Excellent and professional.
Gary was very helpful and kind in helping us at an "upsetting time" with our 1 year old Lexus! He kept us informed and was able to be of great help. I felt that I could trust the collision center which is very important when someone hit my new car! Thank you!
Great job and great customer service
Great service and appreciate the updates during the process.
Several electrical systems not working (horn, seat adjusters, radio). We had to bring it back in.
Shadow looks great! I'm always happy with you guys. You always take good care of me. Funny thing...an hour up the freeway, my oil maintenance light came on....grrrrr. i'm back in SF now thanks again for a job well done!
I was very satisfied with the help I received from Eric in getting my car in for repairs. They did the bodywork & paint in a few days. In checking out my car after they finished, it looks so nice. Good job!
Very good services. They keep update the progress and very nice staffs.
The customer service and courtesy was fantastic. The work and care were terrific. If I had to criticize anything it would only be that it took almost 3 weeks to do the repairs. That was tolerable, though, because the professionalism and communication was exemplary.
Great work, great customer service, and my car was so clean when I picked it up! I am completely happy!
I had a great experience with Gary. I will be recommending anyone who needs a repair to him!
Eric and the team totally exceeded my expectations. I felt like I got white-glove service from start to finish. Eric's customer service skills are outstanding. He should be your next manager and train all your new hires.
Over and above expectation Service and customer service!! Thank you Eric and all your coworkers! Maple
Gary was terrific. He communicated with us every step of the way. The car looks fabulous and your extra "touch" to spiff up our headlights is so appreciated. I will definitely send referrals your way!
Mr Eric Munoz was very kind and considerate. He handled my case perfectly, Descibing the detail of the work needs to be done, Always with a pleasant smile. The difficult dent was done perfectly, As was a small scratch. My experience with South County Collision was one of pleasure and admiration. Mr Munoz is surely a great asset to the South County Collision, And I will will definitely return in future if I need such a service(Hopefully I never will).
I had are remarkable experience with Gary Boukather at the Collison center at South County. He went above and beyond my expectations. He kept me updated daily on the progress of my vehicle. I will make sure to tell all my family, friends and business clients to make sure to any work done through south County and ask for Gary!
Excellent communication with all aspects of the repair. Gary is an asset to your company. Thanks for making it an easier process.????
Quick and quality service as always wonderful. Thank you
Vehicle Make : Land Rover
Fast, reliable service.
Just a superb overall experience
Eric provided the absolute best service that I've ever received !!
Great job and ready when promised!
I asked for 2 items to be addressed since the car would be out of my possession. Gary said he would take care of them. But never offered any pricing. I was completely dissatisfied to pick up my var and neither item had been fixed, someone rolled the windows down after washing the car and there were stripes of what looked like coffee but likely dirt running down the side of the car. I had the highest hopes and I am completely dissatisfied. I plan contact lexus mission viejo and to take to yelp as this was completely unacceptable.
Eric was great at helping me through the entire process. On top of that, South County Collision did a great job on my car and they did it very quickly and efficiently!
Great job on my IS 250, Eric communicated well through the entire process, which I appreciated very much.
Eric is the BEST! Kept me informed the entire way through and the car looked brand new when they finished!! Great experience!
Thank you gary for helping us get our car repaired in a difficult situation! I have been hit while parked 2 times in the past couple of months!
Very impressed with the service!!
You offered quick service. Eric was very good explaining what needed to be done.
I was very pleased with the work done on my vehicle. It looks brand new. Eric Munoz gave excellent customer service.
Outstanding support from Gary Boukather and staff. Gary took charge of my claim, explained the process in detail and kept me up to date during the entire process. Everyone else involved was very friendly and helpful! Thanks for everything!!!
I was worried about repairs of body damage (caused by someone else) on my car which I have owned for only 6 months. Gary Boukather was very courteous and knowledgeable, explained everything both before and after repairs. I am completely satisfied.
Professional service; communication was above & beyond.
I couldn't ask for a better outcome. Brian dropped me off and picked me up from class while my front-end was getting modified and updated,also it didn't even take a full class period to complete my order. Fantastic crew and great work, I am very pleased with the way my car came out. All I can say is thank you so much for everything.
There were communication problems between the insurance company and body shop. I feel that while most of the problem was on the side of the insurance company, it could've been handled better on the body shop side as well. The car looks very nice. I just picked it up today. But, from what I can tell they did a very nice job.
