I am happy with the service I received at LaMettry's. I would recommend.
Even with the mix-up of unsuitable bumper which
delayed repair , that happens and not your fault.
My truck looks great !!
Everyone was very nice and professional
Vehicle Make : Volkswagen
Look forward to doing business in the future.
Vehicle Make : Volkswagen
Allen (spelling) is the best!!!!! Give this guy a raise ;)
The communication was very good. Laura followed the progress and was keeping me up to date. If needed I will come back to your company
My vehicle looks great! I was very impressed with your customer service. Everyone was friendly and helpful. I really appreciated the updates via text messages, too. Thank you very much for your great service. This was my second car repair experience with your company and you continue to impress me. I will definitely recommend your company to my friends. Thanks again!
looks like brand new
Lemettrey's ia a well oiled machine of very capable, caring people in all areas. I would definitely use them again!
I had minor repair work done, but I am very pleased with the results.
I received an estimate at a different location prior to going through insurance and was quoted $****,200. Then after going through insurance I was quoted $700. I wonder why the large discrepancy between the two. I would have never went through insurance if the other quote was not so much.
I am pleased with the work and I was treated great at the Eden Praire location. Great service there!
Final charge was double the original estimate. This baffled me and ****my contact person could not explain to me why. Please note, I needed my windshield replaced and three small paint chips repaired. That’s it! Over $2000 for that repair. Second, several days longer to complete than originally estimated. Third, poor communication. I left messages and did not get called back. Lastly, paint overspray on other areas of my vehicle. I went to LaMettry’s based on a friend’s recommendation. Never, will I use them again.
The repairs took much longer than I would normally expect. Many delays.
very good experience. Follow up and communication was excellent. Jeff Graen provided excellent service have already recommended the EP shop to others.
Excellent staff and great communication during process.
There is still a scratch on the quarter panel. The person who checked me out actually pointed it out to me during check-out (Laurie I think). Not sure why I didn’t say something at that point. Have tried to call and there’s been no answer nor a way to leave a message.
Love that you washed my car - thank you!
I really enjoyed being kept aware of the progress of the repair of my through txt status updates.
My license plate lights and Passenger Side taillights were all left disconnected. I was able to fix these myself but don't feel like I should have had to. The repairs themselves were fine the job just wasn't completed.