They did a great job and were timely about it
Vehicle Make : VOLKSWAGEN
I loved the daily updates via text!! The office personnel and appraiser were friendly and professional. The car was fixed quickly as well. The best part was how clean my car was and how wonderful the repairs looked when I received it back.
I was shaken after a car accident and I was met with prompt, friendly and superb service. They made the process easy and turned a stressful situation into a manageable one. I felt confidence immediately that I was in good hands and my car would be repaired by a top notch and professional team.
I could not recommend the team at Lithia led by Joel highly enough and will be telling others of the excellent service I received by everyone.
It was very easy to schedule times for the estimate and the repair. I also appreciated that my car was so clean when I picked it up.
The team at Lithia worked very hard to complete.my vehicle on time. I appreciate that.
Friendly, professional, no waitng, perfect looking
Excellent service and responsiveness!
Amber and her team demonstrated professional manner and we're very supportive of all the changes I put upon them with all the snow we got here in Bend, they were very patient with me and offered to assist in anyway that I needed. I am totally impressed with everyone there, I picked up a clean car!! Sweet... Thank you Lithia Team !
Not only did they wash the outside of the car but they cleaned the inside of the car and vacuumed also... I was very impressed by that...
Great service, nice people, excellent work.
My car was done in a timely manner. I was kept up to date, daily about the progress of the repair. My car was like new when I picked it up.
Vehicle Make : Volkswagen
Repair work looks flawless - daily updates very helpful - car was returned washed & vacuumed! Very conscientious establishment!
I think you were incredibly thorough with the entire job. You left my car looking super clean inside and out. I really appreciate the cleaning job! You also made it simple. Thanks very much.
If I need bodywork again I will definitely use Lithia. Everything was easy - I was able to get my truck in for repairs within days of initial call. All the work was done well and insurance completely handled by Lithia with almost no effort on my part. The staff were professional and responsive to all my questions-I liked having the text updates to let me know how work was progressing. Thank you!
The staff was friendly and the job was done sooner that expected. I would definitely recommend Lithia body and paint. Thanks for the great job.
Joel and Amber were great to work with. David did an awesome job on my repair in a timely manner. Thank you
Excellent communication from setting up the quote to arranging drop off and pick up. Repair was done in two days paint match was perfect to a 17 year old Accord, car returned to factory standard. Nice people to deal with!