Fabulous job looks brand new! Love it,
Eric is an asset to your company
It took longer than I thought it would, but the results were excellent. Gary was very professional and kept us informed as to progress and required supplements.
My car looks great. I can't even see where the dent was.My car was returned better looking than when I left it. I appreciate the car wash. Thank you South County Collision.
Great service the best I have ever experienced.
My bumper paint didn't match paint on rest of car!
Employee told me car was ready..,
Returned rental car and had to get back rental car and have bumper repainted!
Thank you so much! My car looks great. I appreciate your care and attention to detail. It was a pleasure doing business with you.
Great experience with Gary. Thumbs up!
Please tell your team that I really appreciate the excellent service, I am really impressed with the work done to repair my car, the finish and the detail.
I have had more experiences with other body shops and you really are the best.
You treat the customers very well and the quality of your work is also the best.
Special thanks to Eric.
I will always recommend you to my family and friends.
Thank you, my car looks all new again. Very pleased.
On time as promised
Professional and courteous service.
Thank you Eric;
I appreciate your work
You give me Deadline for the finish work.
Friday July 29
thanks you finish the wort on time
I appreciate your work
Excellent job and service. Thanks for all the text updates Eric kept me well informed every step of the way
Gary, was great to work with. He made everything easy and the car looked great upon completion.
We were so impressed with the service we received from South County Collision from my very first phone call to Eric to picking up our vehicle fixed and in perfect condition. It was such a pleasure to work with such skilled professionals, whose highest priorities are to do an excellent job and insure our satisfaction. Big thanks to Eric for keeping us updated on the progress of the repairs and for going above and beyond to make sure we were completely happy with their work.
Eric did an exceptional job, and my car was handled quickly and professionally.
Extremely professional, friendly, knowledgeable office service!! Five Star rating!
Also great job done on repair! Again, five star rating!
Eric Munoz was wonderful, kind and very professional. Could not be more pleased with my car or the service.
Gary has what people call a touch of class , he was awesome he's the best at what he does . He was very knowledgeable and professional .
Excellent job & very pleasant to deal with.
Eric was very helpful and I'm happy with the quality and the workmanship.
I was also assured that if I discover any issue,?i can bring back my car for them to address.
Brian got me a great price and very speedy service!
Eric did a great job of keeping me informed and the work on the car was stellar!
Efficient friendly interaction
Very quick turnaround which I appreciate
Work quality is superb
You guys are awesome! Thank you Gary for keeping me well informed every step of the way from start to finish as well as Brian and Eric in your absence. You all make an excellent team!
I see Brian as a friend- great service thank uou
I appreciated the clear communication and texting updates. As well as the prompt repair service. Thanks!
Gary is very professional
Eric did an excellent job of explaining documents, procedures, and keeping me informed throughout the week plus that it took to repair the damages.
My car was taken cared the best they can, provided email update of the repair status, and on time to best of their estimated time of completion.
Eric dis great work. Thanks
A big thank you to Gary who provided excellent customer service, professionalism, and follow ups.
I appreciate the prompt responses in returning my calls.
I have had many cars repaired at South County Collision and recommend them highly. They are fair in their pricing, honest, professional and the end result is perfection. Thank you Brian Bennett for always taking care of my family and me. Cindy E
Having service completed on your call is normally pedestrian. However, there is intentionality at South County Collision to create high quality customer service and to make your experience one to recommend to friends.
Thank you!!! Amazing service and repair!
Eric munoz was great. He kept in contact with me throughout the process. My car was done before I expected it and looks brand new.I will recommend South County Collision to everyone I know that has a car in need of collision repair. Thank you!
The best service, specially Gary boukather, he is awesome.... Thanks
Courteous and helpful agents
Great communication and excellent workmanship.
You guys were very fast. I appreciated the texts keeping me updated with my cars status. Also Eric Munoz was very professional and easy to work with.
Everyone was very helpful & made it a positive e xperience. Eric Munos was a true professional& was very cou rteous. Thank you very much. And yes the car looksgreat
I will continue to refer anyone in need of collision repairs to you. My experience continues (an unfortunate need on three different collision incidents) to be one of satisfaction with the workmanship, the communication, and the timely repairs.
They have always done a great job with my cars. I would totally recommend them to friends and family.
Very communicative during whole process from beginning to end
Gary was exceptional
Car was repaired to expectations and no hidden costs beyond estimate- appreciated their willingness to accommodate our schedule and provide a means of transportation to receive my car back upon repair
Thank you for exceptional customer relations !
