Vehicle Make : Mercedes Benz
My first contact what with Julio Reyes. He introduced me to the company and his quick response and service caused me to pull my car from another body shop and move it to Carolina.
I then worked with a Manager Mike, and he was moved to Tamarac and Mario was brought in to the Hillsboro location. BOTH ARE AWESOME. I don't want to have another accident, but if I do (fingers crossed that I don't) I will never go anywhere besides Carolina. and I tell people this. I call it "Carolina concierge body repair" thank you. Marc ****-****-xxxx
Thanks for your great customer service. It was very helpful to receive continuous updates regarding the progress of my car repair. I appreciate the timeliness and quality of the service.
From the minute I walked in, the receptionist greeted me, introduced me to Trevor who took all my info and assured me all would be taken care of. The other gentleman can’t recall his name was helpful too. From start to finish, EVERY single person was extremely helpful and they did a phenomenal job with the car, 100%satisfaction on customer service and to top it off, my car was ready with in the day! Thank you to all! Made this unpleasant accident a positive and seamless experience.
Great job and on time thank you
Jake and staff took excellent care of me. I couldn’t ask for better service. Will recommend to all.
Everything was great and I felt very comfortable doing business with you.Customer service was excellent and the quality of your work is flawless. I was very happy with the entire experience.
Excellent experience. Thank you for being available on Saturday morning for us working folk. Jake and his receptionist and detail gentleman were all pleasant, informed and helpful. They made getting your car fixed a nice experience. Will pass the word to all. THANK YOU.
Return customer. You’re honest and fair.
Great customer service all around especially Jake and Camilla. Kept me updated throughout the process. Also the workmanship on the repair itself was excellent and there was good attention to detail.
Your ethical work speaks volume.
Jake was great he kept us informed of the progress of our car. The car was ready when they said it would be, they did an amazing job and even had the car cleaned when it was returned back to me. I will definitely use them again in the future thank you
Excellent and timely updates with great craftsmanship and attention to detail in repair work performed
Jake is amazing. I enjoyed working with him. The work done on my vehicle was very good.
Your team was very professional communicated the progress on the repair .. and Delivered as promised... so far so good ????
Great job, finished ahead of time. Very professional. Would recommend anytime.
Give customer heads up if final cost is going to exceed estimate previously provided. And explain why?
Mike Morton was very professional and my car came out great. I would definitely recommend carolina auto to friends.