Third time in your shop. Excellent every time. Thanks!
My experience with the entire process was excellent due to the staff and their commitment to excellent customer service
Work was completed ahead of schedule and the staff were most friendly and customer focused! Thank you for making my car look nice again!
Awesome staff and service from start to finish. You have a new loyal customer!
Work was done perfectly. Car was in real good shape when I picked it up. Very pleased. Thank you.
Thanks for a great job!!!
Great repair..very professional.
Staff was so nice! Professional service and efficient.
Thank you for making things so easy.
Very helpful and knowledgeable staff!!
Job was done professionally and I was getting emails explaining improvement on my their work. Professional staff and friendly people. Mahalo
I appreciated the updates and phone calls
Car came in without swirls and came back with swirls . Even on new painted surface. Interior dust all over. All four interior doors had scuff marks on door and speakers. Roof damage denied by Vance
I appreciated the step by step progress reports by text message as well as the assistance I received from Sara when I called in to check on pick up time today. My car was ready on time and earlier than the pick up time projected! I will absolutely be telling everyone I know to use Unibodytech!
You all are wonderful! I was beyond impressed with your customer service and friendliness! It was so convenient having the rental car service in the same location, as well. This is the only shop I will visit for repairs of any kind and will definitely recommend you to everyone I know! Thank you for such a great and stress-free experience; you ALL rock!!
Everything was excellent. Friendly and professional staff. Such efficient repair process and communication. Great quality work. My car bumper and trunk looks better than ever. Awesome customer service. Which is so rare and not the norm these days. pleased and happy that I chose unibody tech over all the other body shops on the list from insurance co. Mahalo!
Unibody and the staff department always provided excellent service. Great communications and follow-up from the inside office to the repair shop. Quality job with the repairs. Though I prefer not visiting you all often (bad deal on accidents), Unibody would be my 1st choice for all of my family cars!
Professional, friendly, and efficient!
Mahalo for a job well done!!!
Absolutely satisfied and more... Thank you Vance and your staff. Excellent job and very impressed with the outstanding customer service. Mike your staff made this experience so painless. Thank you
Great repair and customer service.
Friendliness and professionalism of employees. Updates received made me feel important and my car was well taken cared of. Quick repair and cleanliness of my car when I picked it up.
Finished earlier then excepted and the lady working the front desk was super nice and friendly
Vance is the consummate professional. You should give him a raise.
Vehicle Make : Volkswagen
I was always updated when the car was going to be done. Nice friendly staff
I would highly recommend unibodytech to family and friends
Thank you for your help
Enjoyed the friendliness of the staff! I will defenetly recommend Unibodytech!
After inspecting my vehicle, I noticed that there were some little paint chip on the body & hood and would be nice if Unibody can just provide a little paint bottle that matches my vehicle color for free as a touch of service that comes with fixing my vehicle so that I can touch it up myself. On the contrary, they can even charge for it at a discounted price and have it optional for the customer to purchase. Other than that, they took care of my vehicle pretty well. By the way, it is an excellent idea for the text updates---those are very helpful in keeping me inform of the status of my vehicle.
Everyone was so professional. I appreciate Vance working with me regarding the insurance claim
I am very pleased with the speed of repair of my vehicle. Your customer service is excellent, especially with the Lady in the front desk and also to the Gentleman who did the assessment of the damage. They both updated me about the status of the repair and called me when my vehicle is ready to be picked up. Thanks again, Oscar
Vance and the Women who set up all the paperwork was awesome. Highly recommended for professionalism and service. Thank you.
Vance was always courteous and professional! Excellent customer service and our jeep looks great!! Thank you!
excellent customer service also a job very well done, Again thanks for taking care of us.
Good communication during the whole repair week!
very professional and courteous.
overall, one happy customer.
Keep up the excellent work job.
Want to take the time to thank Unibody, Enterprise and the Geico team for providing me with "Outstanding" customer service. Not only were they very professional but they are also very respectful, efficient, and were accommodating to my needs. I most certainly recommend Sara and her team, I promise you won't be disappointed! Thanks guys!!!
Service was excellent. Working with Vance was great. He was courteous and explained in detail what was being done. Work on car completed 3 days prior. Saved me on renting vehicle on those days. Will definitely recommend Unibodytech to others!!
