It’s our second time bringing our car there and we think you do a wonderful job. Kind. Excellent customer service. Staff that listens and understands
My family and I have used your services in the past and have had excellent service.
My experience at shanahans auto body was amazing. Ibrought my car in withbad front end damage, worse then what i origanilly thought and you guys compleated it faster then the original time line. on top of that victor gave us the bes coustomer support ive had in a while. he kept us updated and let us know all of our options every step of the way
Russ is AWESOME! He took exceptional care of me! ????
He’s wonderful and deserves HUGE KUDOS!
Thank you Russ!!
Your appraiser and secretary were very friendly and explained the work. The car looked like new.
I really appreciate the updates and friend people that work there. They did such a great job on my SUV really satisfied .would recommend them to everyone I know
The whole process of repair was quick and simple. I love receiving updates along the way. Victor Lee was kind and helpful from the moment I dropped off my vehicle to when I picked it up. Should I need any future repairs, I will definitely come back.
Victor and the receptionist Katie were awesome. They were professional, courteous, organized, and thorough. Danny my driver was delightful. I was kept informed all along the way. My car looks brand new even though it is 18 years old. I am happy with the service I received and the work that was done to my car.
I appreciated the great customer support staff. Joe kept me well informed regarding the progress of my vehicle. It was a good experience despite the unfortunate circumstance for which I needed your services
Did a great job however I find it inconvenient to have to come back to the shop after picking up my car for a last min thing. It is really hard for me to leave my work early to do this and having to do it multiple times is not the convenient at all.
Vehicle Make : Mercedes Benz
Thank you for the service you provide. I recommend you to all my friends.
So far I think your shop handle everything right.
Vehicle Make : Volkswagen
Because when i left your facility, my car was pulling to the left really bad. I called back and told them what was going on, they told me to bring it back i was only half a mile down the street and turned around to go back. The mechanic took my car in the back and then returned back accusing me of running something over saying the new bumper had scratches underneath. That did not make me feel good accusing me a damaging my own car. The work was good but the customer service needs work
Shanahan’s customer service was excellent, and the quality of work on our car was outstanding!
Great work on my car, I will recommend this company to my family and friends.
The car looks great almost like brand new. The only problem I have is I had been notified that the job would be completed much earlier but then I kept getting notified of various delays. These delays in turn led to me having to pay out of pocket for my rental car for a week due to exceeding how long the insurance company pays. There was extensive damage done to my vehicle with the accident and once again you guys did great work. One other thing, while driving home my car smelled like the clutch was burning (I have a manual transmission).
The customer service was excellent and Russell was very good and helpful at explaining things to me regarding payment and what was done with the car. He made sure I understood what not to do regarding the paint. The service was fast and very good , I truly appreciate the team doing a wonderful job
Thank you! Great job on vehicle, great customer service!