Don’t promise when car repair will be completed when you know from experience that there will likely be delays. Better to to promise a later date and deliver ahead of schedule than promise an early date and tell the customer it will be late.
Job well done. Service was excellent. I definitely will recommend to others.
Vehicle Make : Volkswagen
Car looks like new!
Len Jackson, thank you to you and your talented auto body repair team. My car bumper is perfect.
Bonnet made the process easy to navigate and provided excellent service. The repairs were completed quickly and I am very pleased with the results. Thank you!
They were excellent about keeping me updated on theon the the work they were doing. Very polite and courteous. I would never bring my car to anyone else.
Good in all aspects, communication, taking ownership of the problem, and very helpful.
Excellent service and friendly staff.
Would return and recommend friends!
Only comments I can think of is that it was a pleasant easy experience to have you fix my brand new car which I foolishly backed into a stationery object.
Make sure text updates are accurate and don’t lie about when job will be done
Along with the exceptional repair, the car delivery with great detail much appreciated
Great experience with everyone at Bonnells. Kept in touch, handled insurance, rental car. Completed job is excellent! Highly recommend!
There were a couple of delays. Other than that I was happy with the service.
Great job and great customer service. Thank you Robyn joe and team. A job well done. Susan cummins, Arlington
Expeditious and great customer service!
Very friendly customer service. Although there were several hiccups (rental car was not there when I came in to drop off my car, liftgate was not adjusted properly when the car was ready) I am stools very satisfied customer. I primarily worked with **** and Len.
Everyone I encountered at Bonnell Ford, from the concierge, to the collision center and the rental representatives, went out of their way to be helpful courteous and professional. They also did good work.