Thank you for making my car repair process as easy as possible and for completing it so quickly. Im also so thankful for the carwash!
Vehicle Make : Volkswagen
Great job and completed ahead of time.
Very good service!would recommend business to anyone
Thank you for doing such a good job!!
Service was way beyond excellent, and the staff were very friendly, i would recommend other customers needing repairs on body work or similar to you guys.. thank you much!..
Thought the service and repair work was very professional. Received the car ahead of the estimated completion date which was great.
The repair was great but your workers left smudges in the interior of my car
Repair took long, front desk people ignored me completely when I came to pick up my car.Stood there for few minutes, not one of them ask me Can I help you? They were busy w/ paper work until I spoke up and said, are you guys just trying to ignore me,then she said she thought I was w/ the man who just walk out.First of all, do not assume!Be polite! They can be customers too someday, Thank you..Emely Eala
Professional and work free.
Excellent customer service and care. Truly the best experience I have had in dealing with repair shops. They set the standard right away from the moment you call to the moment you pick up your car. All members of the team were helpful and kind. I recommend them to everyone hands down. Great and wonderful experience.
THANK YOU SO MUCH UNIBODYTECH AWSOME JOB -A
Vehicle Make : Volkswagen
Would definitely recommend. Keep up the good work!
1. Having to walk back and forth from the front of office around the wall through the driveway to the office.
2. Finding a place to park your vehicle without it being in the way or from getting cited.
The Unibodytech was wonderful and the support/service I received was more than excellent. I would especially like to thank Vance for going above and beyond his call of duty.
I picked up my car this afternoon and washed it when I got home. I noticed overspray on the hatch window and on the lights. I can feel overspray on the roof. On opening the hatch, the edges are rough, unlike the factory finish. If it is sanded would we it get another clear coat? We also noticed blotches on the black plastic trim below the hatch window. I had removed some tape like residue off the window right next to where the blotches are on the black plastic so I was wondering if the taping could have done that. The bumper looks great!
Very courteous and friendly from initial contact through pick up. I also appreciate the cleanliness of my truck. Mahalo Nunui
From The first day I came in, the receptionist Sarah was exceptional. Very friendly, very professional, very pleasant. Vance who worked with us on our quote, very friendly, very helpful, I love doing business here ! Such A very wonderful, professional, and pleasant experience overall !
This is not yeh first time I've dealt with unibodytec so I knew I was going to be very pleased. Thank you
Great updates on car. Awesome service, keep up the good work!
Unibodytech were wonderful. They were quick in scheduling the estimate. My husband passed away in March and being the only person accountable, a teacher scheduled for a prepaid conference - they were so accommodating in scheduling my repairs and drop off. I appreciate their compassion in dealing with my situation. Vance, the adjuster and the office staff were friendly and so gracious. I appreciate the kindness that was extended to me. Thank you.
This was not just a truck. It's the family vehicle. It's the one that takes the kids to school and practices and everywhere else our family needs to be. The quick turn around was greatly appreciated and needed. Thanks on a job well done and much Mahalo for getting us out of that stupid ford escape we had to borrow...
Quick, fast, and friendly service!
Service was great and staff was very friendly!
UniBodyTech is ausome, everyone is professional, polite, and friendly. I used UniBodytech in the past, and the Service has always been outstanding.
Auto damage supervisor was very helpful.
Quality service and fast.
I'm very happy with the work.
Excellent customer service. I was especially impressed with the constant updates of my repairs. I would definitely recommend Unibody to friends and family.
Vehicle Make : Mitsubishi
Simple & Easy from beginning to end. The email update alerts are awesome! Would highly recommend to everyone! #friendlystaff
Work to the car was OK. Pick up dates were rescheduled twice. I had to call a day before to find out status. No call the day before pick up. Only called the day of the pick up (1 hour before) to postpone the pick up of the vehicle. Communication was poor and needs improvement.
Thank Vance Sasaki as well girls in office(Ruby and ?)... Sorry I forgot her name!
Very helpful and cordial
Outstanding individuals, work, and organization!
Loved the updates via email
Great job On my car. It was nice & clean & shiny both inside and outside of the car. Good job on repairing the damage. Also nice & friendly service.
