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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 133 reviews 91%
4 star 3 reviews 2%
3 star 3 reviews 2%
2 star 2 reviews 1%
1 star 5 reviews 3%
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(All Vehicle Makes)
Janet P.
Vehicle Make : Honda
5 out of 5
2/4/2018
Easy to schedule an appointment for an estimate with prompt receipt of estimate. Was kept informed of progress on car and delivery was on time. But, most importantly, the job the Center did was outstanding. Very, very pleased with the result. Bonus my interior was vacuumed and wiped down - made me so happy. I hope to not need services again but if so, I'll be back. Thanks
Margaret M.
Vehicle Make : Chevrolet
5 out of 5
1/30/2018
I wasn't thrilled that it took longer then thought but I love the job that was don, so thank you
**** F.
Vehicle Make : Honda
5 out of 5
1/23/2018
You were superb. Many thsnks. New car now
Joseph M.
Vehicle Make : Honda
5 out of 5
1/13/2018
Great job, car looks awesome
Billy B.
Vehicle Make : Chevrolet
5 out of 5
11/16/2017
It only took 5 minutes
Robert P.
Vehicle Make : Chevrolet
5 out of 5
11/11/2017
I want to Thank Jon and the Carter Collision Center Team on a great job they did on my truck and promptly done too. Thanks, R E Post
Sarah L.
Vehicle Make : Mazda
5 out of 5
11/7/2017
Everything looks perfect and Jon Nesbit is always soo pleasant and accommodating!!!
Susan K.
Vehicle Make : GMC
5 out of 5
10/19/2017
I was very happy with the repair and the timeliness of completion. Carters was very good at keeping me informed regarding the progress of the repair work which was was useful to me as I am in the process of moving and I was able to coordinate my travel schedule. They also assisted with getting me a rental car while my vehicle was in the shop. I was pleased with my interaction with this company.
Anne D.
Vehicle Make : Mazda
3 out of 5
10/13/2017
It took longer than expected, but I am very happy with how my car looks and feels. It’s great to be driving my car again.
Derrick G.
Vehicle Make : Honda
1 out of 5
10/7/2017
I was notified an additional part was broken and not replaced when I picked up my car, but was not informed how it would have affected the appearance of my new headlights. I happened to notice myself. I was told they would order and install the part with me only paying for the part, but the quote I requested also included labor. I would have liked it if they had been more specific about the aesthetic impacts and waived the labor charge as initially indicated.
Jooma G.
Vehicle Make : Honda
5 out of 5
10/1/2017
I am very satisfied with the service. I liked the text updates that kept me in track. The customer service was excellent. The repairs were done right. I liked the fact that car wash washed inside and outside after the repair. Overall, excellent service.
Christine W.
Vehicle Make : Honda
5 out of 5
9/27/2017
Very positive experience across the board. Arlene was excellent. The car looks great!
Hao-jan L.
Vehicle Make : Honda
5 out of 5
9/22/2017
It took a bit longer than I expected to have the car fixed because of the foam that was not considered, which is acceptable. The employees were very friendly. I also appreciated their cleaning my car.
Jennifer F.
Vehicle Make : Chevrolet
5 out of 5
9/21/2017
On time and cost less than we thought. Great service. Love the texting communications.
Bartlomeo D.
Vehicle Make : Buick
5 out of 5
9/16/2017
It was a job well done. I am pleased with the work they did on my car.
David V.
Vehicle Make : Honda
5 out of 5
9/15/2017
Looks great! Friendly service
David K.
Vehicle Make : Kia
5 out of 5
9/15/2017
Everyone in the office were very friendly and kept me updated. The body work was great.
Sarah M.
Vehicle Make : Chevrolet
5 out of 5
9/8/2017
My car looks as good as new! Beautiful job, great service, friendly and accomodating service!
Charles K.
Vehicle Make : Chevrolet
5 out of 5
8/31/2017
Really liked the updates provided. Thank you
Howard J.
Vehicle Make : Chevrolet
5 out of 5
8/30/2017
Very good body shop. Great people to work with and fair prices. I always recommend you guys.

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