This was my first experience of any kind with Lithia and I am now a big fan. The car looks as good as new and I really appreciate how Erica kept me informed and in the loop every step of the way. Hopefully it will be a while before I need any more body work done but if and when I do I will come back to Lithia
My only real complaint is that I was told 5 business days for the repairs and they had the truck for a total of 3 weeks.
They made everything so easy breasy .
I was kept up to speed the entire time my car was being repaired and my questions were always answered to the best of the knowledge. I am overjoyed with how my car looks and couldn't be happier. Best customer service and work ever.
good service, friendly people, good work.
Not only did they do the repairs but cleaned it up , wash and vacuum before I picked it up- Looked like a new car. It need that as much as the repairs. lol
The car looks great! So impressed with Jeremy, the young man who took care of me and my vehicle. Pleasant, professional and trustworthy! I was also impressed with Erica. She, also, was pleasant and professional. I am impressed with your team and the work that was done.
We have had a very professional courteous experience coming from Roseburg Lythia Body and Paint customer service representative named Erica. Continuous updates and courteous calls daily were reassuring to us. Thank you for such a smooth business experience! We will definitely recommend your services to others. Thank you!
Very happy that they got my car done a day earlier than expected.
They were very courteous and kept me advised as to what was happening at each step. They finished ahead of schedule.
Great team with great communication!
The work was first rate, the dealing and interaction with me was also first rate,I do and will recommend them to others
Your email promised just one question.
Warren was very patient and thorough. Team did a great job.
No one would ever know there had been damage. Can't ask for more than that. Staff was easy to work with and made the whole process painless. Will not hesitate to recommend Lithia Body and Paint to anyone.
They told me everything at the start and were right on time