It was fixed pretty fast and it looked very nice good work
Thank you - my car is like brand new. Everyone was friendly and helpful.
Everyone who I had to come in contact with from the ladies in the office to the men in the service department provided excellent customer service. I even asked for touch up paint and without hesitation agreed to provide some when I get my car back. Such an awesome experience!
All I can say is you did a great job. Everyone there there was very polite.
Job well done. I would definitely recommend your shop to others who want quality work done. Thank you .
I have never ever filled an insurance claim in the 26 years of driving and having insurance, but I'm glad I did. And I'm stoked that you guys make it so easy to get thru the process! Thanks again for being such a great company to work with!!! Mahalo ????
The service I received from Unibody Tech was impeccable from the informational emails to the service I received whenever I called. All i can say is thank you for the "SUPERB and AWESOME SERVICE"!!
I really liked your automated system that kept me up to date on the progress of the vehicle. The side of my car that my damaged now looks brand new. Thanks for the great work!
Always prompt and courteous service. Appreciate the email updates on the status of the repairs
Vehicle Make : Volkswagen
I liked the frequent update on the status of the repair.
Thank you for all your help.
Fast, pleasant experience.
Quality work done--even my parking sticker was put back --thank you!
Communication was timely, thorough, and courteous throughout the process.
The repair work was done very well. I was surprised that the rear window wad my original window. The only item I was unhappy with was a scratch in the tinted wibdow. It is about the size of a dime. I have yet to contact the Tinting company about the cost of the repair to the tint or if all of it needs to be replaced.
Other than that, an excellent repair by Unibody Tech. I would happily use them again in the future.
Above and beyond service and repairs.
I was very satisfied with the repair. I appreciated the quality of the work and service. The updates on my email was very convenient. Tga staff was polite and helpful!
Awesome, prompt and professional customer service! Thank you for a SUPER speedy repair, and helping to even waive my GEICO deductible! I love how all of your staff greeted me with a smile and were very thorough in explaining everything and making sure any questions I had were answered. Thank you Unibody! Will definitely be coming here again!
It took longer than expected. Went from 10 days to 19.
Mahalo for your excellent customer service and efficient and well done auto body repair!
Your updates via email were appreciated and kept me informed about the progress of my car. Mahalo, Jeani Kawamura
Very excellent service in a very quick and timely manner. I would recommend everyone to get their repairs done at Unibodytech. I give them a five star rating.
This is my first time with Unibodytech and its an awesome experience starting from the day I come in to set up the appointment till my car is fixed..Outstanding customer service, very professional and I high recommended the service and the work on my truck. I'm amazed and very satisfied with time, the text to keep me updated, the phone calls to keep me posted...I'm very pleased with everything..thank you !
The team at Unibodytech was professional and friendly. We were highly satisfied with the work they did with our car and would highly recommend them to anyone.
The service was fast and great. I am happy with service. Thank you? How mch does it cost to fix driver front window? Please get back to me asap..so i can make an appointment. Thank you so much..
Mahalo Unibodytech for an outstanding job! Mahalo to Braddah Vance for setting everything up!
Thank you for an awesome job well done!
Check the wording of text notifications. I was informed by text my vehicle would be ready by 4, but when called I was told the office closes at 4. This was slightly confusing.
You guys did an awesome job and kept me up to date every day on how the job was going and my truck looked brand new when I picked it up???????????????????????????????????? very happy I picked Unibody best decision all year lol
Entire process was very organized, and all staff members including Enterprise agent were friendly and helpful. The repair work was excellent, and I appreciated that my car was cleaned both interior and exterior. The text updates were helpful as well, although the actual finish time differed from the estimated date/time. Luckily, I was able to leave work on the fly to pick up my car and return the rental, but if I had had meetings scheduled, that would have been difficult. Overall, had a great experience and would definitely recommend!
Professional staff; everything was well organized.
Work was done in the amount of time they said it would be. Work was done well.
The bumper on the rear right side is out
Happy with the quick repair; however, the color does not match, a parking sensor connector was left between the plastic bumper and the molded bumper causing a large bulge in the plastic bumper, there is now a small dent above the bumper and the parking senor wires were improperly routed through the jack bracket (and zipped tied). Most of this could not be seen because you park the car in the shade for inspection. I am very unhappy with the quality of work.
