Body Shop
Auto Body Shop Review Summary
5 stars 133 Reviews
4 stars 31 Reviews
3 stars 6 Reviews
2 stars 6 Reviews
1 star 6 Reviews

Real Reviews From Verified Customers

Paul D.
Vehicle Make : Bmw
4 out of 5
High quality body repair work and superb customer service! Very Happy with the work done on my car. Thanks to Ed Dizon and staff.
Nitin B.
Vehicle Make : Nissan
4 out of 5
Bob was a pleasure to work with. I was getting regular updates and follow ups.
Xiang P.
Vehicle Make : Lexus
4 out of 5
Very professional service from Bob at B&S Hacienda in San Ramon. The car was repaired and delivered on time with high quality work. Completely satisfied!
Sonia V.
Vehicle Make : Mercedes
2 out of 5
I spilled an entire cup of coffee with sugar & cream in my vehicle at the time of the collision. I wiped down & cleaned it to the best of my ability. The interior of my vehicle was supposed to be cleaned and detailed. I picked up my car & there were coffee spots in random places in my vehicle. The cover to the lighter/ashtray area was stuck closed from the crusty coffee. There was spilled coffee on my floor mat. You had my vehicle for about 28 days. I was disappointed and less than satisfied.
Adeela H.
Vehicle Make : Acura
4 out of 5
I worked with James Stephens at San Ramon center. He's very professional and courteous.There were a couple of hiccups beyond his control. Overall it was an excellent experience. thank you!
Sariah W.
Vehicle Make : Nissan
2 out of 5
They weren't very good at giving updates on my vehicle. Whenever I wanted an update I had to call in myself. When I picked up my car at the time they said it would be ready, it wasn't and I had to wait for almost an hour. They didn't clean it all the way and it seemed like it was a rushed job. Other than that they were really friendly and kind!
Ron S.
Vehicle Make : Mercedes
4 out of 5
Good job finished on time as per bob.
Elston Q.
Vehicle Make : Toyota
4 out of 5
Great communications and customer service. Also great work!
Jennifer B.
Vehicle Make : Dodge
4 out of 5
Thank you for your professionalism and helpful attitudes! Would definitely recommend your shop! Thanks!
David P.
Vehicle Make : Tesla
2 out of 5
I spoke with Ed about the concerns I have. If you need more details, you can reach me at ****-****-xxxx
Jason C.
Vehicle Make : Subaru
4 out of 5
Really proffesional fast and i like the work done by the shop.
Lance M.
Vehicle Make : Subaru
4 out of 5
Rear Bumper Cover on 2015 Outback now looks perfect. The paint applied by B&S last November had suddenly started to peel at the edge. Great experience with Ed Dizon. I was expecting to have to argue my case when I initially took it in last week but Ed said it would be repaired under B&S Warranty with a rental car provided as soon as he saw the peeling. Ed explained that Bumper Cover would be removed, all paint sanded off, repainted, and a new black plastic step pad provided. Bumper Cover looks pefect; B&S is highly recommended as I did online after original Bumper Cover replacemant back in November.
Natalie C.
Vehicle Make : Lexus
5 out of 5
James S. was super helpful! He dealt with my adjuster, so I didn't have to deal with him. And my car looks fantastic!
Aurelio C.
Vehicle Make : Chevrolet
5 out of 5
The entire team was top notch. I was kept informed of all progresss and I was even helped with my own insurance company and rental car company as well.
Edgard C.
Vehicle Make : Lexus
5 out of 5
I really liked to receive updates of the repairs. I also liked that the work was completed before expected and I could leave the rental in the repeir shop. Thanks!
Jeannine D.
Vehicle Make : Audi
4 out of 5
My car looks like new and I hope it stays that way. My only suggestion, is if I need repair work again, to please call my home phone or email me. There was a phone message on my cell phone, which I didn't see until too late to pick up my car. With the holiday weekend, I had to be without the car until Tuesday. Thanks for the repair. Jeannine D
Mina G.
Vehicle Make : Toyota
5 out of 5
Ed was great and easy to work with! He kept me in the loop every step of the way! Lovely job.
Martin L.
Vehicle Make : Toyota
5 out of 5
Thank you for your excellent work, especially taking care of all the insurance related headaches for me. I appreciate everything you have done for me. Thank you and keep up with the good work.
Xinhua Z.
Vehicle Make : Toyota
5 out of 5
Excellent job & service
Peter C.
Vehicle Make : Mercury
5 out of 5
Ed really took care of me. Was very diligent with my unique situation. Very professional and many updates. Thx. Peter
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