Remi T.
Vehicle Make : Land Rover
Cherie was super helpful and kept me in the loop of what was going on at all times. Great quality repair work and car was cleaned up before it was given back to me
Daniel L.
Vehicle Make : Toyota
Great job! Exceeded expectations.
Amie C.
Vehicle Make : Honda
The team kept us updated with the progress of the repair. The car looked new when we received it.
Janet T.
Vehicle Make : Mini Cooper
Amazing service and attentive team.
Phil B.
Vehicle Make : Lexus
Only comments are ****. Difficult to reach someone when I first called. And 2, paperwork seemed to take some time when dropping of and picking up. Car looks great!
Efrain C.
Vehicle Make : Toyota
Excellent customer service professional labor
Kathleen B.
Vehicle Make : BMW
Looks like new
Barbara H.
Vehicle Make : Volkswagen
Everyone was really nice and informative. The workmanship is very good and the staff is very efficient. I was surprised how easy it was. Thanks.
Frank L.
Vehicle Make : Jaguar
As always, great service.. Derrick and Terry are the best..
Lori M.
Vehicle Make : Acura
All of the staff was very helpful and completely professional from start to finish. I would highly recommend your shop to all. Hopefully I won't need to use your shop again (really do not want to get hit again) but if it happens I know where to go.
Gary R.
Vehicle Make : Toyota
My car was repaired WAY faster than I expected and it looks fantastic. I definitely will use Cooks in the future - thanks so much!
Jaret W.
Vehicle Make : Infiniti
I liked the text message/email updates but wish it was more clear whether I could respond directly to the text/email with questions. I was happy that my car was returned prior to the original date promised
John S.
Vehicle Make : Volkswagen
THE TEAM KEPT US APPRISED OF THE PROGRESS ALL ALONG, AND THE QUALITY OF THE REPAIR WORK WAS EXCELLENT.
Susan S.
Vehicle Make : Honda
I appreciated being kept up to date on the status of my car. Everyone was very easy to work with
Juan R.
Vehicle Make : Nissan
I'm very unsatisfied with the service, because I was told the repairs would only take five days. After about four days I was told that the repairs had been done but when I had turned in the rental car and waited for my car I was told it was not ready. Because of the fact that the car was not ready I had no car for transportation for four extra days.
Hilary K.
Vehicle Make : Toyota
I was informed via voicemail and email the status of my repairs. All repairs done satisfactorily with a quick turn around.
**** S.
Vehicle Make : Toyota
They were very polite and responsive to my questions. Proactively communicated through out the process.
The repair work was excellent and the car was clean when I picked it up.
Edward P.
Vehicle Make : Lexus
The only issues I had were that ****) Instead of Cook's calling me to make an appt as they said they would, I ended up calling them as I hadn't heard anything from them for a couple of weeks, though I knew my insurance had already paid for the repairs. 2) It took a few days longer than originally estimated (no surprise though).
Richard E.
Vehicle Make : Volkswagen
The Cooks team did s good job getting my car fixed on time. And keeping me informed on their progress.
Joanne D.
Vehicle Make : Subaru
Professeinal, personable, punctual... that is Cooks in a nutshell. You guys rock! Thank you for making it all so easy to bear.
Special thanks to Kevin.
Joanne D
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