I did appreciate the Service King experience. However the 7 AM Saturday Morning text message asking me to take a satisfaction survey was not appreciated. Saturday is the only day working class people get to sleep in and your text beep ended it.
Come on survey people, use some common sense.
Things still wrong with the truck and some parts are not the right ones
Yes I was, but when I picked up the car I saw a brand new scratch and some red paint on my car. They are fixing it now.
Everyone there was super friendly and helpful. Would recommend this facility to others in the future
Everything looking good and you do a good job
No updates on the car repair, only one at the beginning and at the end. Car sat there too long for repair. I was told to bring on Thursday but it wasn't worked on until the beginning of the week. I was called at 5:58pm that it was ready. Repair shop closes at 6:00.
the representative that handled my claim was very detailed regarding my claim with the up most friendliness and cordious manner.
They kept me updated and were helpful throughout the process. I would 100% use them again.
I had ask the gentamen. At the shop when I dropped my truck off to paint the front flap on top of the bumper. I guess he forgot and didn’t do it.
I'm so thankful that I chose Service King to repair my car... the quality of work is impeccable and the friendly staff made it so easy...
Good work done by good people.
Suzanne went way above and beyond to help us get our car back and not incur personal charges for the rental vehicle. We were at a funeral on Saturday and unable to pickup our car during regular business hours. She met us Sunday morning at 7:30AM, and we were able to drop off the rental car, picked up our repaired vehicle, and made it to church on time!! All done with a smile and positive attitude! That is unprecedented service! ! She deserves recognition for this special service to your customers! She is definitely an asset to your company. This type of employee is difficult to find in today’s workforce. Kuddos to you, Suzanne!! Cynthia and David R
Can't ask for better service. Excellent service
The staff was very friendly and helpful. Would recommend anybody to go see them.
CAR WAS REPAIRED TO INDUSTRY STANDARDS GREAT SERVICE WORKMANSHIP AND CUSTOMER SERVICE
Good service and great communication
My car ???? finish with the same original paint
Very polite service quality
Everyone at this location was great. I was keep up dated as to how the repair was progressing.
Thank you JOseph
2nd time using service king and would use you again . Kind courteous Nd professional. Would recommend to my friends.