Mike was really great! I was very stressed out about the damage to my car and he was very kind and talked me through what your team would be doing. I was very happy with the speed that my car was fixed and Mike kept me up to date. Thanks!
Great customer service and communication. Would highly recommend company
A service and quality work.
The communication and professionalism that Virgils provides gives a true sense of comfort that my car was in good hands.
No other shop can compare to Virgil's. You should all be so proud of your impeccable workmanship. Your shop made my car look like it just came off the showroom floor. That's proves your high ethical standards. Thank you for your outstanding service. You're the best!!!
Courteous and professional service. They did an amazing job and kept me posted throughout the process. I would recommend them in a heartbeat.
Virgil's made my car look better than when it was new. Plus everyone was extremely helpful and professional. Thank you!!
Professional service--car was completed within a few days and it looks terrific. Would highly recommend.
Absolutely the nicest most helpful shop IV ever been to . Fast work and everything was perfect! Thank you Virgil's and a special Thanks for your extended costumer service. I will never go anywhere else.
Though I can't say I want to be back soon, I wouldn't think twice about using Virgil's in the future. The work was great, but your customer service was amazing.
Thank you all for your repair of our truck. Thanks Mike
Great customer service and very quick with repairing my car! Also very professional..highly recommend
I appreciated Mike's progress reports on the status of my car and for Mike and Joe treating me with so much kindness. The body work was done to perfection and completed ahead of schedule even with a few surprise "extras". I will gladly recommend Virgil's to anyone I know who needs body work. I really felt "cared for" to the max! Thanks so much to all of the employees at Virgil's! What a great business you offer our community. I hope you are blessed with a prosperous New Year. Sincerely, Joan V
Great customer service, friendly staff.
The text updates along the process were quite helpful!
Very happy Joe, and Mike
Thanks again Virgils. Great work
Very efficient and friendly. Great workmanship.
I have nothing but high praise for Virgils. Everyone was professional, pleasant and courteous. It was an absolute pleasure and I would recommend them to everyone.
It was a pleasure working with Mike; he was professional, knowledgeable and extremely accommodating.
Great service, 10 out of 10
The work was done sooner than expected. They did a good job.
Mike was super knowledable and went the mile to help get my car repaired in top condition. Mike notices the details and knows how to treat a customer!
Thank you for your good work!
Working with Mike Morris was a pleasure. He was very helpful by telling us how to work with our insurance company and was very responsive to our questions about the repairs. We've had our car back going on a week and we're happy with the outcome.
My vehicle was finished before their estimate. Everyone was friendly, and attentive
Excellent work and excellent service. Best auto repair I have ever found experienced. Highly highly recommended!
Looks a lot better than I expected.
Several little details that were not
Necessary but very appreciated.
Will definitely recommend you to
Anyone needing body repairs. I
Cannot thank Mile and others enough.
Had such an amazing experience. No complaints at all
Awesome service from start to finish! I will highly recommend you to my family and friends.
Awesome service and repairs!
Really glad I went to you guys. My car drives and looks like nothing ever happened to it. So happy.
The work done was very good. Was done on schedule, and we are very happy.
Great job! Car is in better shape than it was before the accident!
Very friendly and professional. Loved the text updates.
Great Service... Work looks good so far
The customer service and accommodation is terrific. However, I am dissatisfied as the bumper does not fit properly. There is a gap. Also, I received a text today confirming my vehicle was picked up today, 7/15/16. This is incorrect. My vehicle was picked up on Wednesday, July 13, 2016.
Awesome service and great help. There are still some marks on the front of the hood that seem like they didn't get fixed or overlooked?
Great repair job. Detailing was excellent also
Excellent work. Excellent service. Not much more to say.
We are new residents to CA. The customer service (Mike) at Virgil's was exceptional. I would highly recommend Virgil's to friends and neighbors in the community. From the moment I pulled in for the estimate to the moment I pulled away after the repairs were made I was treated with prestne treatment. Exceptional customer service is hard to come by these days and it's without a doubt that Virgil's has mastered it. In addition, Mike is truly an asset to the business and should continue to lead the interaction with customers. Thanks for a positive experience from start to finish.
I would rate Virgil's Auto Body a perfect 10 out of 10 on all counts: quality of workmanship, friendliness, price, seamlessly working with the insurance company, and expedience. I would not hesitate to call on them again if and when the need arises.
Vehicle Make : Mini Cooper
Appreciated your experience and excellent communication. The car looks great and I felt good that it was done right.
Vehicle Make : Volkswagen
They kept me very informed and had the vehicle repaired before the expected date.
Everything was done according to schedule. I was kept informed. And my car looks great! Thank you.
Virgil's Auto Body has earned the long-standing, local community respect, for their excellent quality workmanship. Their repair of my dented 9 year old Toyota Rav4 make it look perfect again.
