Service,communications,and repairs met my expectations 100 %. I was extremely pleased by all interactions with Service King. My contact - Tasos Anastasiou, was everything
I would have hoped for. Thank you for a stressless, comfortable car body repair repair experience.
Tasos Anastasiou helped me and was amazing! While it was a very stressful time for me, he did everything he could to make the process simple. He called me frequently with updates and got my car back in a timely manner. He was super friendly and efficient. I would recommend someone working with him in the future. Thank you so much!
The service I received from Sean was excellent,
Great service experience from time of quote through completion of work. Car looked great (even washed it) upon pickup. Very accommodating
Thank you all so much. Would highly recommend !!!
Vehicle Make : Volkswagen
Excellent professionalism from all staff I worked with. Primarily Shawn.
Tasos Anastasiou could not have been more professional. He provided timely, accurate, daily service status reports and delivered our vehicle in perfect condition ahead of schedule. Gail was also extremely helpful and knowledgeable. We had a great experience.
Tasos was very consistent in his status updates. The texts were very helpful.
Shawn was amazing and made this experience easy and understanding for me. He even got me my vehicle to me early!
Tasios helped me with my car and he got it done way faster than expected. Getting in an accident is awful but everyone at Service King was so nice and made my car repair pretty seamless. Tasios kept me updated every step of the way and I'm so glad I chose this shop.
Excellent service and quick turnaround!
I have been using PC/SK FOR OVER 20 yrs! Their service and most importantly the workmanship is nothing less than outstanding!!! I reviewed a couple of low ratings recently and they are so far from the truth. The attention to detail and expertise in auto body and paint are unbelievable. I have taken two luxury vehicles, a truck and sedans to the shop for repair. When their repairs are complete, you can not tell the vehicle was damaged! Finally, they company owners have changed, but the staff and team are the same. All aspects of the company are the best. Thank you PC/SK another satisfied customer that givesyou a rating of 5 Stars.
Vehicle Make : Mitsubishi
Excellent service , work quality exceptional, completes work ahead of schedule
Very good customer service. Will gladly come back.
Tbis was the best experience I have ever had with getting a vehicle repaired. In the future I will always look to use Service King.
Repair was done very well. The only thing I can complain about is they didn't reconnect the garage door opener module in the front bumper. It's an easy mistake though.
I was very pleased with the way Service King and Mr. Tasos treated me as the customer, very happy with the repairs and costs, etc. from several years ago as well as this time in March 2017. Great job.
Taso was great. Good communication and delivered before expected.
Tositso was extremely great. I may have misspelled incorrect he's manager he kept me will informed
Everyone did all the could to make the best of the situation
I was experiencing with the car crash. I will be
praising your company to all I know.
Thank you again so much.
John E. Sweeney
Awesome repair, impeccable paint job, exemplary customer service! Thank you!
Tasos provided excellent customer service! He explained the process and kept me updated re: the status of the repairs.
I am completely satisified with the repairs that were made to my Honda Civic.
Taso Anastasia, who works at the Lorton facility, did a superb job as the manager for my car repair. The best I've ever seen!
Stan Crow, ****-****-xxxx (cell)
Shawn is exceptionally good with customer service. Goes out of his way to exceed high expectations. Complete professional. Fantastic!
Great service, tahso did an amazing job!
Tasos was very knowledgeable and considerate. If I ever need repairs done I will be coming back to service king
You guys make everything so smooth. The communication is excellent. The finished product is amazing. And they take care of their customers. I will always take my vehicle to service king
We tell USAA that you're the best and you really are. Thanks to the whole team!!!!!
Exceptional. Absolutely flawless from start to finish. Am still concerned because it's too good to be true. Thank you.
Very professional and courteous people.
Tasos Anastasiou was absolutely great to work with. Customer focused and provided timely updates on when vehicle would be completed. 10 plus across the board.
Vehicle Make : Volkswagen
Outstanding service and quick recovery of my vehicle.
Tasos is very helpfull and well informed of dealing with the insurance company.
I am very satisfied with the work and customer service performed by Service King. Thank you
Jeffrey was super helpful the whole time. He answered all questions and kept me updated. He was very kind, honest, and professional. The repair work was wonderful!
As a customer, this is always what I'm looking for, a great product, courtesy and responsiveness.
