Ismael I.
Vehicle Make : Volvo
That the personnel are very courteous and
Accommodating, prompt in returning my
Inquiries and very knowledgeable on what
They do.
Stuart M.
Vehicle Make : Ford
Excellent customer focus. Friendly, attentive staff. Extend this compliment to the Enterprise rep, as well.
William C.
Vehicle Make : Acura
The work done on my car was excellent, and I am very happy with it. The work was completed much faster than anticipated, which is also very appreciated, since I was paying out of pocket for the rental. The only complaint I have is that all but one of the presets on my radio were changed, which I find both surprising and annoying.
Vicki R.
Vehicle Make : Honda
Customer service was excellent, the updates on the the repairs via text n calls was timely and helpful
Robert R.
Vehicle Make : Jeep
Awesome team. Very professional and friendly service. Great work. Many Thanks.
Jacqueline R.
Vehicle Make : Chrysler
Excellent service!
Kathleen E.
Vehicle Make : Toyota
Great staff
James G.
Vehicle Make : Ford
****. Car was not delivered when promised.
2. We have had to order a part that was brought to your attention when car was dropped off and will then have to submit receipt for reimbursement. This trailer cap was located online while we waited for additional repairs to be made on pick up today.
Laronda W.
Vehicle Make : Nissan
Friendly and efficient. I would definitely refer and use Annapolis signature again ( hoping to not to be involved in another accident) if needed
Melanie M.
Vehicle Make : BMW
Communication was great, staff was friendly, location was easy and timeline was exact. Couldn’t ask for anything more.
Regena G.
Vehicle Make : Nissan
My experience with Signature Collision was outstanding!!! Excellent customer service in a timely fashion!!! I was amazed that my repair was scheduled in a very short time & exceeded my expectations!!! Thank you for the awesome work in painting my bumper!!!
Danielle C.
Vehicle Make : Honda
Great service
Matthew S.
Vehicle Make : Toyota
It was all really easy. Everyone was very friendly.
Alice T.
Vehicle Make : Toyota
Everything was convenient, GEICO, Enterprise and Signature Collision. The auto looks and runs great.I hope it stays that way.
Brian R.
Vehicle Make : Hyundai
Car look great and was done quick ever with a holiday. Thank you
Jennifer D.
Vehicle Make : Chrysler
Very helpful! Extremely polite and thorough!
Hayden B.
Vehicle Make : Toyota
Overall very good. Only comment is that we asked if tubwoiks clean the inside of the car while in shop (minivan, 2 kids, little time to clean for us). Only ting is that they did not clean it.
Alberto D.
Vehicle Make : Mercedes
Good service and a friendly attitude!
Ulises Q.
Vehicle Make : Nissan
Terrible service! My car was rescheduled three times, it was expected to be done in 10 days, and it took 15 days. I lost 3 doctor appointments and struggled to rearrange transportation arrangements at the last minute. They clearly don't care about inconveniencing their customers. Not even a courtesy call from the shop manager, just a plain text message.
Susan T.
Vehicle Make : Ford
I requested a call and estimate on a couple smaller items to possibly be done while my car was there and never received a call back. Also although I did sign the authorization, the part about not accepting cash/personal checks eluded me and I was paying cash. Therefore I had to leave the shop to deposit the cash so I could use my debit card. I suggest a sign in reception area advising no cash or personal checks accept to avoid this in future. According to receptionist it is an ongoing issue. Not necessary for a rep to contact me, as I discussed this with the shop already.
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