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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 309 reviews 73%
4 star 69 reviews 16%
3 star 13 reviews 3%
2 star 9 reviews 2%
1 star 25 reviews 6%
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(All Vehicle Makes)
Valentine O.
Vehicle Make : INFINITI
5 out of 5
12/28/2019
Bob was fantastic throughout and kept me apprised of the repair status.
LUIGI D.
Vehicle Make : JEEP
5 out of 5
12/24/2019
Staff was kind ,helpful. And got the job done .
Ryan C.
Vehicle Make : FORD
5 out of 5
12/17/2019
Besides the email updates. Bob did a nice job of communicating throughout the repair process.
ANTOINETTE F.
Vehicle Make : INFINITI
4 out of 5
12/7/2019
The car was perfectly repaired and delivered to me as clean as can be! I had to rush home before the rain started to make sure I kept the car clean. :) Jorge was very helpful and very professional.Will definitely bring all our cars to B&S if needed.
Jeffrey L.
Vehicle Make : TESLA
5 out of 5
12/7/2019
James took great care. Good communication, awesome service.
TIM T.
Vehicle Make : MAZDA
4 out of 5
12/6/2019
JORGE WAS EXCELLENT. REALLY TOP NOTCH.
Juli C.
Vehicle Make : TESLA
1 out of 5
11/27/2019
It is not completed. My car was in the shop since 11/7/19.
KENNETH T.
Vehicle Make : SUBARU
5 out of 5
11/24/2019
Bob was very friendly and helpful. Car looked great when I picked it up.
BRUCE C.
Vehicle Make : LEXUS
1 out of 5
11/23/2019
exception: on both sides where the wrap around bumper meets the side, touchup is needed. Will bring to your shop Monday for examination. BRUCE C
Scott A.
Vehicle Make : GMC
5 out of 5
11/20/2019
Dear B&S Hacienda, Bob Hartmann was excellent. He always was above board and always kept me informed about what was going on and how the repair was progressing. James took great care of me when I picked up the car. The car looks fantastic. Thank you for such a great experience. Regards, Scott A
Kendall B.
Vehicle Make : GMC
3 out of 5
11/19/2019
Only issue was that the shop was too busy to take our vehicle in as soon as we wanted!
Russell P.
Vehicle Make : CHEVROLET
5 out of 5
11/16/2019
Jorge made the process easy and kept me updated on every step of my repair. My repair exceeded my expectation as did the service at B&S.
Hyacinth N.
Vehicle Make : HONDA
5 out of 5
11/15/2019
B and S staff has been forthcoming in providing information and updates about my car. Bob is efficient and knowledgeable. I am satisfied with the work done to my car.
EVELYN H.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/14/2019
As always, Bob took great car of both me and my vehicle. Service and quality of work is impeccable. Bob helped facilitate the repairs with my insurance company and the work was completed in lightening speed. Everyone I encountered in person or spoke to on the phone were pleasant,understanding and accommodating. Thanks for a great experience and ending to a frustrating situation!
Business I.
Vehicle Make : FORD
5 out of 5
11/12/2019
Very professional communication was excellent
Morteza E.
Vehicle Make : LEXUS
1 out of 5
11/12/2019
Timing to complete the job, excuse after excuses with none Sense reasons , I made an appointment couple of week in advance Then few days before I dropping my care I received an email Indicate that my parts ordered,( just as a reminder job was to Replace the next to driver door) according to AAA insurance it Should fixed around one week and according to your representative It should be done about 10 days, but this job has been don 22 Days.
Sandy C.
Vehicle Make : BMW
5 out of 5
11/10/2019
Jorge did an excellent job!
ANU N.
Vehicle Make : TESLA
5 out of 5
11/7/2019
Very friendly and professional staff; prompt service. Thanks
James L.
Vehicle Make : BMW
5 out of 5
11/5/2019
Great work, looks great. Appreciate the constant updates. The team was very friendly and professional.
Diane S.
Vehicle Make : MERCEDES-BENZ
5 out of 5
10/30/2019
the staff was very friendly & kept me informed during the whole process of repairs & also dealing with the insurance company. We have used your facility for many years & have always been happy with the workmanship. We would highly recommend your company to our family & friends. Thank you for a job well done.

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