Very happy with the services from SC Collision! Thank you!
Gary was awesome!!!
Gary was always in constant contact and had the job completed when promised. The repair work came out perfect and I am very picky Will highly recommend to others.
Gary was very friendly, professional, and informative.
It was completed ahead of schedule which I appreciated. Thank you.
The vehicle looked like new. Eric is an excellent representative of Lexus.
Eric did great work. I will recommend your services to my friends
Eric was excellent. Very easy to work with.
Gary was great from beginning to end. Great work and delivered ahead of time.
Everything was great. No complaints at all!
The process went very smoothly. Gary was fantastic, he kept me updated on every step and I never felt I didn't know what was going with my vehicle. I will definitely use south County if the need ever arises again and refer my friends. Again I would like to compliment your team on their professionalism especially Gary.
This is the second time I've had to use South Connie collision and both times I've had Eric as my representative and he has been awesome! He's kept me updated on everything and the car looks like new!
From the very beginning they had great communication and follow-up about the status of car. Everything was so simple and easy. I will definitely always use them in the future. Great service, car looks awesome very satisfied.
Eric was fantastic, patient, helpful and very understanding. I recommend him highly.
Great communication and prompt service, thank you.
Thanks for the good service but you still need to recisve the payment from
allstate and credit my visa
I received excellent customer service from your Estimator Gary Boukather. His professionalism and experience handling my repair was outstanding. Excellent communicator.
Outstanding service! Very caring and professional! Will highly recommend to others! Thank you Eric!
2nd time I've been there in a year due to being hit again. My car came back looking great. Big thanks to Eric for all of his help, he's awesome!
This is my 2nd time to do some repair to my car in your shop South County Collision . I'm very very happy and very satisfied. And I'm proud to recommend to my families relatives and friends.
Job well done South County Collision!!!
Thank you for a great job for finishing on time!
They were quick and had my car back on time, early actually. Gary was great and they kept me updated every day on progress. Great experience.
Excellent customer service.
You always do a great repair work when I bring my car in.this one took more time than usual so my car rental bill was higher and the cost seemed a bit high L would not bring my Lexus to any other shop Dr. Gross
Excellent service and the work done exceeded what I had hoped the results would be. Gary Boukather was courteous, professional and very helpful. I'm beyond satisfied. If 10 is best to be earned, then my experience was a 12.
Thank you for doing a great job in my car and in record time! All of the updates were helpful too.
Quality repairs! Gary kept me informed regarding status updates. He also explained everything about the repairs that were required. South County is now my go to repair shop. Very satisfied.
You guys were great throughout this whole process. My car looks like it just came off the showroom floor (which it actually did, just 3 weeks before being crushed by a 70 foot tall tree in a wind storm). Special kudos to Eric, who made this a lot less painful. Many thanks for your professionalism!
Great job. I was kept well informed about the progress of the car repair. I like the relationship with Enterprise. The repair turned out beautifully. Eric was very helpful. And the super car wash was a nice perk. Thank you!
Hi quality work and high quality treatment by staff!
Excellent service Bryan and Erick very professional. I am very pleased with So county collision. Will be taking our Lexus in a few weeks for fender repair.
The service dept. went above and beyond expectation, considering the full extent of damage.
Also, appreciated the extension on the rental car was much appreciated.
The South County Collision team handled my car extremely well. The repairs were made on time and were completely in line with everything we discussed. Great job.
Eric was absolutely wonderful and I appreciate him!!!!! I am so pleased with my 10 year old car that looks new. Thanks!????
Great place to take your car... Top quality service
Courteous. Patient and job perfection!
Gary was wonderful to me. He made me feel better in a high stress moment and when I was emotional. I so appreciate how empathetic and kind he was to me. Thank you so much!
Absolutely outstanding service and special kudos go to Gary Boukather for staying on top of everything and making certain my car was completely repaired. Not only was it repaired, but it looks as if my accident never even happened. What more can a customer ask for!
Eric was really on top of my car's repair and was a fantastic cummunicator as he kept me informed of progress with text messaging. The final repair was flawless.
I certainly will recommend your facility to any one needing auto body work.c
I really appreciate the proactive communication via phone and email. I was never left wondering about the status or estimated delivery date.
thank. You again for fixing my car , having. Good. Communication in. Updating me on a Daily. Basis, greatly. Appreciated , very. Satisfied. Job. Well. Done
Eric Munoz was an absolute joy to work with. He explaine the whole process to me and kept me apprised of the progress of work on my car. He is stellar. The car looks fantastic.
