Professional as always! This is why I bring my car to them.
I would like more frequent communication on the status of my repair. I received an email that was incorrect as to when my car would be ready.
Good work, but it took longer than I thought it would based on previous experience.
Excellent service, kept me up to date on progress. Appreciated the fact that everything was at the facility, rental car etc... Will be recommending Cascades Auto Body to others.
Great service, great communication. I'm very impressed.
Everything's seems to be perfect. I have been with my car for only a few hours, so far so good.
I was surprised how quickly the repairs were completed and was happy to see that you had washed and vacuumed my car. Everyone I worked with was helpful and friendly.
Your estimator and office staff were efficient and personable. I started the process disappointed and they turned it around
Black marks on driver’s seat
I had to contact Cascades Auto body to get my up date, then to find out it was ready. I should have know when it was going to be repaired, before finding out it was finished.
Sandy was great! She made things very easy and was responsive whenever I had questions. So far, car has turned out great too. Also, having the Enterprise next door was a huge convenient bonus (instead of having to coordinate a pick-up).
Excellent job, done quicku!
Outstanding personnel that I came in contact with especially estimator Heather
The tech did not update me on the status of my car because he cannot text (the option I chose). I provided email as a secondary form of contact, and it was not used, nor did he return my call. Please do not offer options that are not available! I was not enrolled in the text service until after my car was picked up!
Excellent and professional service.
They did an amazing job it looks like it never happened. Additionally, they were very friendly and made this whole processes go very smoothly. Thanks to everyone from the front desk to the people that I didn’t even interact with for making this such a painless process.
Excellent service all around.
I am very satisfied with the work performed on my vehicle. The staff was very courteous and I will be recommending your establishment to everyone I know and use your services again in the future. Thank you!
Good job ! If I need more work will return.