Body Shop

Real Reviews From Verified Customers

Lesley T.
Vehicle Make : BMW
5 out of 5
6/20/2015
Great communication and updates and quick service!
Steven J.
Vehicle Make : Fiat
4 out of 5
6/8/2015
I have had you guys repair my cars for more than 20 years. I have to have a problem that wasn't resolvedcorrectly. I have seen workers come and go and front office people change but there has been a continuity of doing good work. Sometimes a little expensive but it's Los Gatos. Always have the choice of going elsewhere.
Richard S.
Vehicle Make : Saturn
5 out of 5
5/13/2015
They are agood bunch of auto body craftsmen. They tell you what they are going to do, tell you what they are doing and tell you what they have done. What more can you ask for?
Paul H.
Vehicle Make : Honda
5 out of 5
3/15/2015
The car was finished ahead of schedule.
Camille H.
Vehicle Make : Toyota
3 out of 5
2/6/2015
If it hadn't been for the paint shop electrical problem I'm sure I would have had my car back in half the time.
Lawrence S.
Vehicle Make : Mazda
4 out of 5
1/30/2015
I appreciated that staff kept me apprised of the status of my car every few days. After repairs were finished, I experienced an issue with wind noise on the driver door. Staff were apologetic and asked me to come back so that they could take a look -- 30 minutes later, it was resolved. I'm very happy with the quality of service but even happier with the exceptional level of customer service.
Cecil B.
Vehicle Make : BMW
3 out of 5
1/20/2015
Well, sorta completely, but I didn't wants besmirch your Yelp (those extortionist pendejos). Your estimator had trouble, it seemed, registering my concern about mechanical damage, beyond the coach work. Worked out OK.
John M.
Vehicle Make : Chevrolet
4 out of 5
9/27/2014
I liked the daily contact via text messaging. I was disappointed in the new dent in the quarter panel but Sean stepped right up and said he would take care of it.
Ryan I.
Vehicle Make : Nissan
5 out of 5
7/10/2014
This is the second time I have had to get repairs to a family car. And both times I have been greatly impressed by their great. Communication, customer service, and quality of work. 100%!
Richard K.
Vehicle Make : Volkswagen
5 out of 5
4/24/2014
Everyone from the initial phone contact through the help I needed from a technician was very professional, knowledgeable and polite. I would highly recommend Los Gatos Auto Body.
Suzette N.
Vehicle Make : Toyota
5 out of 5
5/10/2013
I am very happy with the service and the quality of work. Everyone was very helpful and professional. I would recommend this shop to anyone. Great job!!
Paul G.
Vehicle Make : Toyota
2 out of 5
5/1/2013
It took waaaayyy too long. All the cheerful e-mails you sent didn't make up for it taking a month!!!!!!
Anne K.
Vehicle Make : Acura
5 out of 5
3/23/2013
Awesome-sauce!!! :-)
Timothy M.
Vehicle Make : GMC
5 out of 5
3/19/2013
We received great service. Regular updates, friendly customer service, a thorough job that was above and beyond what was expected. Thank you!
**** D.
Vehicle Make : Toyota
5 out of 5
3/8/2013
Too many txt msgs and when the completion of repairs was delayed I did not get any notification. Not good. Work was completed to my satisfaction.
Robert B.
Vehicle Make : Mercedes Benz
5 out of 5
3/2/2013
Liked the text updates and that car was done on date promised
Rachel H.
Vehicle Make : Mini Cooper
5 out of 5
3/1/2013
Thank for the professional and prompt service. We would definitely recommend your business.
Eric M.
Vehicle Make : BMW
5 out of 5
2/22/2013
Very professional. Job looks well done. I appreciated the text message updates. Great job!
Cohinne B.
Vehicle Make : Honda
5 out of 5
2/8/2013
My car looks great!!!
Harold S.
Vehicle Make : Subaru
5 out of 5
2/4/2013
I expected the repair to be done in less time but no complaints. Job looks very good

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