The epitome of GREAT service. Very smooth from beginning to end; Extremely courteous. The repairmen exhibit the highest degree of professionalism - the work is astounding! And the extras done "while you're doing that" are very much appreciated. THANK YOU!
Service was professional and excellent.
Danielle made the process so smooth from estimate to pick up. It was a wonderful experience.
Wonderful customer service! True professionals!
Awesome personal and professional service.
Thank you for making the car rental so easy and convenient! I was also impressed that the work was completed 3 days ahead of schedule.
I am very pleased with the work done.
The repairs to the vehicle were satisfactory, but when I asked for an additional repair for a part that I had previously priced at 25, the estimate of 160 to replace was insulting. Call me old fashioned, but I believe that customer service requires catering to the customer's needs without ripping off said customer. I could not possibly recommend this place to anyone I know based on principle alone. Did they do what the insurance paid them to do? Most definitely. Did they go above and beyond customer expectations? Absolutely not.
I appreciate the prompt and excellent service. Also the cordiality of the receptionist, Danielle.
Steve and team are great people - professional, nice, and a pleasure to work with.
My husband took care of this. He said you do a good job and are very helpful.
Vehicle Make : Volkswagen
All the people I interfaced with were professional, helpful and made every commitment to me. The resulting repair was excellent
Great and friendly service, fast and accurate quote, reasonable pricing, all deadlines met and car came out perfect. Thanks!
The car looks great! Excellent communication throughout the process.
excellent repair and service plus early finish of repair and return of vehicle - well done!
The staff at Ridgefield Auto Body were extremely friendly, polite, and helpful.
My car looks like new after two accidents;what more could I ask?
Steve, thank you for the prompt service, and the ahead-of-scheule repair completion.
Danielle, thank for the excellent communication and warm greetings at the shop.
You define excellence.
Excellent service! Quick, responsive, finished earlier than expected and even washed my car at the end!
Nice job, completed well and a little early. Worth the drive to Ridgefield. Thanks.
beautifully repaired and ahead of schedule!
They were very communicative and transparent through the entire process.
In addition, the service was always friendly and helpful. I felt as if I could truly trust Ridgefield auto body and although I hope I will not need their services again, I know I can always count on them in the future.
Danielle was so incredibly pleasant and accommodating. Work was done as promised and to a high quality standard. Thank you for such great service.
Steve and Danielle are the best. They make a difficult situation as pleasant as possible. I would very highly recommend Ridgefield Auto Body to anyone who might need this service.
Danielle gives an excellent customer service
The repair work was excellent and was done in a timely manner.
The customer service was excellent and very professional.
I appreciate the attention to detail - they even took my
car to the car wash and had it cleaned inside and out!
In addition to the excellent work, they go above and beyond in terms of their care and service.
Pros: The paper work process was excellent, since I didn't have to do anything. Getting email updates on my car status was very helpful. Very professional service at all levels.
Con: I could only get an estimate at 8:15am or later. I suggest one earlier day if possible.
My car looks great! I would highly recommend ridgefield auto body.
Perfect! Timely, professional, convenient, informative
A pleasure to work with. Work completed ahead of time. Process could not have been easier. Highest praise!
Efficient, fast - they finished ahead of schedule, very clean. Diana was very friendly. You can tell it is a well run operation
Vehicle Make : Volkswagen
Danielle was very helpful & a pleasant first contact. I appreciate having my car done earlier than expected. My car had been detailed prior to my picking it up looked amazing inside & out!
My experience has been professional as well as caring and friendly. I will recommend to friends.
Great place. I'd recommend to anyone. Fast, courteous.
Absolutely a wonderful team to work with from the very helpful receptionist , to the owner of the Ridgefield Auto Body Shop . I really appreciated the way everything was explained to me and the job was done in a timely fashion! End result my truck looked brand new! Thank you Ridgefied Auto Body!
Great job, my car looks like it never happened.
Great customer service. You e-mailed me regarding repair progress and delivered the car on time.
Extremely helpful and professional. Made phone calls to insurance companies and car rental agency. Kept advised of repair progress. Car looks great!
Thank you all for a job well done.
We are so satisfied that we would recommend to others and use again for any of our repairs. Cokley
Danielle is very pleasant knowledgeable and proactive.
My car looks great! I really appreciated the updates that I received about my cars repairs. Thank you.
The email updated were great. Danielle answered every question that I had and the work is spot on. Thank you Ridgefield Auto Body!
Everthing from start to finish was perfect.I would reccomend them.
Great job!!! I am always pleased with the professionalism and attention that Ridgefield Auto Body gives to their customers.
Very nice and easy to work with. Professional and everything went as they had reviewed with me.
The work was perfectly done.The car looks as if it is brand new. It was finished ahead of time. Steve is superb at his job as is Danielle who could not be warmer, friendlier, more thorough. She is seemingly excellent in every aspect of her position!
