The work was high-quality and completed in a timely fashion.
Corey did a great job taking care of me. I would never go any place but **** for any further repairs.
Car delivered on time and as promised
Car took way way longer than promised and when it finally was done , I went to pick it up and was not fixed. It then took almost another week to finally get fixed correctly. The manager did not even seem to care that I spent my time driving to get the car and then had to come back again. The liftgate did not work and when I asked wouldn't you check that before calling me, he said they did when obviously it did not work. I would never recommend anybody to this location.
I would send anyone there great service
Car come back better then when I left it!you always let me know what was going on which met a lot
The person that help me with my car while being in the body shop he was very kind and very nice to deal with his name is Joe but I do not know his last name
Excellent Service and wonderful communication through out the Process. Thank you.
The staff is courteous and, the service is excellent. If I should need repairs in the future, I would not hesitate to come back. I will recommend whenever there is an opportunity.
It took much longer than promised to fix. Nobody contacted me at any point, when I was promised that I would hear about the status of my car every 24-48 hours. The day that it was supposed to be finished according to the text alerts, it was not. The customer service was terrible and the people you employ epitomize the word "unprofessional." Thanks for fixing my car, somewhat. Still missing a piece that's on back order for a couple weeks and I wouldn't have found this out except I called and inquired. I wouldn't bring my car back to your shop if you paid me and would tell anyone else to refrain from taking their car to your shop to be fixed.
I am happy with the service that update repair information everyday.
Ed Beveridge was really helpful
I most appreciated how they acted as point-people for rental and insurance arrangements. Made the process so much less stressful and time consuming.
At this point I've had a number of problems with this company, if I'm a truly valued customer I would appreciate discussing these matters with Mr **** himself. Thank you and good day.
Long wait for the return of my vehicle and and was told each day for 3 days my truck would be done that day to find out at the end of each of those days that it would not be complete
The text alerts were inaccurate; led mo to believe car was going to be ready when in fact it was delayed costing me extra rental fees. Also received wake up alert at 6:00am for no reason. Repairs took twice as long as projected.
All of your staff was so helpful, pleasant andknow their job I wouldn't mind working there :). Thanks for everything Karen and kevin weltz
Good experience from start to end. Joanie handled the process very professionally and kindly!
Vehicle Make : Mitsubishi
I was pleased with the way you kept me up to date on the repair process
on the way home car was smoking from under the hood and also the rear end damage was replaced but my taillight was not
Very responsive collision team.
Vehicle Make : Volkswagen
I love the fact that you keep in constant touch. It was amazing that you finished ahead of time. I am so glad to have my little beetle back & it looks great.
Very courteous prompt staff and service. Very accommodating.
Everyone was fantastic! Greg and jonni were wonderful to deal with!
It was organized. I haven't picked up the car until tomorrow morning.
Vehicle Make : Volkswagen
Courteous and gave updates along the way.
Vehicle Make : Volkswagen
Scratch on freshly painted door, noted to Joe. Engine compartment never detailed, full of body dust. Body dust in interior of car as well. Disappointed, and made note to Joe regarding these items.
It was so eAst. Everyone was so nice. I appreciated the email updates
Thank you for caring for my precious car as if it were your own.
Awesome job! The staff went above & beyond the call to keep me updated. Customer service was excellent as well.
I did not have to worry about anything from getting a rental car to turning it in, you handled everything for me. My car looks beautiful. Thank you so much.
This was very easy, great staff and also seeing the status of the progress of the car was going. Thank you
Service was great especially Ed...he made sure everything came out perfect. Thank you. Would recommend to anybody.
Excellent job repairing my car! Thank you very much!
Took 28 days to repair a minor/mild damage. Delivered after expected timeframe
everyone involved was extremely nice, friendly and courteous.
Very nice people to work with. Fast easy reliable service. My car was nice and clean when I picked it up. I would definitely recommend them. They did a great job!
Thankyou for everything, the car looks beautiful.
Your service department is awesome! Very professional! I suggested to my son in law to take his Ford SUV there instead of his dealership.
Very professional. The best, can't put it better terms.
Everyone was so friendly and the whole process was quick and convenient