Service was perfect and friendly
Everyone did first class work and were very cooperative and friendly. I was very impressed and would come back (hope not to have to) and recommend you to
my friends. Great Job!
Great job, can't tell it was ever hit.
Great service and quality repairs.
Very satisfied with the work done.
I would highly recommend Virgil's to anyone needing
Auto body work done. Thank you!
Great staff. Thorough and good communications about the progress of the work being done. Also really nice people
The customer service was wonderful. Very helpful and friendly people. Receiving the periodic updates on how my vehicle was coming along was great. Excellent job on the repairs! Very very pleased.
Vehicle Make : Mini Cooper
Great, quick service!
Good job and service. Thanks!
Virgil's understands customer service. I will definitely refer Virgil's to friends in the future. Excellent service from A-Z!
Drop-off was easy, our insurance company and Virgils took care of the rest. I really liked the e-mail updates on the progress of the car. Pick-up was a breeze and the car looks great. Thank you
We experienced excellent customer service. 10 out of 10!
Great work, exceptional communication, and very courteous. Thank you!
Appreciated the text updates. Everything was simple so I'm glad I didn't have to do much. Thanks!
LOVE the guys at Virgil's. They always go out of their way for us. I can't imagine taking my car anywhere else!
Excellent experience as usual, Joe and Mike maje it all so easy!!
Virgil,s Auto Body did a wonderful job on my car repair. It took less than 2 days. Mike is very honest and professional. I highly recommend Virgil's.
Everybody did their job well! I was pleased with the **** and the body men, the guy who buffed out the paint, plus, going the extra mile by touching up a chip on the front of the hood as well! A job well done to all @ Virgil's Auto Body!!
I have never with such thorough and professional and thoughtful individuals.
I definitely will be happy to share my experience and
Recommend VIRGIL'S AUTO BODY to anyone who
needs auto body repairs.
Thank You all!!!
The comment about our deductible being too much for a teacher to afford was insulting beyond belief.
Possibly well intentioned, but heck! Absolutely inappropriate!
You guys are a great body shop, but you need to be careful with these things!
Great customer service. Mike was great to work with.
Mike was professional respectful & made me feel comfortable & cared for. The service was excellent & the job was well done - everyone was helpful & cheerful!
Vehicle Make : Volkswagen
I appreciated the fact that even though I am a woman, I still got treated equally. I feel that at most auto repair places women are not treated equally as men and are sometimes overcharged. I felt that I could completely trust those who are handling my car at Virgils.
Competent, efficient and cordial. Workmanship is excellent!
Everything was done in a timely fashion and it looks great
As always the work was perfection and completed on time. It is such a pleasure doing business with such professionals.
You guys have always been the best and you jyst continue to get better. I already recommended you to a friend. Thank you
Excellent service. They went above what was expected. The best customer service I have had in the auto repair industry.
Job we'll done indeed! My compliments to the team and State Farm.!
They are very accurate and extremely hwlpful
The staff are friendly, and professional. The repairs to my vehicle were done swiftly and proper. Would recommend Virgil's Auto to anyone,
Excellent in every respect! Will recommend to friends in need!
Vehicle Make : Volkswagen
Excellent customer service, especially with the message updates.
Great work and friendly service
A very honest efficient process with friendly knowledgable people. Very well run business. Thanks so much.
excellent job. thanks to Joe.
Very helpful, responsible and professional. I always take my car there for bodywork and tell friends about them.
All work appears to be done to our satisfaction and in a very timely manner. Thanks.
Timely, professional, thorough and great communication!
stop with the TexTs,enough is enough. The car got fixed and let's move on. Thank you!!!!!
Vehicle Make : Volkswagen
Everbody was very accommodating and pleasant to work with.
Your professionalism was definitely displayed in your actions and your work.
prompt professional and courteous service. I would recommend them to anyone who asks.
great service!!! thanks mike and joe for all your help and answering all my questions, wont think twice about coming back if i ever need too.!!
So far so good the finish looks great. I'm glad the repair was accomplished on my time schedule.
Very professional and responsive - great customer service
Hope I never have another accident, but if I do for sure I would be a repeat client. They are efficient, pleasant and run a clean shop and do a great job. 10 plus.
As always, you guys are the best! My beautiful Sparkle looks brand new again. Thank you!!
It was repaired quickly and it looks like new. Thank you!
Very we'll organized and pleasant. The fixed my car in a timely manner and kept me informed along the way. All in all it was a good experience
Virgil's Auto Body was very professional throughout the entire process. We will recommend Virgins to anyone seeking auto body repair!
We have always been satisfied with Virgil's work. You guys are the best, thank you.
I am so pleased to have found Virgil's Auto Body Shop...and close by in Newbury Park.
Thanks a lot dears Joe and Mike for the superb service and quick turn around. A perfect repair job by all means.
All the best,
Gus H. Elias
I really would recommend Virgil's auto repair to anyone. Excellent customer service and do a great job too.