Great job Jeffrey and Service King repair specialists!
The people and service was outstanding. Thanks so much!!
The staff was very helpful. Would refer clients to get service for repairs on their cars. Thanks again Earmon T.Dillard 111
As always, I have been completely satisfied with the services I receive at Service King. My daughter's car looks brand new! You cannot tell she was in an accident. My service representative Jeff Kim, was very professional and kept me up to date with the progress of my car on a daily basis. The staff at the front desk are very friendly. I am always greeted with a warm welcome and smile. I will always take my car to Service King for any body repairs I may need, and will definitely refer my family and friends.
Vehicle Make : Volkswagen
Service King is truly the "King"!!! Best customer service team that I have ever experienced and the automotive team is second to none as well...By the way I am not a spring chicken (in the 70's)....I will inform my insurance company about how great you guys are!!!!
Shawn Arnold and team were very accommodating and providdd excellent service
Love you guys and awesome job and super quick and friendly and welcoming customer service :)
Tasos Anastasiou was great and very helpful throughout the whole process of replacing the rear cover on our truck.
There were a couple questions I had, and he called the company who actually installed the rear cover to have them answered. There were a couple things that were out of his control as he did not do the work personally. Our truck had to be sent out to have the rear cover installed. While we just received the truck back, I will wait and see if the one issue resolves itself, normally I'm not a wait and see guy but Tasos was great and I'm sure he would rectify the situation if it does not resolve itself. I trust him and would not hesitate to bring in my other vehicles to him or someone he might refer, if and when they need work!
In fact, on our brand new SUV that the dealer is going to take care of, (the brand new hitch on the SUV had damage to it when it was sold to us), he gave us some good advice and took the time to even look at the SUV as my wife had the SUV when she dropped me off to pick up our truck from Tasos.
What a great asset to your company! His professionalism and response times in returning calls is awesome!
Thank you and God Bless,
Patrick H. Boland
Appreciated being kept apprised of status. Repairs completed ahead of schedule. Everyone encountered was friendly, courteous and helpful. Would definitely recommend.
Awesome service!! I would recommend everyone to use this company!
Thank you for the seamless service you provided and your diligence in keeping me updated on the status of the repair work. Having Enterprise Car Rental colocated made everything painless.
I will recommend Service King to anyone in need of these services. They stayed connected until repairs were completed. Excellent customer service also.
I was very pleased with the service and the results. Thank you.
Super fast service. Great status updates from Tasos. Very pleased with Service King and the repair job.
I appreciated receiving continual updates on my car.
Tasos was great. I always fear that as a woman I will be taken advantage of when I come to a car repair place but he made me feel extremely comfortable and confident in the work that was going to be done.
Shawn my service scheduler was great. My truck was done early by about two weeks. This shop really has its stuff together. I am impressed with the size and cleanliness of the shop and the service was great.
Kept up-to-date on repair schedule and Sean, who handled my case, was always extremely informative and pleasant
Staff was friendly and helpful as well as prompt and responsive. Tech was very helpful and knowledgeable. Will recommend to all my friends to use you guys.
Vehicle Make : Volkswagen
Tasos is a great person that I have come to trust with repairing my car. I give him an A
Great service and they really cared about the outcome of the work. I would defiantly come back!
I have to say that I've had the pleasure of having been to your establishment several times. As always great customer service and above and beyond the extra care.
My experience in 2016 with Precision Collision was A, so when my car was hit I contacted Service King and spoke with Gail. She's wonderful and got me scheduled quickly. Shawn Arnold was my service advisor and I can't say enough about him. Shawn kept me informed every step of the way and worked with Geico to ensure that my car was properly repaired. He is friendly, professional, knowledge and takes great care of his customers. My car was done earlier than expected, so I am truly grateful. My experience was once again A!
Shawn was excellent! From the time I entered the store to the time I returned to pick up my superbly repaired car I was treated with courtesy and respect. Outstanding customer service. Outstanding technical repair. I would definitely recommend to anyone.
I appreciate the frequent status updates and the timely service.
Shawn was excellent to work with. He explained the entire process, he kept me updated on the progress, and my car was fixed ahead of schedule!
Tasos was great to work with. He thoroughly explained everything, and finished the work much quicker than expected.