The daily updates was outstanding. It relieved any anxiety of the status of the work being done.
Thank you very much
Good Job , I'm really happy , they make my car very Beautiful
Your business comes highly recommended and dealing with you first hand I can see why. Professionalism is on point and staff makes you feel welcome and important. This must me a reflection of the owner's (and/or those who are in charge) work ethics that passes on since that is how I felt. Awesome customer service and very detailed. I would definitely use you again for any repairs. Thank you!
left side covering the tire has a gap and the smell similar to a overheating car.
Great communication on the status of repairs and office staff are friendly and great assistance. Mahalo!
From the moment I drive on to property I was impressed. Great signage all around building, great use of every nook and cranny outside in the carport area., the office VERY condusive work environment with folders organized and neat!!!! Love the fact that Enterprise on property. Loved the friendliness of the 2 front ladies and the lady next to the Enterprise desk. Vance was helpful and pleasant - he answered questions and moved my car so I could exit of the garage without causing any accidents. :). I offered a good tip to Vance to share with everyone but he refused it. Best experience I have ever had with an auto body shop. I will recommend your shop without any hesitation. Keep up the GREAT work and keep these people happy - you have a great team! I am very proud of them and I know you must be too! Call me for more specific praises at 225-2532.
All ur team members did a great excellent job of taking very good care of my baby .God bless all members of unibodytech Thank you so Very MUCH
Took a while to get the appointment cause they were backed up for 3 weeks, but got done in the end so all good.
Outstanding job. I will use you again if ever needed and recommend to all...
I was disappointed in the delays. original scheduled completion of Friday, was delayed to Monday, and again to Tuesday. The delays resulted in a 4 day delay to my rental car which they couldn't confirm was covered by insurance, even when I returned the car. Hopefully it didn't result in the over 100 extra charge from what was originally approved. I haven't been informed that the extra rental charge was not being covered so it's probably ok. I was satisfied with the repair work.
Great overall experience! Efficient, friendly, excellent communication, and quality.
Very professional service. All staff were very knowledgeable if I had any questions and provided answers immediately.thank you for the great service!
The car looks better than ever. We are very please with the overall repair as well as the customer service. Vance was in contact with us through the unfamiliar process which made it easier. I would recommend your company to others.
Paint is not perfect but that's ok. Jus glag to get car back an fixed. Mahalos. Tc
Vance and Vicky kept me updated on the status of my car (which I really appreciated)! Excellent job on all the repairs! Highly recommend!!
great job on have repairs done in a timely manner and accommodated in having to come in 1hr early before opening to pick up my van.
Fast and efficient. A job well done.
Happy unibodytech, llc done a good job repairs on chev time and keep me what going on, the repairs be done . Our team" job well done"
Aloha Thank you again for your hard work
Absolutely loved the work,thank you all so much!
Very thankful I'm having my truck repaired with Unibodytech .. There a highly trained talented team of professionals that kept me informed as to progress and changes as promised. I will highly recommend them to friends and family and anyone in need of auto repairs looking for a real proffesional experience and excellent results..
Aloha , Leo
Vance Sasaki was very helpful and had very knowledge about everything. And the office were very friendly and helpful. Thank You.
Staff was friendly and explained that there would be delay until they could fix my Jeep Liberty. I didn't mind because they have always done a good job on my cars in the past. This time was no exception. When my Jeep did go in it was done in the time promised and the repair was flawless like it always is. Thank you Unibodytech!
Vehicle Make : Volkswagen
Great paint job and efficient service. Thanks again!
I have always been happy with the job done as well as the Customer Service. Good Job!!!
I was pleasantly surprised that they washed & vacuumed my car before I picked it up. It was really dirty. Thank you. Their e-mail updates have a cute positive spin.
From the moment we dropped off our vehicle for service, all questions, concerns, and inquiries were promptly answered in a professional and friendly manner. The updates via text message was also greatly appreciated.
If I didn't know better, I would think the accident never happened.
I appreciated the continuous updates and care taken with the car.
