Body Shop

Real Reviews From Verified Customers

Alex W.
Vehicle Make : Hyundai
5 out of 5
The repairs make my car look brand new!!
Maryadele C.
Vehicle Make : BMW
5 out of 5
Hector was easy to work with and thank those who were able to get my car back to me a day early! Would highly recommend Douglas to others.
Steven A.
Vehicle Make : Ford
4 out of 5
it's my first choice for any cosmetic issues with my car.
Baby C.
Vehicle Make : Hummer
5 out of 5
Great service from every team member from Hector, to front desk, and technicians. They were all friendly, pleasant, and overall great! My car looks as new as before and better! THanks Hector and team!
Cathleen T.
Vehicle Make : Dodge
5 out of 5
Thanks so much for making my car new again. I will definitely recommend you to anyone who needs auto work.
Alan C.
Vehicle Make : Audi
5 out of 5
Hector and his team are terrific! Our car looks fantastic. I highly recommend Douglas Auto Body. Their customer service is awesome as well.
Zhou.ding Ye.
Vehicle Make : BMW
4 out of 5
Very professional service. Staff there are friendly and helpful! ????
Xiao Hong.
Vehicle Make : Volvo
5 out of 5
Hector did a good job taking care of my car and insurance claim process. Status updates were sent to me to keep me posted about the repair process and my car were fixed in a timely manner. Thank you!
Denise B.
Vehicle Make : Toyota
5 out of 5
Cindy is an exceptional employee who kept me informed continually throughout the repair process. I am very satisfied with the overall repairs. I would highly recommend Douglas!
Raqel J.
Vehicle Make : Honda
5 out of 5
I’m really impressed with your excellent service from beginning to end. Keeping me updated what was going on.Cindy was very kind and helpful. The place was nice and clean. I like the mural of Pasadena. I felt at home with all the nice Christmas decorations, TV, coffee and the smiles of your nice receptionists. Good job! Thank you so much
Hilmar M.
Vehicle Make : Volkswagen
5 out of 5
Excellent and efficient work on my son's car. Happy Holidays to all. Douglas Body Shop has the Christmas Spirit!
Joseph M.
Vehicle Make : Jeep
5 out of 5
Thank you
Fern B.
Vehicle Make : Ford
4 out of 5
Cindy was especially patient and helpful walking me through the the repairs required as the result of an auto accident. She was extremely knowledgeable regarding all parts needed as well as all phases of the insurance claim process. Cindy’s professonal attitude reassured me that repairs to my vehicle would be properly handled. With all confidence and no reservation I would recommend Douglas Auto to anyone.
Robert T.
Vehicle Make : Toyota
5 out of 5
I appreciated the regular feedback about the progress of the repairs. The work was excellent as was the customer service.
Kao &.
Vehicle Make : Honda
5 out of 5
Hector did a great job in here!
Margaret K.
Vehicle Make : Jaguar
4 out of 5
Excellent service by everyone, even the young lady where I paid my bill who so thought fully helped me put "Lyft " into my IPhone which i will need next week on my trip to NYC Especially thank you to Hector! I felt confident I was in good hands. And who ever cleaned it, I have never seen the Jag so shiny thank you!!
Dennis P.
Vehicle Make : Chevrolet
5 out of 5
Very Friendly and welcoming staff. The vehicle was done ahead of schedule. Paint and body work was perfect. Thankyou!
Mia D.
Vehicle Make : BMW
5 out of 5
Hector was excellent. Great communication & got the job done early. Thank you!
Lois M.
Vehicle Make : Honda
5 out of 5
They delivered my car ahead of schedule and they did a very beautiful job.
Katherine U.
Vehicle Make : Lexus
5 out of 5
The job was done meticulously, I was kept informed, and the car was completed early!


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