Good communication on status with texts and phone calls. Very knowledgeable staff and friendly!
Very helpful in getting the car back to me in timely way. Good communication regarding this
Thanks Jym for outstanding customer service, and taking care of my Mustang.
Jose did a great job of communicating the progress of my repair. The work appears to be Top Notch!!!
Jill she is a great lady, helped me a lot explaining the repair parts in detail without any expressions whenever I asked.
I am very satisfied with your company because you fixed my car like a brad new car.
Thank you again.
Great job, Team! Thank you!
Vehicle Make : Volkswagen
excellent customer service & follow up. thank you all!
Jill was friendly and informative and made this process very easy. I loved the email updates!
Some of the mirrors were out of adjustment when I climbed in. Otherwise it appears to be a beautiful job well done indeed... and the 2 people I dealt with, the receptionist Nita [?] and the mechanic Jill ****, were fantastic in their clarity of explanations and moreover, they are just plain nice people. Thanks, Steve
Second time working on my car, and the work was completed 100% up to standards.
Jill contacted me every 48 hours with updates, where we were in the process, each next step, and timelines.
Phenomenal customer service and excellent work! I know why there are always high end, amazing vehicles having work done at this shop.
We have used Kelly's Autobody a few times (unfortunately):). They are great to work with. Very courteous and professional.
Thanks to Jill for the attention and prompt service
The entire staff with whom I interacted is extremely professional. I especially appreciated Jill ****'s extreme patience and extended willingness to meet my many special needs. Dustin and Aita were very helpful also, complementing Jill's expertise very smoothly. What strikes me also is the positive happy environment where customers come with negative circumstances and the staff quickly and efficiently satisfies everyone. Kelly's Auto Body is a great organization because of its people. Thank them again for their services. Sincerely - Patsy Carmichael (Patricia T Carmichael, ****-****-xxxx)
Pretty much satisfied. The repair work to the bumper looks good. There were two electronic issues that I reported at the time of inspection. They were not resolved. I will take the car into the Lexus dealer and have them check it out.
Exceptional service and very excellent job done for my 2014 Hyundai Santa Fe. There was a miss but was readily fixed. Very good job Jose and your team. Also Nita was superb!
Service is great, and I love the rose
Thank you for a job well done and on time and professional staff
The concern i have is the vehicle was not delivered on time than what has been communicated
I appreciate the customer service and help provided. They got everything done on time and all the repairs look good. Thanks