You guys are awesome!
Car really looks in a mint condition
Again Thank you
And thank JR (Mr Rawitch) for me who assured me that you guys are best in the business
Eric and staff were awesome. Loved the updates.
Gary Boukather was outstanding.
He was a real pleasure to work with.
Most professional and courteous.
Keep up the excellent job
Great job!! Couldn't have done any better!!
Job Well Done. The car looks new. Thank you Eric.
Excellent work and service
Received reliable information. Treated well by Eric and others. Car was returned looking great.
Happy New Year
My blinker on the side of the car that was repaired flashes much faster than a Normal blinker
You guys are excellent in what you do and will always bring my car there if needed Dr Gross
The team is the best. Especially Eric who I worked with. The price quotes were fair and honest. I know as I got another estimate. The performance and end results could not have better.
Thank you south county.
The repair work to my car is nothing less than excellent. This was completed in a timely fashion. All of the staff was most pleasant and accommodating. Thank you for a very satisfying experience.
You were wonderful and kept me up-to-date and I think my car looks better now and and even looks better than it did before thank you so much
Great service and quality of work. Very satisfied all around.
Very impressed with the quality of the repairs, that the repairs were handled ahead of schedule, and with Eric and Michelene staying late to allow me to pick up the car before the weekend. Top flight service from all. Very satisfied. Will patronize this business again.
All staff i dealt with was very professional, great communicator.
Brian welcomed me and impressed me from the first encounter.
My car looked great when I picked it up and I liked the quality work done
Professional 5 star service
Eric took care of everything
Thank you and Happy Thanksgiving
Micheline was the kindest and most informative auto body shop staff member that I have ever encountered
She made an unsavory experience of having a damaged vehicle to a nice one with the best quality of work that have seen which Eric Muoz was instrumental in
Thank you for a terrific job! Gary K
Exceptional service. Exceeded our expectation in every single way. We couldn't be happier.
Great customer service and my car looks great!! Thank you so much!
Thank you for the great job. Looks brand new again. Happy holidays!
Excellent service, really please with the quality of repair and overall customers treatment!
I dealt with Eric who was very professional and on time.
Eric was very helpful. Great service.
very communicative about ptocess
Great service.Brien and Michelin were simply wonderful.Thanks for everything.
Amazing job!!!! Great customer service! Thank You!
Vehicle Make : Volkswagen
Great experience and i love the text update. Delivery on time was also very good. I will recommend it to friends and family.
Eric Munoz was great my experience was amazing II will recommend this place to all my friends thank you for everything
I thought they went the extra mile to be sure yhey did a quality job.
From beginning to end it was so easy! Thank you, Eric, who managed my repairs, you were very informative and very nice! Love the emails with updates! I will defiantly recommend this business in the future! Laura M
The car was completed on time as promised. We are fully satisfied with and grateful for your diligent efforts.
Eric Munoz was amazing to work with. He was so professional and helpful through this very stressful repair. I always felt he had my best interest at hand and reassured me my car would look like new when the repairs were finished.
The car looks beautiful...like new! Your customer service was exceptional, especially Jimmy! What a pleasure to work with him and he was very helpful and informative. We appreciated your text updates as well. Thank you Jimmy and everyone at Sourh County Collision. We give you s 5 out of 5 rating and would highly recommend you.
Nice progress reports via text. Great service advisor was easy to deal with
Your team did a great job and the follow up and communication through the process was excellent!
Great job, very happy with the service and courtesy of employees.
This is the second car I have had repaired in your shop. Jimmy was a dream to work with. Very professional and knowledgeable. My car looks like new! Thank you!!
Great experience nice folks!
Quality job & good communication.
Excellent service.Everyone seems to be totally commited to it. Like the daily e-update.
Great service and communication????
Very satisfied! Thanks team!
Friendly, helpful people. Good quality result.
Everything was done great. I will communicate to our staff at Toyota LA Region to send the business to you in the near future. Thank you.
Eric was patient with all my OCD worries and questions. My car was ready and clean when I told him I would be there. He was terrific to work with.
Very good service. Thank you
Eric was amazing to work with! His guidance, professionalism, and responsiveness made a highly irritating situation more bearable. I'd recommend SCC anytime!
Eric Munoz made me completely confident that you guys would perform a complete, thorough quality job. He is a great example of a man who takes pride in his job. Thanks!