Would have preferred more timely updates on progress. Other than that, everything went smoothly.
excellant work and service
JOB WELL DONE SERVICES WAS FANTASTIC I WIL CONTINUE TO BRING ALL OF MY REPAIRS TO CARMAT
THANK YOU Kathryn S
Everyone went out of their way to make sure all was well. Thank you !
Every employee I dealt with was friendly, professional and knowledgable.
A plus service from start to finish. Thank you.
Good service as always. Delivered as promised. Glad to have a second shop. I think you need to update your Web pages to reflect whether the car is at Mansfield or Automall Parkway, especially phone numbers.
The work done on my car was impeccable. You'd never know that it had had any damage. What was not good was that I had to wait 3 weeks to have the work started. I was told I would get text message updates, which I never received. I called the day it was supposed to be ready and was told that there was more damage than originally thought and it would take another 5 days. So bottom line: communication was very poor and I had to alter my travel plans because of it. As a returning customer I found this really disappointing, and won't be using Carmat again.
The staff was very professional and accommodating. They kept me informed regularly.
Overall good experience. Next time I would choose to get info on my car every couple of days instead of just when he repair was complete. Communication would have been better.
The staff at Carmat are consistently very pleasant and helpful. They did excellent repairs in a reasonable amount of time and worked with me to best fit my schedule.
I drive a Prius, renting a car from you created a slight problem for me-- I gave you my car to be repaired while I was out of town. You needed 3 more days to fix my car after the scheduled completion, and said I needed to rent a car. I requested a small rental car, which did not happen. I love your communication policy and your staff, however I did not like the very large Subaru rental car you had ready for me and was not told I could change it.
hopefully we won't need your services soon.
Everything went perfect. Had no issues at all. My car was done exactly when I was told it would be done.
The best place in town!!
I highly recommend it!
A big thanks for Mika...
Thank you for helping me with my Honda..
Vehicle Make : Volkswagen
Sheet metal work and the paint blending were much better than I ever expected. Additional consulting on my other car was very helpful as well. Very good job, guys! - Kazz
Very well done.
Got done a day early.
Decent job on the wash but left dirt marks.
Great performance though!
I appreciated the regular updates about the timing and status of the repairs. Communication was excellent. I was happy that a rental car was available on site for me to use and that I didn't need to spend any extra time shuttling to the rental car company. Pat did a top flight job!
Thank you for a job well done. The Tundra is beautiful, and it was a pleasure to work with you. I found everyone to offer customer service as it use to be.
It was excellent costumer service