The customer service was very good from all people I came in contact with to include talking over the phone. Text messages kept me informed of the repair status. Phone calls were returned. The car looks great! Thanks!
You guys did an awesome job on our car. It looked like it wasn't in an accident at all. Thank you!
Thank you appreciate your service
Vance Suzuki clearly explained the work involved and kept me informed on the status of my vehicle.
It was also convenient to have Enterprise Car Rental on your site.
Awesome service. The updates make me feel that everything is going as planed. I defiantly use then again.
I was kept up to date with the progress of my Mazda's repairs. I was always able to get in touch with Maria anytime I had questions. Not only did I get a phone call but an email as well. My car looks amazing!! Great service!
Excellent Job & Excellent Personallity Plus To Inform Me When My Car Is Ready
Great job, faster than expected. I have already recommended to friends.
Great staff & great communication. Best service I have ever had with car repairs.
Done a few days early. Very satisfied with the service and my car.
I liked the updates, the company provided, without me having to contact them.
Great job..fast and excellent work
Vehicle Make : Volkswagen
I did send a couple photos of a defect in paint to Vance Sasaki. Otherwise service so far has been very good. Will be following up to have defect repaired.
I have to go back to re-align the trunk gaps. The car could've been rinsed/washed before returned. On the other hand, the front office staff and Vance were awesome!
Great work in a timely manner! Every aspect of the process were done efficiently.
Thanks for your professional work!
Thank you. There repair looks great and I had a good experience with your service.
initially they said expect 2 days; but at end of 2nd day, nobody called re: update so we left phone message. Mid-morning of 3rd day...no return call so we called again and told they waiting for bumper sensors. 4th Day no status report but around 2:00 pm we got call that car was finished.
Extremely professional service...
Very professional .
We were updated with the work status, this made a great difference to us .
Excellent customer service
Great communication and professionalism
Your work and service exceeded my expectations. Thanks you for your excellent service! I'll be sure to send friends and family to Unibody tech if they ever need your expertise. Mahalo!
The car looks great, like brand new, great job. Vance was so professional and helpful, and made sure I understood the process. Office personnel also very professional and helpful. And having Enterprise on site, so convenient. I would recommend Uni Body Tech to my family and friends.
I really appreciate all the nice help and fast service! They even washed my car bonus! Thanks unitech
Our vehicle finish date was pushed back twice. On the first day it was supposed to be done, I had to call unibodytech one hour prior to the scheduled pickup time only for the office to tell me that it was going to be ready in two more days. I understand that things happen and the jobs can be pushed back to a new finish date but I wasn't informed by the shop, I had to call myself. I also understand that the shop has many vehicle in shop at one time and it just must have slipped through the cracks. I do suggest though that when they do find that they need to wait for a part or for other reasons that they could let the customer know sooner. I also wasn't sent the estimate or supplement before they started the work, which I also understand should be on my insurance company's adjuster's responsibility. I do appreciate the text messaging updates. Otherwise the experience with Unibodytech has been great.
I'm very impressed with the professionalism of each of your team members involved in the repair of my car. The work was finished ahead of schedule, which was a nice surprise
I would thank you guys for a speedy turn around time. Especially out of my 15 years no accidents or citation record. It takes a hit and run to actually use my deductible. Once again thank you and mahalo.
Need improvement with communication and organization. Wrong Safety Check was given to me. Safety check belonged 2007 Honda with 89,000 miles with expiration date for 2016.
Your estimator, mr.vance sasaki was a very helpful, professional individual. I'm very satisfied with the service and courtiers that were esteemed to me. I've found that your receptionist was very cheerful which added to my exceptionally good experience. Your phone texting was also very helpful in letting me know the status of the progress. I would recommend your shop to others. The Geico adjuster, mr. Will ?sui is a very knowledgeable, professional estimator who helped me tremendously and is an asset to your business.
Customer service and workmanship was exceptional. It was truly a worry free and satisfying experience for me. Thanks to all at Unibodytech.
Incredibly friendly service from the office ladies. They were pleasant and very efficient. Vance and staff are really nice. I'm so happy to have my own car back all fixed and nice. I will return for service if needed.
Fantastic Service above and beyond.
Thank you UNIBODYTECH????????
