Services was great. I'm really happy with the job was done on my car .
Car feels new. The detailing was excellent. The handling was professional and communications were polite and prompt.
Room for improvement: The updates from office were 'good' and could have been 'great' if done regularly specially in the 2nd week/ last few days when I had to call every time to ask when the vehicle would be ready.
Overall - Very happy!
It was a great 2nd time experience. Thanks Manny!
the car was finish on time; they let the owner know if there's a delay or the progress as far as repair is concerned; employees are nice. Thank you!
I have had several repairs made by your shop and have always been more than satisfied. That is why I always use you for any body repairs I need.
Thanks for excellent work!
Could have been faster though :)
Manny was most thorough in his analysis of what repairs were needed. His customer service was certainly a 10 out of 10. The place was neat and clean all the times I was there-and the front desk person efficient. I appreciated getting to drop off my rental car at Da-Les as well. Thank you.
I appreciate that you take care in doing each part of the job in the best way. For example (in my case), replacing the outer panel of a door to fix a small area dent, rather than filling and smoothing, since it could crack after many times of opening and closing.
They did a great job and gave the car all cleaned up nicely after the repair. They keep you updated on the progress of the repair.
Thank you for your professionalism in repairing my vehicle. You ALWAYS do outstanding work. You're the BEST
Your staff was extremely helpful and making time to take my vehicle very quickly. They were communicative, clear about the process, helpful with my insurance company, and very professional.
took 3 weeks for the correct part. I personally inspected the first part and it was incorrect. Then when the part was in I wasn't the first in line to get painted. Needed to wait until the next week.
Good service - Great Results
One item is not working - wind shield wiper fuid. Maybe there is no fluid, maybe pump issue, maybe the container broke in the accident.
Car looks great. Can't believe how quickly the work was done! Thank you, I will recommend to others.
Very good job! Very happy with the repair. Thank you very much!!
everthing looks good so far.
They always kept me updated about the progress, great service!
Thank you for the great service!
Your team is awesome! Manny is the best, very kind, professional and knowledgeable. No wonder why our five year old Son likes me since he was 3 years!
Took a bit longer than expected but happy regardless.
The customer service was excellent. Daniel Aranda updated me as my vehicle was being repaired and advised me on the best route to take regarding parts options. I really appreciated the communication and attention given to my repair. I gave Daniel a deadline when I needed my car and he met that request. I would highly recommend Da-Les Auto Body to my friends and family. I will definitely use them again if needed. Sincerely, Frances Mendieta
My insurance company had sent my approval for months but de las never informed me. I finally had to call and verify that the insurance company had send the approval over. I filled out the online request for questions on the website but never received a response.
Yes, everything went well. Great service.
My came back as if it were a brand new car from an outlook perspective.
I was very pleased with how fast my car was done. And it looked fabulous when I picked it up!
Speedy completion quality work professional customer service
Rental car was a big help. Thanks.
Took longer than expected but overall good service. And my car got cleaned!!! Much appreciated!!!
Thanks to Daniel and the Staff who were courteous , thorough and made the entire process smooth from initial assessment thru rental pick up and final delivery of my car!
I am very satisfied with the outcome after the fix. It looks like a brand new car. High quality results and services.
There was a small issue, my rear bumper cover was replaced and when I came to pick my car up, I found that few screws were loose. My insurance paid for the service, but anyways they paid high price, so I didn't expect for such unprofessional result.
I am very much impressed and satisfied with the service. My car is pretty much look like a NEW one. Even when I purchased the new car, the dealer couldn't deliver it such a nice way.
I am thankful to DA-Les and would definitely recommend others.
Thank you very much.
Daniel and the other stuffs here were very professional in helping get my car repaired.
I didn't appreciate the fact that I was told that my car was completely ready, picked up the car, and then found that my car's headlights were not working and had to return it. It just seemed that the work was less thorough if my lights were not checked before returning the car.
The service was professional and fast. Communication was top notch.
The interior was very dusty. The mats in the rear compartment of the car had been taken up, rolled up and left uninstalled.
There was a large, black, elastic cover of some kind left in the back seat.
Manny was very pleasant and helpful.
Overall it went very smoothly and I was pleased with the work and turn around time. The only minor thing was I noticed a strong smell in the car which I suppose was due to the new door. I imagine it will air out over time.
Vehicle Make : Volkswagen
I am totally satisfied with the service. The job took less time than I expected. My car looks great.
Thank you ... for taking care of your old customer.
I like that LIsa always answer the phone call, also I like my mechnicial call me to update the status. It is convinient that I can just drop the rental car the shop. Very satisfied experience.
Thank you for completing my car early. Looks great!
Perfect service. Cannot be better.
Yes, great job and great car wash yoo
Vehicle Make : Volkswagen
Car looks back as new! Speedy and friendly service.
Thank you appreciate your hard work!
No comment, the service was great.
Very well done job. They went above and beyond.
I was positively surprised how fast the repair was performed and about the timely frequent updates. The repair was well done and the car looks like new.
The repair was perfect. I was pleasantly surprised that the car was cleaned and washed. Everything was done professionally. I almost wish there was another dent to be repaired!
Vehicle Make : Volkswagen
Thank you for a nice repair job.
Communication is very good and the body job done is also excellent. Very good experience with Da-les. Highly recommended by highly satisfied customer.
Very good experience with Da-Les. Thank you so much.
Well done! Thank you very much.