Paceline always makes the experience hassle free and simple. I have no complaints.
Very professional , kept me updated throughout the process and from start to finish beat my expectations.
Vehicle Make : Volkswagen
Always a pleasure to do business with you! Fast and super friendly staff!
I was completely satisfied, and very pleased with my vehicle. I was very surprised and pleased with my vehicle being done several days before schedule.
Everyone I dealt with treated me like a friend, not just a customer. John went above and beyond to make sure I was satisfied. When I picked up the truck it looked brand new! I will definitely do business with Paceline in the future!
There are several small marred spots on the driver's side door and what looks like a rub on the driver's side rear fender. Did not notice these marks until I was admiring the rest of your, otherwise, high quality workmanship after getting home. These may be easy fixes, but if they were as a result of the crash they should have been fixed.
I was impressed by the professionalism of the people and the quality of the repair. I wsa kept well informed about the situation. As a retired mechanic I've seen many repair facilities this one truly impressed me.
Debbie was very helpful and professional thank you for your support.
Very Good Quality Work, Very well Repectful Staff THANK YOU VERY MUCH **** W Hughes
I hope you guys maintain the quality Job always to satisfied your customers
Great work completed in a professional manner. I would refer them to any on my friends.
Madeline always does a great job. The damaged area blends so good I can't tell the difference. The process with USAA is always smooth. Great job!
Very helpful and friendly
Above and beyond. Will always trust paceline
Service was a 10 if 10. The automated update text system needs some work. Someone needs to be sure the updates are accurate before the text is sent. I got a your car is 62% done and the car will still be ready on 2-20-10 text on 2-13-18, the same I got the call I got the call my car was ready! I get it’s an automated system but it’s useless unless the info being sent is reasonably accurate!
Vehicle Make : Volkswagen
Your team kept me informed of progress, did exceptional work, and remedied an issue that I thought was just one of those unique qualities of my car.
You went out of your way to coordinate the rental pick up and drop off as well as let me get there a bit late to pick up my vehicle when it was finished. The car looks awesome. Thank you,!! I would recommend your business to anyone needing an excellent auto body shop. You rocked it!!
Great job good communication thank you
Paceline gave my baby a facelift.(Kia optima turbo). Debbie was very informative and made sure I was always updated on the progress of my vehicle repair. Thank you Paceline for making my car a beauty again.