Welcome to Carstar Douglas Auto Body & Paint!

Carstar Douglas Auto Body – Your Top Choice For An Auto Body Repair Shop In Pasadena, CA

When your vehicle needs auto body repair you want to use an auto body shop you can trust. If you live in or around Pasadena, CA, then Douglas Auto Body should be your top choice. Why? We are glad you asked…

There are many auto body repair shops to choose from here in the San Gabriel Valley. What makes Douglas Auto Body special? It’s evident when you pull into our shop. There’s something different about our auto body shop. Our building is unique, our murals paint a historic picture of Pasadena and our customer service representatives will meet and greet you like you were an old friend; and if we’ve repaired your vehicle before you are and old friend! Our auto body and paint technicians have received extensive training so they can restore your vehicle to its pre-accident condition. The good looks we restore through our collision repair process are guaranteed to last a lifetime.

Living in Pasadena, CA we are blessed by the great weather and beautiful sites that surround our community. Something this special needs to be preserved. That’s why Douglas Auto Body has taken extraordinary steps to protect the environment. From how we operate our body shop to the expectations we set for our auto body parts suppliers, we do everything we can to reduce waste, spray environmentally safe paints, recycle raw materials and more.

Our commitment to you and our community remains unwavering. Our mission statement is the foundation upon which we conduct all of our auto body repairs. We approach each vehicle we repair as if it were our own. We want to be friends with you for life. Come to Douglas Auto Body and see for yourself.

The Customer Promise

Good Looks That Are Guaranteed To Last A lifetime…

A limited lifetime warranty backs up all paint and body work at Douglas for as long as you own the vehicle, and have the work completed exclusively at Douglas.

• Guarantees the collision workmanship and materials against any defects or failure as long as you own your car.

• Guarantees paint repair against defects in materials and workmanship in accordance with the provisions in the paint manufacturer's warranty.

• Guarantees mechanical repairs for a period of one (1) year from the date of the repair.

• Warranty is only valid through Douglas Auto Body & Paint, Inc. with an itemized invoice.

Pasadena California Volvo Certified Body and Paint Service Center

We are one of Pasadena’s ONLY Volvo certified autobody repair shops. The Volvo Body and Paint Certification Program Standards are very rigorous and include the following elements:

Premises must meet Volvo standards:

• Customer reception

• Workshop area

Management policies must meet Volvo standards:

• Business planning

• Staff competencies and training

Tools and equipment must meet Volvo standards:

• Volvo special tools

• Spot welder

• Body alignment bench

• State of the art spray booth

• Paint system

Douglas Auto Body & Paint is proud to meet and exceed these standards and enjoys the close relationship with Rusnak Volvo of Padadena.

Precise Automotive Paint Matching And Color Accuracy

Standohyd, the waterborne basecoat system, meets strict environmental guidelines and offers precise color shade accuracy.

Pro-Future

Standohyd is a part of Pro-Future, the low-solvent product system from Standox. It has been officially approved by numerous automotive manufacturers. The quality of Standohyd leaves a perfect finish.

Automotive Insurance Partners that we service:

From Ameriprise to Zurich we are your one stop collision repair. We will help you through the claims process.

We are the first choice of Ameriprise, Bristol West, Farmers, GMAC, Progressive, Unitrin, Zurich and 21st Century .

We work with all major insurance companies, such as: AAA, Allstate, Chubb, Esurance, Geico, Infinity, Liberty Mutual, Mercury, Nationwide, The Hartford, Travelers, USAA and Wawanesa. No matter who your carrier, we will provide excellent customer service. We are confident that you will find that we not only raise your expectations, but we will exceed them…

How is Douglas Auto Body different from any other auto body shop?

Douglas Auto Body has been Pasadena’s premier auto repair facility since 1956 and we are an accredited member of the Better Business Bureau. Not only do we fully stand by our work but we also specialize in Insurance Claim Handling and work hand in hand with your Insurance Company, so that your claim is expedited in the most timely and efficient manner. “Welcome to the world of pampering”. Finally, all our collision technicians here at Douglas Auto Body are certified with continuing education and are certified in: Structural correction, Aluminum repairs, Welding, Mechanical, Wheel Alignment and Refinishing.

Why choose Douglas Auto Body & Paint?

