Body Shop

Real Reviews From Verified Customers

Jedidiah K.
Vehicle Make : Hyundai
5 out of 5
3/25/2024
Ruben kept my husband and I so informed every step of the way. He made it so we didn’t have to lift a finger. We felt very taken care of. Our car was given back to us better than we left it. Krafts Body Shop did a fabulous job with our repairs and detailing of our car. We are so satisfied with the customer service and performance of this team!
David A.
Vehicle Make : Toyota
4 out of 5
3/25/2024
Professional, complete repair and on time completion. ????
Susan D.
Vehicle Make : Subaru
4 out of 5
3/23/2024
Courteous, helpful and a great job was done on my car. Hope you received my thank you card
Rolando I.
Vehicle Make : Toyota
5 out of 5
3/23/2024
The customer service was exceptional. Brian was communicative, providing updates and photos throughout the process. The repairs were completed promptly and the outcome is impeccable, with no evidence of the previous damage. A heartfelt thank you to everyone involved for their assistance. Rolo Igno
Donna S.
Vehicle Make : Subaru
5 out of 5
3/23/2024
Great work!
Gary N.
Vehicle Make : Vehicle
5 out of 5
3/22/2024
Great customer experience from start to end.
Richard L.
Vehicle Make : Vehicle
5 out of 5
2/22/2024
Very helpful, easy to work with, well organized office, communicated well, did great work on the car, I would go there again for auto body work and I would refer a family member of a friend
Daniel L.
Vehicle Make : Vehicle
5 out of 5
2/21/2024
Excellent work done in a timely manner.
Brian Z.
Vehicle Make : Mini Cooper
5 out of 5
2/18/2024
Friendly and professional staff that communicated well. Quality work done in a timely manner.
Andromeda S.
Vehicle Make : Honda
5 out of 5
2/14/2024
You guys were awesome. Thank you!
Lee W.
Vehicle Make : Honda
5 out of 5
2/12/2024
Thank you for going the extra distance, with the cleaning and polishing of my sisterinlaws car. Looks great and it makes her feel good.
Kevin C.
Vehicle Make : Vehicle
5 out of 5
2/11/2024
You all are the BEST!!!
Liz B.
Vehicle Make : Toyota
5 out of 5
2/4/2024
Everything was great! Quality of work, timely and communication. I would absolutely return and tell friends about the positive experience.
Dave L.
Vehicle Make : Ram
5 out of 5
2/4/2024
Fantastic! My truck looks good as new.
John H.
Vehicle Make : Honda
4 out of 5
1/18/2024
Considering time and cost, yes! Thanks! Thanks Ruben!
Jonathan K.
Vehicle Make : Honda
5 out of 5
1/12/2024
Very pleased with the repairs.
Andrew B.
Vehicle Make : Toyota
4 out of 5
12/29/2023
Service and communication about proposed repairs were excellent. I appreciate that Kraft’s worked with Nationwide, the insurance carrier of the driver who damaged my car, to get the full cost of repairs approved.
Maryam S.
Vehicle Make : Hyundai
4 out of 5
12/24/2023
This was the second time I had to bring this car in and I was communicated with for each step. Any delays were explained to me and in the end the car got back to me a few days early. The staff are helpful and I’m happy to support a business that has been in Santa Cruz for a substantial amount of time.
Lidia A.
Vehicle Make : Fiat
5 out of 5
12/19/2023
I’m very satisfied with the service I Received from Ruben & the staff @ Krafts ! Thank you ! Happy Holidays ????
Debra F.
Vehicle Make : Honda
4 out of 5
12/7/2023
Both Chris and Dave were above and beyond!

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