I would like to thank Tasos Anastasiou for his superior service. He kept me informed at all times and went the "extra mile" to mske sure my car was returned to a new condition - thank you, Tasos!
Service and work were great. Jeff was excellent! Thank you!
The staff in Lorton were courteous and professional. Estimate and repair were quick- the car was ready ahead of schedule with excellent results.
Jeff worked with us to achieve the best value result and effectively interfaced with our insurance agent on updating the claim. I feel like I have a brand new (looking) car!
I've always used and recommended precision collision. When I saw the name change, I was worried. However, I recognized some faces of the staff as soon as I walked in. The job was completed quickly without issue. I received constant updates. Most importantly, my car looks wonderful! Glad to see that the level of skill and customer service hasn't changed along with the name!
I had a front end damage on a Wednesday. they got the parts in , painted and deliver the car the following Friday. Within three days I have my car back. Excellent service. I would highly recommend you folks again
Quick and friendly service. Exceeded expectations.
Jefferson (Jeff) and the entire staff were very professional and helpful thru the entire process. We'll see how the craftsmanship of the repair holds up, but I really appreciated the diligence and how easy the entire experience from estimation, drop off and completion really was.
Loved the service here, really appreciated the communication and dedication to get my car fixed on time and well. I would recommend Tasos Anastasiou as a service advisor.
Tasks was excellent! He kept me informed about what was going on concerning my hero the entire time. Excellent work!
This has been my best experience with an auto repair shop, ever.
My service rep, Tasos, did an amazing job supervising the repair of my
vehicle. He kept me updated constantly and was an absolute pleasure to work with.
Shawn was outstanding. Polite, prompt and respectful. Kept me updated the whole way. Made the whole experience painless. Hope not to get in another accident but if so would definitely come back to service king
You guys did an awesome job on my car, and got it don't really quick. Could not be any happier with the result. Thank you all very much!
Very pleasant customer service staff and mechanics; kept fully up-to-date on all work; finished ahead of expected due-date; beautiful work.
Everything was great! Tasos did an excellent job keeping us updated and taking care of us.
Your team was very professional. The premises was very,very clean. They kept me up to date with text messsges. But the best part is that they finished in 5 days instead of 10! Apparently the technician didn't want to leave any work undone before he left for vacation! That is great work ethic! And my car was clean when I got it back. Overall a great experience. I definitely will be recommending you.
They called with updates regularly - quick service and never waited long. Friendly and helpful.
Service King did an awesome job on my car. Thank you for all the help!
Your team did a great job repairing my vehicle and they completed the repairs ahead of schedule. Tasos Anastasiou and Gail are true professionals who go the extra mile to ensure the job is done correctly. Service King is my number **** choice for vehicle repair!
L. Darnell Jones
Outstanding customer service, from start to finish. Most pleasant experience working with Tazo. Hope to never need their service, but if I do, I'll definitely return to this shop. Highly recommended.
Fantastic service from Sean, start to finish.
Shawn, he was do a good job and he try's his best to take care of my car. My car has been so much better.
My car's repairs were completed before the estimated completion date. The damaged areas look good as new. I am completely impressed with the quality of workmanship and the customer service that Service King provided.
The guy that handled my repair is so nice he was excellent in cust Serv thank u all
The entire staff was excellent. Shawn is courteous and knowledgeable. Gail's provided excellent customer service. I would highly recommend Service King!
They did not mislead me with the length of time needed to fix my vehicle. And I received daily updates via text and phone calls.
Very impressive turn around time of repair and all employees assisting with the claim extremely professional and friendly throughout all interactions.
My vehicle was not completed to my satisfaction at first but my customer service representative Erin, was excellent at ensuring that all my concerns were addressed. Within twenty four hours my vehicle was repainted to my standards. Thanks to her I can truly say that I had a pleasant experience; I enjoyed her positive attitude, attention to detail, and professionalism. Keep up the good work Service King and Please let Erin know that she's a "sweet heart". #red explorer #reputable company
My car was fixed quickly and looked great when finished. Shawn was great to work with. He made the experience easy and provided outstanding customer service.
Very professional. Technicians pay attention to detail. Office staff is courteous and we were kept informed every step of the way.
