I felt that they were eager to help me. They kept me informed by text messages. Knowledgeable. Made the process between them, the insurance and I easy.
very happy! Will recommend!!!
My car looks great and the all the people I came in contact with were very nice and courteous. I would absolutely recommend your services.
Arlene **** was the most competent and kind staff member I've ever had the pleasure to meet. Her proactive call to the insurance company responsible saved me time and worry. Unfamiliar with the process, I was floundering. Each interaction with her or Troy got me immediate assistance. Thanks to both, but especially to Arlene, who got the **** rolling and communicated every next step clearly. In this dismal incident, having my car totaled, she was the one bright light. I hope she receives the recognition and respect she deserves.
very accommodating. everyone I spoke with either on the phone or in person was very pleasant, very efficient and knowledgeable.
Great job!!!! Awesome service!!!! Too many emails during the repair process. If a customer knows the completion date then emails in between are overkill.
Your team did a fantastic job cleaning my Hummer H3 I would certainly recommend you to anybody for the great service in the front office as well as the back.
Over spray on door and trunk. Paper and tape left inside gas cap cover
I was apprehensive about the repair to my car. However, everyone I dealt with at your facility made it a stress-free and very successful experience. The work was done perfectly and within the allotted time. It was even returned to me like it just came out of the show room! Thank you all
I had an excellent experience throughout Hebprocess from estimate to drop-off to pickup. Very professional and the results are superb. I will definitely recommend The Collision Shop to friends and family. Thank you for exceeding my expectations.
Most of my interaction was with troy, at the manchester site. He was very professional and kept me up to date. Great job..
The team af Carter collision center is one of the best I’ve seen in a while. They took care of everything and made sure to provide updates everyday. Thank you for taking care of my daughters and I’s Mazda! It’s her baby and she’s very glad to have her baby back!!
Easy with the text messages. Staff was always available and knowledgeable.
Had the cake for over a month and expected date keep changing
Everything looks fantastic, and the
Drop off and pick up process went very quickly.
Regular updates. Quick service.
Five days for a small repair was disappointing. I was originally told the job would take three days. Color match is slightly off.
The job was explained well, everything was done in a timely manner, and The Collision Shop worked with the rental car and the insurance companies well to make things go smoothly. I was advised about the progress of the job through text messages. The actual body work was excellent.
Always triple check your work before finalizing. Job well done.
Thanks Jon Nesbit and the entire team for an outstanding job on my truck thank you very much for the wonderful service.