Body Shop

Real Reviews From Verified Customers

Ray H.
Vehicle Make : Honda
5 out of 5
3/27/2017
Leslie and team were responsive and made it very easy for me. I appreciate that.
Christopher T.
Vehicle Make : Toyota
4 out of 5
3/10/2017
Only problem was resolved. I was told on Tue 3/8 that my car would be ready today @ 4:30p. I came down to Lancaster & got a call that there were parts yet to come in & I said that was unacceptable. When a promise is made arrangements are made. I don't live in Lancaster. I wasn't going to come back to Lanc. til my car was done, when I got the call that my car would be ready that's what I expected so I drove the 100 miles to Lancaster to get my car. So I was upset that I might not have gotten my car today, but the issue was resolved & promise was kept by Kristin. Thanks again.
Karen S.
Vehicle Make : Mazda
4 out of 5
1/11/2017
I was ecstatic when I picked up my car on Friday! It looked like a new car, inside and out! The body work and the paint job is beautiful. I was amazed that the whole inside of my car was vacuumed and wiped down to like new condition. Thank you so much to all who worked on my car. Also, Leslie was very professional in the appraisal process and communicated well during the repairs, as did the receptionist whenever I called or stopped in. I would recommend your shop to family and friends with no doubts. You all made my experience a pleasant one! Thank you, Sincerely, Karen
John T.
Vehicle Make : Lexus
5 out of 5
1/6/2017
Excellent service. Thank you.
Gerald B.
Vehicle Make : Ford
5 out of 5
12/1/2016
Excellent Service and great quality work!
Jason K.
Vehicle Make : Hyundai
5 out of 5
11/30/2016
You all made vwrything so easy and painless and quick. It was such a pleasure.
Lee S.
Vehicle Make : Volvo
5 out of 5
11/10/2016
Through the years of raising a family, and getting them all through their early driving years, I have learned that Chapman has ALWAYS delivered. This time was no exception. The quote was done efficiently, and accurately. The coordination with insurance was seamless. A courteous staff, and perfection in the final product is what I have come to expect and receive. Thanks to ALL!
Diane E.
Vehicle Make : Chrysler
5 out of 5
11/5/2016
Did a great job..t looks nice
Michael S.
Vehicle Make : Ford
5 out of 5
9/26/2016
Nice staff and quality work done quickly.
Robert K.
Vehicle Make : Hyundai
5 out of 5
9/9/2016
The car looks as if it never was damaged. I was disappointed that it took so long to obtain parts, but that was not your fault.
Nancy G.
Vehicle Make : Buick
5 out of 5
9/2/2016
The new door w the black paint looks very nice I am pleased W the work all your staff did to repair my door in such A short time period ! I told Leslie that I would be coming back to your repair services should I ever need too and will recommend you's to my family and friends .I am thankful to have a door w or w o the molding as it Did not shut or open properly after the accident and I travel w my Grandsons and Daughter quite frequently.and also my grandson Noah was sitting on the back right passenger side ,I had just dropped them Off less than 10 -15 minutes before the accident I believe he may have been injured as he is only 6 years old ,I am glad I was alone when the crash occurred and I appreciate all Your help ,sincerely,Namcy Garris
Timothy B.
Vehicle Make : Subaru
5 out of 5
8/30/2016
Beautiful Job, car was clean inside and out. Took longer than expected (Hidden damage), but the results are first class. Thank you Leslie and all the mechanical, body and paint guys! Tim ****
Lloyd M.
Vehicle Make : Cadillac
5 out of 5
8/4/2016
Looks like new!
Robert B.
Vehicle Make : Honda
5 out of 5
7/18/2016
Great staff. Very responsive, prompt service. My car looks great again. I wold definitely recommend to others.
Terry R.
Vehicle Make : Jeep
5 out of 5
7/15/2016
My car looks great. Thank you!
Timothy B.
Vehicle Make : Toyota
5 out of 5
7/14/2016
The updates from LESLIE S. were very helpful in scheduling my day and we're greatly appreciated.
Dave W.
Vehicle Make : Mazda
5 out of 5
7/7/2016
The repair looks better then the areas that didn't need repair! Great job, Chapman!

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