From beginning to the end, the experience was an amazing. Ralph does an excellent job and the other guy's insurance rep was very pleased with working with Ralph. The autobody crew did a great job and Mike Shiflet is an excellent ****! Another great job all around and excellent experience with your team!
The work was not complete as the plastic protective strip was not on the back bumper. I have to go back next week for the install. But, the email communication was much appreciated even though it was usually only sent once a day. I had to call on Friday to see if my car would be ready, it was not until Monday morning. Minor things. Overall a good experience.
Great job! I was informed throughout the process everyone was curious and helpful and. My car looks amazing can't even tell it hit a deer!
I had a great experience with Direct Collision Center. They do a great job of keeping you informed throughout the entire process. I received a very thorough explaination of all the work they did along with all the documentation for the parts. I recommend Direct Collision Center to anyone in need.
The tailgate is not working properly. However it has been scheduled for an assessment and possible repair next week.
The team members were all friendly and efficient. I always felt that my car was in good hands.
Good customer communication from beginning to end.
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