We Offer:

• Rental car assistance
• 24-hour towing service
• Lifetime guarantee on all body work
• Approved paintless dent repair on site
• Auto body repairs are cleaned “free of charge”
• Free written estimates
• Windshield & glass replacement
• Full service auto body repair
• Certified auto body repair technicians
• Paintless dent removal

• We hire only the best technicians.
• We will assist you in the entire repair process.
• We will inform you about Diminished Value and help you pursue a claim.

It is all about YOU, the consumer

When shopping for an auto body and auto paint shop, you are primarily concerned with three things: accuracy or the auto body repair, speed of the auto body repair, and ease of doing business with the repair shop.

Caring Customer Service

Our customer service associates possess the knowledge and experience required to aid you in the processing of your auto insurance claim. Each associate receives the training and support necessary to be both fair and professional in their discussions with insurance claims representatives, ensuring that the proper autobody repair procedures, parts and materials are used to repair your damaged vehicle.

Speed, Accuracy, Ease

DOUGLAS AUTO BODY & PAINT in Pasadena California has some of the fastest turn around times in the area, often completing our vehicles ahead of schedule. How is that possible? We employ some of the most streamlined repair processes in the industry. We don’t cut corners, we simply repair our customer vehicles in a much more efficient shop, utilizing some very advanced processes and techniques. As a result, we have fewer mistakes and fewer take backs than any other shop in a 30-mile radius.

Why should you have your vehicle repaired at DOUGLAS AUTO BODY & PAINT in Pasadena?

You need a license to drive a car, to practice medicine, even to cut hair. You do not need a license to cut open a car and fix someone’s collision damage. Frightening thought isn’t it?  At DOUGLAS AUTO BODY & PAINT in Pasadena California, we not only employ some of the best-trained technicians in the industry, our company ensures that your car is being reconstructed using the proper repair techniques and latest processes. All DOUGLAS AUTO BODY & PAINT technicians are required to go through annual training and are welding-certified. This means we’re better prepared to repair your vehicle correctly on time, every time.

Covered by your Insurance

We work with ALL insurance companies, and we also have self pay options

Our Service Area

DOUGLAS AUTO BODY & PAINT in Pasadena CA primarily services these California geographical areas:

Serving the communities of Pasadena,

South Pasadena, CA  (2.20 miles)

San Marino, CA  (2.84 miles)

Altadena, CA  (3.01 miles)

Flintridge, CA  (3.66 miles)

Alhambra, CA  (3.76 miles)

Highland Park, CA  (3.98 miles)

Eagle Rock, CA  (4.04 miles)

San Gabriel, CA  (4.18 miles)

La Canada, CA  (5.09 miles)

La Canada Flintridge, CA  (5.17 miles)

Sierra Madre, CA  (5.34 miles)

Glassell Park, CA  (5.52 miles)

Glassell, CA  (5.52 miles)

Temple City, CA  (5.68 miles)

Monterey Park, CA  (6.01 miles)

Montrose, CA  (6.13 miles)

Rosemead, CA  (6.19 miles)

Arcadia, CA  (6.26 miles)

Lincoln Heights, CA  (6.36 miles)

South San Gabriel, CA  (6.64 miles)

Verdugo City, CA  (6.99 miles)

Mount Wilson, CA  (7.05 miles)

Griffith, CA  (7.08 miles)

Hazard, CA  (7.55 miles)

La Crescenta, CA  (7.62 miles)

Sepulveda, CA  (7.98 miles)

Monrovia, CA  (8.33 miles)

Edendale, CA  (8.50 miles)

Echo Park, CA  (8.50 miles)

Boyle Heights, CA  (8.60 miles)

El Monte, CA  (8.64 miles)

South El Monte, CA  (8.66 miles)

Los Angeles, CA  (8.70 miles)

Santa Western, CA  (8.71 miles)

East Los Angeles, CA  (8.72 miles)

Los Feliz, CA  (9.06 miles)

Lugo, CA  (9.06 miles)

Federal, CA  (9.18 miles)

Five Points, CA  (9.29 miles)

Starlight Hills, CA  (9.41 miles)

Foy, CA  (9.49 miles)

Vermont, CA  (9.52 miles)

Duarte, CA  (9.59 miles)

Flint, CA  (9.63 miles)

Burbank, CA  (9.69 miles)

Market, CA  (9.80 miles)

Montebello, CA  (9.81 miles)

Bradbury, CA  (9.92 miles)