We chose to return for out of pocket repair to our Subaru. Excellent service
This is the only body shop in the area to use. You are the best. I have sent my friends to you and and they agree. RT left you a great foundation. Keep up the good work !! My best to you all. Have one question: why the name change?
I would not take any of my vehicles to any other body shop ,Service King provides fast couteous service
Great service! Beyond professional and accommodating.
Shawn did an excellent job with customer service and the repairs of my vehicle. I was a little upset set someone hit my new vehicle but I am happy to have met Shawn. He enjoys his work and it shows. I am so happy that I choose Service King for the repairs of my vehicle. He explained everything thoroughly and treated me with respect. A true professional that should be a trainer to all within the automobile service industry. Thank you.
Told me 16 days. Finished in 4. Done in record time. Thanks
I was extremely impressed with the service particularly how Tasos took care of us and our vehicle. I would definately come back.
Great quality repair and customer service
Very professional and attentive to every little detail. We were impressed with how you kept us informed via phone calls and text messages every step of the way. We will only use Service King in the future since you are the best auto body repair shop in this area.
Vehicle Make : Volkswagen
Excellent service. Reaponsive service rep. Loved the ongoing status updates via text.
The total experience was great. Sean did an outstanding job of keeping me informed of the repair timeline. He was both courteous and professional.Although I just picked up my car the repairs seems to be quality and first class. Thanks much and great job!
I had a great experience with Service King! Their steady communication throughout the repair process was outstanding...getting my car done 4 days ahead of schedule was even better. I would gladly recommend Service King to anyone in the area.
Excellent service, Thank you
The team is a great . they are doing a great job.
Very professional and courteous in all interactions. Communicated as updates were made, I was never curious as to the status of my truck. Finished the job weeks before estimated completion date!
Mr. Tasos Anastasiou and the young lady behind the counter were great. Everything was completed as promised and delivered early. They performed exceptionally and with good cheer. I hired and fired many people over 35 years, these two are keepers!!
Excellent customer service! I really appreciated all of the updates. I was shocked when you cleaned the inside of my car. Thank you so much!
I appreciate kind and courteous service. Thank you for providing such service. I also appreciated the frequent updates about the car status. Thank you very much for everything. I will highly recommend this agency for collision repairs.
I am very satisfied with the repair done on my vehicle. Tatos was very professional and provided wonderful service. He kept me up to date with the status of my vehicle, and my vehicle was finished a week earlier than the expected completion date. I really appreciate the staff at this location and their dedication and service to their customers.I have always had a great experience with the staff, level of service, and the quality of work from this shop.
I was extremely pleased with my auto body repair service at Service King through Service King's Service Advisor Tasos Anastasiou. Tasos was professional, thorough, knowledgeable, and friendly. He not only took the time to answer all my questions, but he even offered to repair another portion of the body of my vehicle for a small additional fee. And on top of everything else, Tasos called to let me know that I could pick up my vehicle days ahead of schedule. Thank you, Tasos, for everything!
Jeff was fantastic, you guys as a business are amazing. I got no complaints. I do have a suggestion though, it would be awesome of you guys offered a discount to fix dings and dents separate from what the customer might be coming in to fix as a package deal. For Example: I came to fix my bumper, and that's all, but I also have a dent in my door, you guys offer to fix that as well for a discount package deal and it's a win for everyone. Something the customer may not have really worried about can turn into extra cash in your pocket, and a sweeternal looking riDE for the consumer;) thanks alot. Have a great day. Very respectfully F. SOTO
Good service, quick turn around and kept informed every 3-4 days.
Tasos was incredibly helpful through the entire process and ensured that everything went smoothly even though he was alunable to reach me at work several times. Everything from the drop off to the rental and pick up was made super convenient by working around my work schedule. Great job!
Car nice and clean, thanks! Not sure what you used to clean inside. Odor a bit strong still, but I will leave windows down for awhile today to air it out. But lovely and clean!
Task was great. Lots of communication on progress
Shawn was great, car looked amazing
Very satisfied - repair was completed in a timely manner.
Tasks kept me constantly updated on the status of the repair of my car.
This was the first time I've had a vehicle repaired. Tasos made the process painless and easy and was very informative.
Tasos was excellent and made the process as easy and seamless as possible. He provided top notch customer service that I rarely see anymore, and went above and beyond.