Didn't expect the vaccuming, and tire shine. Great job to your team!
Awesome job and done faster than I expected. Thank you!
Thank you for your professionalism, and maintaining communication during the repair process. This is the second vehicle we have brought to Unibody for repairs, and we continue to be satisfied. - Thank you for a positive experience:-)
You All exhibited excellent customer service, and were very courteous and helpful. Thank you
Very professional, thorough and quick quality service. Vance and Ruby were patient and courteous with all my questions and concerns. I was very happy to have chosen Unibody Auto Tech.
Great job on my car and great people.
I picked up my car on Friday and body wise it is great but the car still shakes a lot so left a message on Ruby's voice mail because they were supposed to check the wheel & alignment. Also would've been nice to offer to do a safety check since it expired while in the shop
Vance did a great job he is accurate and let me know what will happen. Unibody did a great job.
While I'm completely satisfied with the body work done to my vehicle, I'm concerned with the airbag light being on now. Is this something that I can come back to be checked on? Please contact me regarding this. Thanks! Charnel R
Vehicle Make : Volkswagen
From start to finish it was a great experience using unibody tech. Love the text updates on the status of your car. I would definitely recommend your shop to anyone I know in need of body work.
Everyone was courteous to me , I was very happy with the work , except for a small problem , they put back the lock the wrong way , but when I called dan , he took care of that right away !!!! Also I like the fact that enterprise rental car was right there in the office , so it made it easier for me !!! No delays !! Thank you very much , would use u folks again , and spread the word
Vance and the company are awesome !! The professionalism and compassion is amazing!! The truck looks like it is new again:))
People were friendly and the car was ready when promised. I also appreciate that the place was clean.
Vance was awesome and very helpful especially for someone who has not gotten into an accident in years.... no stress
Discovered white overspray along side of car. Considerable scuffing along hood edge and on grille. Not the "like new" appearance I'd hope for fresh out of the shop. Have mentioned to Don with DTRIC.
I am dissatisfied with the equipment authorized by the insurance agent. The quality of the aftermarket bumper is subpar and it is obvious that the quality is not there. I understand this is not Unibodys fault.
Vehicle Make : Volkswagen
The entire staff was quite friendly. Being updated throughout the service was also great! But...get a bigger lot!!!
Vance is the greatest!!!!!! Didn't like Enterprise- car smelled and had cockroaches:(
Although it took longer than expected, I was kept up-to-date and they were always there to answer any concerns. Excellent body work on my car, very impressed! Great job!
I am very satisfied with my car repair with Unibodytech.
Sir Will Tsui explained to me very well about the estimates. He is very professional, accomodating, kind and very polite.
Sir Vance was very kind too, he let me know the process of repair and give me updates all the time.
Thank you to all the mechanics and the people behind who repaired my car and did all the work to fix my car right on schedule. I am really impressed, my car looked new again as if a collision never happened.
I will definitely reccommend Unibodytech to all of my friends for their auto repair.
Mahalo nui loa!
My experience was stress-free and completely satisfied with the work that was done.
Thank you to friendly staff at Unibodytech for making the process painless and for being consistent and showing good quality work.
Thank you for taking such good care of my truck. Great customer service and I appreciate the additional touch of washing and vacuuming my truck! Outstanding shop highly recommend to all my friends and family! Thanks again!
Thank you for being honest.
You folks were easy to work with. The results were great. My truck was repaired and even washed and vacuumed. Thank you everyone!
Very well coordinated and they communicated with me consistently so I knew about the progress of the repair.
Truly appreciated email updates/info to know ongoing status on work on vehicle. Quality of work on vehicle is excellent.
Convenience of enterprise car rental on lot is wonderful.
Thank you for 25 check for safety check
This was my first experience with UniBody Tech and I appreciate the pleasant, professional and efficient service I received. Great custormer service from your estimater, front desk associate and the young lady that assisted me when i picked up my car. I made a comment that I hope I don't have to see you again in the near future, but truthfull, I would gladly use your business again. I plan to recommend your business to friends and family needing car services. Thank you for the great service.
Good repair quality, car works as it did before accident. Rental service was prompt
Well done. Customer service was awesome!
Thank you for the excellent job!!! ????