Thanks guys good job & nice customer service
Vehicle Make : Volkswagen
Staff is very professional and much customer-oriented.
Everything was completely explained. A pleasure to deal with people who love what they do and do it well.
Outstanding service, couldn't be happier with Ridgefield Autobody!
The car was repaired in a timely way and looks great! Thank you!
Sally Aldrich Molwitz
I appreciated their having it ready a little early and returning it clean and shiny - they seemed to have taken special care.
Vehicle Make : Volkswagen
Work was completed quickly and efficiently. Danielle was very helpful and accomodating.
I was completely satisfied with the work done on my car.
The driver's door, in addition to the entire driver's side, looks perfect.
Ridgefield Auto Body did a great job!
We appreciate their patience
I was extremely pleased with the true professionalism and 5 star treatment. I was completely satisfied and beyond happy with my vehicle.
Ridgefield Auto Body did an outstanding professional repair on our new car and accomplished it perfectly, ahead of schedule in spite of complications. The expert workmanship and management of the entire process from rental car to coordination with the insurance company and part suppliers is exceptional and we really appreciated the regular e-mail status reports. The entire process was done most efficiently and the staff is a real pleasure to work with. Thank you!! Dave & Linda Str¶berg
The service, repair and office manager exceeded all expectations
And I'd highly recommend Ridgefield Autobody to anyone in need of
Thanks for your hard work and thank you for getting the car back to me a little earlier than promised. I'm very happy with the car, it looks like new again.
Danielle was so friendly and helpful!
This is a top-notch facility!
Fast, efficient, fair, and GREAT customer service!
I was extremely pleased with job they did on my 2007 Chryseler.Fabio Biagiotti
It is always a pleasure to have a needed repair done at Ridgefield Auto Body. Thank you!
Very professional. Kept me up to date on progress. Answered all my questions and completed job on time.
The car looks way too good and what could have been a really bad experience just wound up being easy and kind of fun.
Friendly service...good communication....great job all around....will definitely recommend them
EXCELLENT SERVICE.PLEASANT TO DO BUSINESS WITH.
Service, communication and ease of doing business - exceptional.
The staff at Ridgefield Auto Body did a great job with repairs, quick and professional.
You made the entire process easy; kept me informed and I have nothing but praise and thanks for a job well done!
Clear communication. Completion of work in a timely manner
Perfect repair work, done on time. Outstanding service.
Ridge Auto Body mgr, Steve, was not only so courteous, but had the job done on my car, sooner than expected !!.
The work was very professional and the process was easy. Everyone did a great job.
Excellent workmanship! The job was even finished earlier than expected.
Vehicle Make : Mini Cooper
It was a pretty bad day when I turned around to see my car rolling by itself down my driveway. The door and left side of the car were in bad shape after. My car looks like nothing ever happened and the work performed was flawless. The service and friendly manner was also very pleasant. All around a great experience for my expensive mistake. Thank you!!!
good job promptly done pleasant dealing with you
Good repair, timely job, friendly staff
Ridgefield Auto Body did a great job repairing our Honda Pilot. We had our car back in 5 days.
Very nice professional job. Thank you.
A job well done is rare these days. Well Done.
Steve is so professional and the email updates are very helpful. The work was excellent. All questions and concerns are quickly addressed. Very positive experience.
Great service and great communication during the repair process. I will definatley recommend you to others.
Timely work and delivered as promised.
Very polite, professional, very fast. They explained and kept us informed of the process. Very satisfied .
Very easy process from beginning to end.Steve was very friendly and informative.
They were accommodating and easy to work with. I would use them again and reccomend them.
Fantastic job and earlier than promised. Thank You
The work was done in a very expeditious and courteous fashion. I couldn't have been more pleased.
I liked that I was kept up to date on the repairs via e-mail and especially that the job was done ahead of time! After a unpleasant experience (ie. the car accident), it helped that your service was completely painless.
I was very pleased with the whole experience of having my car repaired by Ridgefield
Ridgefield Auto Body not only did a wonderful job, but had
The work done sooner than expected. Thankyou to
everyone at RAB, especially Steve for a job well done.
You handled everything very efficiently from the time I dropped off my car until I picked it.
Thanks again for your precision in timing and completing the auto repair job on my car and delivering it back to me in perfect condition. I also appreciate that the rental car transaction - delivery and return - was able to be completed at Ridgefield Auto Body.
The communication was excellent as well a snack tge quality of the repairs
Done much faster than expected
Great experience. All very easy. Thank you.
Very professional and kept me informed timely. Took great pride in doing a good job
All work done well and completed ahead of schedule.
Only complaint was not knowing that my battery had run down during repairs, which led to some later confusion. Steve went above and beyond to make sure the problem was solved though, and I really appreciated it. I will definitely recommend Ridgefield Auto Body to friends.
Excellent job and great people
Wonderful work, I really enjoy the professionalism and customer service. Thank you for all that you do.
Staff was very professional and friendly. Car was done in 2 days. Great job