Customer service was excellent including texting status and all staff very pleasant
Awesome communication very polite and courteous everything was right on track. Shawn was just amazing and covered everything along the way.
Taso was extremely professional and helpful.
Friendly and patient personnel.
KEEP DOING WHAT YOUR DOING. GREAT JOB. THANK YOU!
Excellent and fast service.Mr Anastasiou was knowledgeable and professional.
Excellent communication. Work/Repair done faster than initially quoted. Quality of the work is perfect. Thanks so much.
Vehicle Make : Volkswagen
Very professional team. We highly recommend your organization to friends and family.
Service king really helped me out with my repair on my car. The job was originally set to finish in 6 days but was finished in three days! I'm very happy with how it looks as well. Very well done and definitely customer is satisfied.
Service King did a fabulous job repairing my daughters car and quickly too. Taso and his team were able to get the parts, repair,and deliver in less than ten days even with Christmas in the middle. Thanks a million.
Great customer service. Amazing personnel.
Tasos did a Great job with Communication was friendly and car looks great!
Vehicle Make : Volkswagen
Shawn was outstanding!
Excellent job of keeping me up to date. Repair done before promised date and as always, quality service and repair work.
Thanks for making the repair process so effortless.
Vehicle Make : Volkswagen
The service was excellent, and the work was thorough and timely.
Thank you for all the hard work and dedication to repairing my vehicle.
Great service, updates on status and attentive office personel.(Lorton., Va)
Repairs of existing damages were executed perfectly! Thank you for that. However, the locking mechanism and alarm sydtemis now not functoining correctly. I believe this is due to the assembly disassembly process. I am not too concerned because the staff said Ivan bring it back on Tuesday iam very grateful for the work done to date and am deeply impresses with how the staff kept me up to date throughout the whole process. Just one small wrinkle but I am certain it will get squared away
The team was great.Exelent customer service.Great support from Sean, always updating with his wonderful job. Best costumer service I ever had.
Awesome experience! Customer service was amazing, professional, & responsive. Our truck, "Optimus," was clean, polished, and done ahead of schedule. Have nothing but good comments to share about our experience at this establishment.
Anastasia did a great job ensuring that my repair was properly and promptly completed. I appreciated the regular updates so I could plan, and I received my car a day before the estimated completion date. Thank you.
Thank you for early completion.
Tasos was wonderful to work with!
Tasos and his staff always produce exemplary work. I would never take my car anywhere else. Thanks Tasos for being Great at what you do
Jeff kept in touch with me through the complete process , calling me and texting me to let me know how things were going I appreciate his help . Thanks
I appreciated the update texts everyday! The service was great and everyone i interacted with was very professional!
Shawn did a great job... Kept me informed thru the process and delivered my car perfectly repaired and completely clean, ahead of schedule...I could not be happier
I was notified about my car since day ****!! Service was great I was nervous but SC made this whole transition so easy!!
Our family loves service king. The team goes up and beyond my expectations every time. Great customer service, great turn around times on repairs, and super convenient!!
They were always very informative kept me up to date on all everything with the vehicle. I appreciated the updated text messages.
I am very happy with the completion of the repairs on my car, I loved all of the daily text updates on the status of my repair. Shaun was very helpful and extramely pleasant to work with. The one think I was unplaeased about was when I got inside my car to leave after picking it up the interior was pretty dirty, there was a good bit of white dust and lots of hand prints. Other then that I am happy with my service.
Awesome service Taso was great helpdefinitely would highly recommend the shop where were for a lot of friends
Anastasiou was very courteous. He kept me informed of what status was andby phone, email and text. He was very professional and the car was even finished before the original date that was stated. I will recommend my friends and family to service king. Thank you very much Anastasiou.
I received outstanding service! Tasos was great!! He kept me informed about the status of my car. I will always use Service King for car repairs. Thanks for everything!
Tasos and David Thompson went above and beyond! My vehicle looks great and will I will definitely recommend your shop.
I really appreciated the emails regarding the status of my car. Tasos was very helpful throughout the process. Overall a very good experience with Service King.
Tasos was wonderful. He kept me informed all the time, and they got my car done sooner than anticipated. :-)
Tasos was a pleasure to work with. Thank you.
