Upon arrival to pick up my car the battery was dead. While I waited for a charge , I looked over the car and the right side had not been touched. When I brought it in for estimate most of the damage was on roof and left side but there were scratches on the right side that needed to be buffed out. Also there were additional scratches that were not there to begin with. The interior still had white shop dust and there was a drop of cat paint on the driver window.Then while driving it home I noticed that the windshield had bees replaced. No one mentioned to me that they had broken it. I had aftermarket tint on there. When I called they admitted it had been replaced. It is now back in the shop and they are correcting the items. However, I am extremely busy and this has been a huge inconvenience. I do not normally complain. I am a business owner and good workers are hard to come by, but I would suggest implementing some kind of quality control going forward so this doesn’t happen to someone else.
After I got home, I realized there’s still some damage to the paint on my rear view mirror on the driver’s side. Not a big deal but the service was fabulous.
God job and pretty quick, made me happy.
The tech a magnificent job on my car. The paint booth was perfect. The guy that detaild the inside of my car needs a big raise, the best ever. The woman who got me in was fantastic and Tammi was beyond words getting my car in time for me before leaving for a two week trip to Europe. No one wants to ever say I'll be back, but if there's an accident in my future there will be no other place to go. You should be so proud of your staff they are all exemplary.
I thought the texting app was very helpful and appreciated all the updates.
Great thank you
Very professional and helpful
Happy with the job, and everything well communicated. Also, done on time and friendly customer service.Thank you very much.
I don’t want to discuss it
Everyone I dealt with was smiling,helpful, and went out of their way to make everything easier.
Thank you so much--Shirley King
Everyone I had contact with were pleasant professional and knowledgable. When I received my truck it was clean, neat and the work performed was professionally and skillfully completed. Special thanks to Erika and Jeff. And the young man who retrieved my truck. He was very courteous and nice. Thank you all for a job well done.
Vehicle Make : Volkswagen
Great service. Extremely professional customer service.
Fantastic, patient customer service and excellent work. And they cleaned the inside of my car! I highly reccomend them! 5 stars.
Everyone was attentive and helpful. Their expected delivery was right on too! I am very appreciative of that because once school is back in session it is much more difficult to break away and they were able to complete the work before classes resumed.
Lithia Body and Paint did a great job!
I am very pleased with the new door and side
view mirror. They also went above and beyond
by fixing the mirror controls and giving me some
Touch up paint free of charge! 5 stars!
Very good service, nice folks
Very prompt and friendly service
Really appreciate the customer service from Jacob. Also... Beautiful body work. Thanks.