Everyone was very professional, well-organized and friendly. My car was repaired very well and looks great again. Thanks to all!
Very smooth interface and kept me updated on my status to let me know my car was ready earlier than promised.
Thanks for fixing my car. Was provided with a sweet ride while my caresume was fixed. Friendly staff.
Have your rental dept explain how the new radios work before customer leaves
Excellent, considerate staff!
I have taken my car to kendall three different times for the same repair. Each time I notice after test driving it that it had not been repaired. Recently I picked my car up after repairs from a accident. After test driving it I noticed it did not run properly. Please test drive the cars after repair. I noticed engine trouble in second gear. The engine light and service light also came on.It seems to me that if the car had been driven past first gear I would not have wasted time out of my busy schedule to walk to your office in the rain only to bring the car back 5 min after picking it up. Further more I was misquoted on the estimated time 3 different times and the car took about 10 days longer to repair than originally estimated.Also I don't know if the fuel had to be drained when it was repaired but it was returned to me on a empty tank.I will never use your services again. Oh yeah I have been meaning to call you guys about selling my info to telemarketers. I bought the car from you all and two years later start getting a call about a after market warranty. They have been calling me for over a year, they switch numbers all the time so I unknowingly answer and have some one try to sell me stuff I don't want. You guys are the worst I will be sure to tell anyone who asks where I got my car where I did and to never go there for anything at all.
Done on time. Great work.
The team was always helpful and explained each step of the repair process. The truck looked very good upon completion.
The dent was not completely fixed & the scratchs were not fixed at all. Sadly I will have to bring it back, get another rental car to have it repaired correctly.
There was some damage to interior, there were still scratches on rear bumper and the car was full of bondo dust.
thanks for taking care of my car!
there is still a small mark on the side of my car. the guy that went through the paperwork and discharged my car on Wednesday said he would have Luis call me but I haven't heard from him.
Louie handled everything for me . This transaction went utterly smooth and on time as promised. I am thoroughly satisfied.
Luis helped me a lot
Thank you Luis!
Luis was great and let me know what the delay was caused by. I was a day late getting notified the car was done because they called my home number instead of my work number. Other than having to rent a car for **** extra day it was a great experience