Everything was great. Thank you all
Service was great. Tasos is awesome to work with. He has great communication, constant updates, and was very friendly and professional! I am very pleased with Service King!
Sean was very responsive and knowledgable
Vehicle Make : Volkswagen
Very good customer service!!!
Liked the updated emails on the fixing of my car. Very good service and the car was done in a reasonable amount of time.v
Great service - quick and professional! You guys really care about the customer.
Hi my name is Miss Evans and my experience with Service King and Mr. San Martin, Jose was excellent and Wonderful. Mr. San Martin, Jose was and is very professional and has excellent customer service skills. Thank you very much for your great service.
The staff were very nice and helpful. Made this process very smooth. My car looked great after they fixed my bumber!! Would highly recommend Service King.
Very professional employee !!!
The service was quick, efficient, and excellent. I was treated with total respect and with sincere thoughtfulness. Thank You!
You did a great job. Thank you
Vehicle Make : Mitsubishi
Such a good and caring team.
The timeline was pushed back a tiny bit but wasn't a hassle I was updated every step of the way. It was also due to no fault of there own and my car looks brand new! I had a great experience and will tell anyone who needs there help to pay them a visit!
Vehicle Make : Mini Cooper
Very professional from beginning to end of process. Andrew was terrific in keeping us up to date and always going the extra Mike on our behalf.
Excellent customer service, attention to detail and follow-up throughout entire process
I was very pleased with the service I received in repairing my car. The staff was very courteous and their communication with me during the process was excellent. I really liked the text messsges. My car looks great. It is cleaner than when I brought it in. Thank you for a job well done.
Swift professional service, always kept updated on progress of repair via email and also telephone updates. Satisfied with the work done and surprised by the condition (well cleaned) of car at delivery.
You guys were very helpful and always kept me up to date on what was happening with my car. I will definitely recommend service king to anyone I know in the future
This is my second time using service king and the services provided have always been great quality. Anastasios kept me informed throughout the process and he went the extra mile to make sure my car was returned in a timely fashion.
Best service ever! I was given a run thru on exactly what was going to happen, what happened and what I should look for going forward. Their work was on time, professional and above and beyond. Tasos took care of me like he knew me. I was given a time frame for the repairs and they were spot even, maybe even finished sooner. When I got my car back they had washed it, and vacuumed!!! They really went out of their way to make me, the customer, happy. Thank you Tasos for making what would normally be a painful experience a pleasant one! Absolutely the best experience that I have had at Service King!
I was kept up to date with the status of my repair and it was gone in a timely manner well within the limits of my expected delivery date. My truck looks great.
Vehicle Make : Range Rover
They did a great job, kept you informed on progress, even finished ahead of given date.
Tasos Anastasiou took great care of repairing my car. He kept in touch with great communication. Excellent service. The ladies in the office were great as well. Very nice and helpful. Very organized operation. I will defiantly recommend your business to others. Thank You!
You all did a fantastic job on the car. I couldn't be happier!
Awesome customer service extremely satisfied
Vehicle Make : Volkswagen
Overall, I'm pleased and satisfied with experience, especially in the areas that count, quality of the repair and customer service. Customer service was outstanding. Tasos and the front office made the experience painless and efficient. I received regular updates on the progress of the repair and the repair was completed on time, in fact sooner than originally promised. The car was detailed and looked like it was just out of the showroom. I'm pleased with the quality of the work; as far as my untrained eye can see, I do not detect any blemishes or other faults that were the subject of the repair. Looks like new. Tasos and the front office staff were very professional and courteous.
A couple of comments for you to consider as they relate to the condition of the interior of the vehicle after the repair. This would deal more with the techs who serviced it than it would the customer service rep who was great. ****) the driver side seat belt harness is now appreciably more difficult to pull; (2 the settings for the dash info display were tampered with and different from what was set; 3) the driver seat was out of the normal driving position, including the lumbar support which is unusual; and 4) there are two small dents in the left rear passenger interior door jamb which to my recollection were not there when I brought the car in for repair. They resemble tool or wedge marks. I'm happy to elaborate and discuss further.
Vehicle Make : Volkswagen
Tasos Anastasiou was very helpful and a pleasure to work with. Great communication and great job fixing my bumper. This was as smooth and convenient as I could have hoped for. Thanks again.