Did a great job
Woodhouse Body Shop Replied:
Thanks for your review. Also thanks for trusting us with you vehicle.
The staff explained the whole process and helped with the insurance company
Service was great. WORK WAS DONE IN A TIMELY MANNER AND EVERYTHING WAS COMMUNICATED TO ME THROUGHOUT THE PROCESS. I would definately recommend Woodhouse Ford to friends and family.
Kept me informed of all progress and delays. Excellent job of communication Great work very happy with the results
The vehicle looked like new. Thanks for everything and how well the whole process went.
Words alone cannot express adequately how appreciative we are for your work, service and expertise. You are hands down the best facility we’ve ever been to and I will recommend you to anyone and everyone. James, from the bottom of my heart, thank you for making this an amazing experience. You will see us again!
Jake and his team are a asset to the Woodhouse Auto Family. I trusted him from the start to the completion. Thanks Jake
James (Spike)and Taylor are the definition of amazing customer service!
I spoke with Spike several times before I brought my car in for service. He helped me with some insurance/process questions I had and made the process super easy. I brought my car in to the body shop for repairs and picked up a rental car that was a major downgrade from my vehicle and the next day when there was a snow/ice storm, I felt very unsafe, especially with the possibility of having two children with me. I called Spike, who answered - ON HIS VACATION- and had me talk to Taylor who not only arranged for me to have an upgraded rental, also arranged to have it delivered to me at work. Those are the kinds of things that impress me, anything that saves me time is a plus but actually hearing my concerns about driving my 7 year old niece and 4 year old nephew around when there’s snow and ice on the roads and then immediately taking action without me having to do anything else - THAT’S customer service!
When Taylor called to tell me my car was finished, I asked if she could have the oil changed and she had it arranged immediately.
I wouldn’t take my car anywhere else and have already referred people to them.
Taking the fear out of having your vehicle worked on is priceless!
Thanks for all you do! Keep up the good work!
James was great to work with. Followed up from step **** through final step. Work was great. Car was detailed and looked great upon pick up. Done a day early from original estimate of completion. Appreciate everything done to get my Jeep in and out quickly and in great shape!
I was happy that it looked like the day I bought it! Shush a helpful staff
Very nice staff and GREAT work.
What a great experience. Everyone was so professional and helpful. LOVE the new facilities
Could not be happier. I was amazed at how nice the car looked when it was done.
Woodhouse is outstanding! I leased my escape and had body repair had excellent service.am in awe that the they let my drive a Ford F 150 for 9 days!. And my escape turned out brand new!! Thank you will recommend Woodhouse to everyone I know!!
Only problem called twice bout a small dent to repair while having car cuz we have dent repair no calls back and not fixed
Every one was professional and I like the texting on the status of my vehicle. I'd like to see you go paperless. It's easier to file a document on a computer than a file cabinet.
From the front office to the completed product it surpassed any previous repair
Very very appreciative!!!
Great communication about the claim and how it's handled.excellent service.