After hearing terrible stories about other people’s experiences with their car accidents I expected lots of phone calls, hassles, long waits and even inferior parts. NONE of that has been my experience. I am grateful for the kindness of each person I met, the woman at the front desk, Vicky who did the estimate and even the man who drove me to get a rental car. They took the burden off my shoulders, making everything easy. Within a day and a half I had my truck back looking good as new with a beautiful new bumper. My truck had even been washed! Although I don’t ever wish to be rear-ended again, this has been an excellent experience and I would come back. I will recommend ZJ’s as the place to go for excellent people and work. Thank you so much!
Very thorough job, very clean, very informative, very professional, and always kept me updated with changes and challenges as they occurred. I will definitely refer others to them in the future.
We are very pleased with our entire experience there. Vicky and Alyssa at the front desk were wonderful! They were not professional , friendly and helpful with every step of the process. I also appreciated the great communication they kept with us. It has made an often frustrating experience very easy to navigate through. The car looks great and we are very satisfied with that.The young man that helped with the rental car went above and beyond to help me and was also friendly and professional as well as helpful. I am so glad I chose here instead of the place I was going to go to on Blackstone Ave!! Thank you get everything Zjs, Enterprise and USAA!!
It was disappointing that due to illness and employee absences, it took 6 weeks from the accident until my car was fixed. But Michelle worked to compensate me and I appreciated the honesty and desire to make it right.
Vicky was very knowledgeable and a pleasure to work with.Hopefully I will never need your services again, but if the need arises, I will only trust my car to ZJ's.
Vicky **** did a great job keepIng me updated on my repairs. The timelines was perfect and I'm overall excited I chose ZJs for my repairs.
My Expedition looks awesome!!! Your employees have kept us in the loop from day one, and finished ahead of schedule! You made workin with my insurance company easy, and I couldn't have asked for a better experience! Thank you!
Vicki was great. Car looks great. Nice to have it back
My car looks great and it was finished 2 days early. Thanks for a great experience.
Very professional staff. Great communication.
Thank you for the frequent phone calls and texts to let me know where you were with the repairs to my car. Great service!
Vehicle Make : Volkswagen
Very professional in all aspects. I would recommend ZJ's to any of my friends in need of your services.
I thank you for a very good experience!
Excellent and responsive personnel. Extrodernary craftsmanship. Thanks gary
Having txt messaging updates was helpful
Great customer service... Car looks great thank you
I have never had such terrific customer service!
I was greatly surprised and impressed with the quality of service I received at ZJ's Auto Body. From the excellent customer service, consistent updates, and finished repair of my vehicle, my experience surpassed all expectations. I will recommend this shop in the future.
On time, courteous and excellent body and paint work.