.
Excellent and fast. Delivered before promised.
Fast and friendly service. I was told that my car would not be done till 4:30 on Friday. I told them that it was too late and that I would be at work. They got my car out of the shop before 2:00. I was able to pick up my car before the weekend. So I did not have to rent a car over the weekend. Thanks
Efficient, accurate, friendly, unexpected service (vaccumed the car), and friendly folks. Highly recommend.
Great customer service. Professional, prompt and great notification of progress throughout.
The people I was in contact were great. The car seems to have been properly repaired as far as I am able to determine. It was also done quickly and cleaned up before I picked it up.
Very Personable and and was very pleased with the updates concerning my vehicle......keep up the good work guys.
Communication, friendliness and making the process easy was great. What was not great was not getting my car when promised. It wasn't going to be ready until 5pm on a Friday so I re-arranged my schedule, came in mid-afternoon to sign the paperwork and asked the keys be locked in the car. I arrived at 5:30pm and the car was locked in the shop. No one called to tell me and I was left without a car on the weekend and a new problem of how to get there on Monday morning. Not a good problem to encounter.