So helpful! It was a much better experience than I expected, it was super easy and straight forward
This was my first experience with car repair. The customer service was excellent and everything was directed perfectly. Thank you guys for the awesome service
This was a simple repair. Every thing went well. I do feel as you have more communication now then you did when I had my last repair which was major. I was not receiving updates unless I called which was very frustrating. Communication is a good thing!
Thanks for the thorough and fast service.
Excellent, friendly, prompt service. Not one complaint. The association you have with Geico made the experience a piece of cake. Thank-you. Rock and Debby Ford
This whole process was hassle free, they kept me totally updated, they were always polite and treated me like my business mattered!
The bonus to all of that was my car was ready 2 days early!!!
The front passenger side door window is not working correctly. I had also asked if the entire vehicle would be buffed and shined up to match the newly painted side. I was assured it would be, and i'm less than satisfied with the result.
I had to call the shop to find out if my Jeep was ready. I phoned slighty before pick up time just to find out it wasn't ready. Same thing happened the next time I was told it was ready to be picked up. Again, my Jeep was not ready. And Again when I Finally got her back! A customer should be contacted y the Shop...Not the other way around! VERY POOR customer service!!!
Your service was very fast, efficient., and professional. Thank you!
We appreciate the friendly professional people at pacific auto repair, geico and enterprise! We felt confident from the first phone call. We also appreciated and were impressed the constant updating we received throughout these very short 6 days fom beginning to completion. Thank you all for everything!
The back seat was no vacuumed out from the dust caused by repairs. I understand that there was stuff in the back seat but at least make an effort. Plus there is a white stain that is on my seat that was not there before caused by work done. The outside looks great but the inside is back was over looked.
Amazing, friendly, fast service!
I am completely satisfied regarding my experiences with both Pacific Auto Body and Geico... couldn't be happier with the results!
Looks great, completed ahead of schedule! Very satisfied with the work!
Vehicle Make : Volkswagen
Great! Job well done!!
They did an awesome job with the repair and the constant updates regarding the status and completion date
Did such a good job and such friendly staff