Overall the communication and staff were great. I could have dealt with a little less back and forth in time frame of when my car would be ready but I don’t know if that could be helped. I am disappointed that I just got home and found out that my hood won’t stay up... makes me worry that something else might have been missed.
Your team did a wonderful job on my Kia and I couldn’t be more pleased than I am. Thank you for taking your time and doing a professional job on it.
Fast Complete excellent work thank you J&M
Car looks like brand new nice wash and cleaning job inside and out
Thank you all so much my expedition looks great
Inside of vehicle was covered in sanding dust that i had to clean out. Bed of truck where meets the cab not level and set inward and out of line.
I appreciate the thoroughness of the J&M personnel.
Looks great- thank you.
J & M Chevrolet Collision Center Replied:
THANK YOU FOR YOUR BUSINESS
Multiple visits to the body shop with several vehicles over the years and they’ve done a great job each time! Really glad they’re here for us! Unfortunately, we’ll probably be back! Thanks guys!
Dash gauge different from what I had and I FO NOT like it.
When enclave us put in reverse, the car "hops" instead of moving smoothly AND makes a loud "grinding" noise which can be heard inside and outside the vehicle.
Concerns about enclave not being tested on interstate at interstate highway speeds. I do a lot of highway driving and I need to know I am safe.
Paperwork says part was damaged when received, no record of another part being installed. Why were damaged parts used.
Multiple spits of chipped paint from accident still chipped.
Black scuff marks on inside of driver door that were not there previously.
Ashley was extremely helpful. He let me know about the issue with the part that kept my car from being ready when originally promised. He initiated the extension for my rental car due to this issue. Ashley provided excellent customer service.
I am very happy with the repairs that were done on my 2015 Kia Optima as well as the employees there were very friendly and easy to work with.
Friendly help and was informed of the progress of the repairs being made to my vehicle daily. I will tell my friends about J&M Chevrolet and how great of a job they did on the repairs of of car. A BIG Thank You.
Everything went really well pleased.
Repairs were done to perfection!
I really appreciate all the hard-work y'all have done for me as far as giving me my car back because it's been a long time without my car. So I'm very thankful!!