Vehicle Make : Volkswagen
The front end looks so good, I didn't realize how finger up the back half really is! Now I'll have to save to get the while thing painted!
Great job shop crew!
Charles "Chuck" Rowe
Great customer service and professionalism. My car was ready sooner than expected. I am very happy with the results.
Wonderful prompt and courteous service !!
Representatives were curteous and explained everything in detail.Not to mention the fact that I was periodically given status of the work through e-mail. Only one word to explain my opinion of the service---OUTSTANDING.
It was a very easy, smooth, and professional experience. I would absolutely use Caliber again. 10/10.
Awesome service. Awesome communication. My car looks brand new! Staff was fantastic!!
Excellent communication and customer service. Very pleasant and courteous staff! Huge thanks to Vern!
Vern was great! The shop got my truck done two days early! Thanks!
On top of the beautiful job you did on my truck (now the right side is jealous of the left!) the customer service I received was top notch! Every person I encountered was friendly, helpful and accommodating. You're clearly business that values its customers and takes a lot of pride in your work. Even Enterprise sang your praises (2 different employees). Thank you for such a perfect customer experience. I will be passing it along to USAA since they were the ones who recommended you.
When I picked up my truck from Caliber Colision today there was damage to the drivers door that was not there previously. The manager and everybody was very supportive and are planning to get it fixed next week but it is quite inconvenient to have to drop my truck off for additional repairs after I have already been without it for 9 days. I believe that it will all be repaired it is unfortunate because all of my previous experiences with Caliber Colision have been excellent.
Everything done as Vern Brow ( estimator) said.
Matt was great to work with. Excellent customer service and very timely work and communication
Awesome work and a fast return on getting my car back!!! Thank U Caliber for your awesome work and customer service!!! Thank U VERN and Brianna!!!
Vehicle Make : Volkswagen
Very nice people. Verne was very professional and cared about my needs.
lack of communications...I was told too many conflicting stories between your staff and the ins adjuster.. left message .. no call back, was told my vechicle was done 5 days earliers but since they didnt have final payment they didnt call me.. I work next drivey over. I am very DISAPPOINTED on how my case was handled by both parties
Verne was great and kept me informed about the repair and the work was perfect. I can't remember the receptionist's name, but she was awesome and kind.
Everyone is so friendly!! Great customer service and great workmanship!!
Very Polite and great customer service!
My car looks perfect again!
I greatly appreciated the service from caliber collision. The whole staff is very friendly and provides wonderful service in a timely manner. Thank you so much for taking care of my baby! (My baby is my car lol)
Car looks great and it was done 2 days early
Vern kept me informed and updated every day. The repair is flawless. I'm very pleased, and appreciate the great service from Vern and Brianna.
Vern was great. Just got the car back today need to see how it runs and holds up but my experience was very positive
My car is beautiful again. Looks great. Thank you!
I liked having regular updates, knowing that you were doing your best to stay on schedule and repair the car as it should be repaired.
The little things count--like going to the dealer to get the license plate holder so it could be attached before I left. The facility is also top notch; compared with others I visited to get estimates, it is a pleasure to be able to park and a comfortable place to wait.
Friendly staff! Vern was great. My car looks great and it was cleaned inside and out
The employees were welcoming, respectful, and very accommodating!
They did such a great job! They even detailed my car when they were finished! My car looked amazing inside and out!
Caliber collision in Poway did and excellent job on my car. They came in on price and a day early. Vern and his staff go the extra distance to ensure that you are happy and understand the process. They even offered to pick me up so that I could pickup my car.
Outstanding job I would definitely recommend you to fellow service members.
Thank you so much for your help. Great and fast job. Very professional and easy to deal with. I would definitely come back to Caliber Collision in poway.
The sales rep and manager were absolute professionals, honest, and a pleasure to work with. This location will definitely have my business in the future.
This has been my best ever experience with my vehicle repair. Mr. Verne Brow and his team took care of all the details and coordination and completed the work ahead of schedule. My hats off to Caliber Collision at this new site.
Vern did an awesome job from the beginning until the end. I would definitely recommend callibar to friends and family just because of the customer service Vern displayed. Thanks Vern!
My car senors still not working. Brought my car back 2 times already. Still need to go back
This is the first time in 60 years of driving I have needed to involve myself with collision repairs. I expected it to be a hassle and was so pleasantly surprised with my interaction with my insurance company and with Caliber. My Honda Fit (Miss Fit to me) looks better than when I bought her and I was also delighted to find the inside detailed. It was a pleasure dealing with a company where the employees seem happy and helpful. Fran
The repair was done perfect and on time. More than anyrhing the customer service was exeptional. I will recomend your shope to everybody
Caliber did a great job on my repairs and exceeded my expectations!