Robert K.
Vehicle Make : Toyota
Very happy with the work and customer service. The car looks beautiful. Danielle was awesome from start to finish. She is a pleasure to work with.
Nina
Kristopher P.
Vehicle Make : Dodge
My experience started with Danielle Mays. She was what every human being should be in customer service or on the street. She was a very kind person, informative and knowledgeable with ever question I asked. THEN, my car was not only done within 3 days but, it's was better than it was when it came back. Like, they not only fixed it but, cleaned it too. I would recommend the shop in Los Gatos to everyone. Really, if you want friendliness and real customer service, this is where you go. Thank you guys SO much!
Kristopher
Catherine A.
Vehicle Make : Ford
My car looks brand new!
Jojo C.
Vehicle Make : Hyundai
Job was done on time and I was getting the updates all the time. Repair was done professionally and it looks as new as before.
Juan T.
Vehicle Make : BMW
Jose was great
Marjorie D.
Vehicle Make : Honda
Danielle was very professional and extremely helpful
Joseph S.
Vehicle Make : Acura
Excellent job. The repair looks perfect. Danielle was great. She explained everything in detail, and kept me up to date regularly on progress.
Peter S.
Vehicle Make : Volvo
I was pleased with the outcome but very disappointed that it took 22 days from June 7 until June 29 to complete the repairs. Danielle was quite helpful and kept me up to date on status, but I would have expected a week to 10 days for completion should have been sufficient. Although I am assured this only happens very rarely, I can only judge by my experience. Multiple times I was assured it would be in two days or next Monday or we just have to let the paint dry one more day. I think it was excessive for the level of damage.
John M.
Vehicle Make : Toyota
All was done to satisfaction....no worries! Thanks again!
Julie G.
Vehicle Make : Toyota
This is my second or third time. Very reliable. Like the communication.
Manuchehr M.
Vehicle Make : Honda
Every thing went perfectly according to plan
Good job
Thank you
Manuchehr M
Charles H.
Vehicle Make : Honda
Good communication
Paul M.
Vehicle Make : Ford
Had a positive experience working with Anais at Pan American. The repairs appear to be done well and Anais was a pleasure to work with.
David I.
Vehicle Make : Mazda
Good job repairing my car. You guys are awesome.
Stuart O.
Vehicle Make : Toyota
Excellent service. Delivered as promised.
Norman H.
Vehicle Make : Jaguar
That is no possible better service. Kudos.
Matthew L.
Vehicle Make : Honda
Yes
Sheng Ping.
Vehicle Make : Volvo
However, your technician forgot to fill the new windshield washer tank. can't image what will happen if a new coolant reservoir were replaced and I drive the without coolant!
Hiok Tiaq.
Vehicle Make : Toyota
Keeping customers updated on the expected completion date is probably one of the most important job of the team. And giving customer more advanced notice on pick up time would be much appreciated.
Alain C.
Vehicle Make : Audi
Excellent support from Joseph
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