I was well informed and updated during the whole proces. Everyone was very professional and helpful. I have more work I need to get done and I will be having Shanahans do the work. I will also highly recommend this service to anyone who should need it.
Will come back in due to many flaws / imperfections
I have had work done at Shannahans before and they always do excellent work. The staff is friendly and kept me informed all through the process. Very satisfied.
Would recommend to anyone needing body repairs or a paint job.
Aaron was extremely professional and ensured I knew how the repair process worked from the start to the finish. He reviewed the estimate with me so I knew what each line item was. I was very impressed with the complete process. Vehicle was completed early. Great staff! Thank you.
I really love bring my vehicle here. Everyone who works here is very friendly and they always go above and beyond to keep you updated on the progress. They go way out of there way to assist with all questions and concerns and always return calls and request in a timely manner. I've only trusted my vehicle with them and will continue to do so in the future
I really appreciate your patience and your e-mail notifications which keep me in the loop as to all update status on the repairs to my vehicle.
They were timely and kept us informed. Yhey did good work.
Wonderful wirk!!! It looks like its new!! Thank you soo much! I am tellibg everyone about your business. Suzanne
The service you did on my Masada was impeccable there are no regrets at all. Sorry I did not understand the no check or American Express policy. Maybe posting it even in you text messages will be helpful especially after you may have told us as a reminder. I just pray that If I have to do this again I will remember. Thank you so very much for taking care of our Babi.
Just one problem I had with them is that my car was held for a couple extra days due to a minor paint issue. But other than that I was in and out and they did a fantastic job.
I am completely satisfied. Their customer relations are outstanding, communication was spot on...I was never left wondering, complete professionals. I will recommend them to my friends and family. Well done!
Will mail in your Customer Service Survey soon.
My car looks great!! Thank you to you and your staff that worked on my Kia. Happy Thanksgiving
Aaron, Victor, Katie, Ashley, and Matt were all excellent--thorough, knowledgeable, and polite! I would recommend Shanahan's to everyone--had an experience with California Auto Body (on Franklin Blvd. about 20 years ago), and found this experience with Shanahan's to be far superior.
I greatly appreciate the daily update of the progress of the repair of my car. You did a great job fixing it in a timely manner, I love the way you take time to call and email me with concerns and progress. The employees are very helpful and respectful. I will definitely recommend your shop to my family and friends.
The person working on my car texted me consecutively 5 days in a row telling me my car would be done the “next day”. It was a nuisance and seemed extremely unorganized. I even received a voicemail stating that my car was ready in between these 5 days for a car that didn’t belong to me. I was threatened by the insurance company that they would begin charging me for my rental car because my fix approached 3 weeks. I experienced a lack of organization my last encounter with you last month, as well. They told me my car was finished, when I came to pick it up the person working on my car told me that there was another piece he needed to put on and I needed to come back another day. Working with this company is a hassle.