Alice W.
Vehicle Make : Volkswagen
I haven't thoroughly examined the repair work yet (just picked up car yesterday late afternoon), but on casual viewing looks great. The whole experience was positive. Very professional staff. My contact, Jacob Rideout, was very on-the-**** and helpful. It's great when the person you're dealing with really knows what he or she is talking about.
This was my first car rental experience and it was all so easy.
Thanks.
Nini G.
Vehicle Make : BMW
Super quick and easy! Everyone was really nice! I'll def come back if I need to :-)
Linetta M.
Vehicle Make : Mini Cooper
Always love working with you all. And my car looks great!
Andrew S.
Vehicle Make : Audi
I've a broken arm rest in my car which wasn't there prior.
Maybe when the car was vacuumed?
Marisol J.
Vehicle Make : Audi
The text notification system was frustrating and inadequate in communicating updates regarding status. I would receive a text advising that the estimated completion date was delayed - once less than an hour before the scheduled pickup time - without any information as to why, which then required that I call to find out the details.
Carl M.
Vehicle Make : Scion
Good work- Jacob did a great job, and I really appreciate the work you did with my insurance company. Thanks
Anna K.
Vehicle Make : Toyota
My second time working with the Northgate team. Adam and Shobi attended to details quickly, warmly and professionally. Adam helps me make a couple of decisions without pressure- presenting some options and recommendations.
I understood the length of time and they worked hard to get it for me before a long holiday weekend. I hope my car and I don't have to come back again, but I will happily do so if the need arises. Thanks Northgate team!
Catherine E.
Vehicle Make : Ford
Great customer service. Did a great job on my car, and it was done faster than I expected. My car was washed and vacuumed, and the dash and everything on the inside was cleaned. I was very impressed with the whole experience. I would definitely bring my car here again if I needed anything done, and I would definitely recommend your shop. Thank you!!!
Kristan H.
Vehicle Make : Mazda
Repairs look great and I really appreciate the interior cleaning. Great customer service--respectful employees. Thanks!
Joshua S.
Vehicle Make : Scion
It happens good, but onion frosting,
Helen R.
Vehicle Make : Cadillac
Adam and Shelby provided excellent customer service
Diane S.
Vehicle Make : Honda
Great work and customer service!
John W.
Vehicle Make : Honda
Did a great job with the door and fender on my Honda! Easy and fast process! I would recommend this business!
Gaspare T.
Vehicle Make : Honda
excellent customer service.I was very impressed
Cheryl O.
Vehicle Make : Lexus
They did a wonderful repair job on my Lexus. Their professionalism is top notch. I loved having updates by texted messages on their progress along the way. When arriving to pickup my Lexus it was washed and the inside totally cleaned. Driving away felt great in my car again!!!
Joyce S.
Vehicle Make : Toyota
Excellent job!!! I was astonished at the attention paid to the entire car. Thanks so much for detailing the car, too!!
Perry K.
Vehicle Make : Toyota
Rich was especially attentive and efficient in dealing with some complications with obtaining a needed part. Also superb job on finish. Thanks much. Gene kidder
Britt O.
Vehicle Make : Toyota
Excellent
Nicole D.
Vehicle Make : Volkswagen
Thanks!
Mark H.
Vehicle Make : Subaru
Absolutely peerless service - thank you so much! I will be referring your firm to my friends!
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